Did exactly what was promised. We bought lights labelled 'has been returned and checked'. They were absolutely perfect only the boxes and packaging had been disturbed. Excellent saving on perfect pro... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Fantastic experience and lighting company. Ordered first Lamp came packaged to perfection 👌. Emailed them to ask if they had another identical Lamp, they kindly said if another came in they would c... Ver mais
A empresa respondeu
I found exactly what I was looking for, a discontinued light shade from John Lewis. We bought one in the sale and then realised we needed two for the room and after searching ebay and a lot of googlin... Ver mais
A empresa respondeu
Two lamps delivered in good time with great tracking and well packed. Lamps only had two pin sockets but when l contacted Poole lighting factory they sent adaptors by 1st class post arriving next day.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Poole Lighting is the UK’s leading supplier of domestic lighting. Designed with passion in the UK and ethically sourced throughout the world, you will find our products in the UK’s best high street and internet retailers. Typically, our product is retailed by our customers using their own brands but we also have over 75 years of experience with our own specialist lighting brands of Endon, Interiors 1900 and Saxby. 28 years ago we opened The Factory Shop in the middle of beautiful Poole in Dorset. We are proud to bring you fantastic end of line products that are no longer available on the high street at incredibly low prices. We are open 6 days a week Sunday to Friday and you can also visit us online WWW.POOLELIGHTINGFACTORYSHOP.COM where you can buy direct with confidence and as well as your statutory rights all of our product is guaranteed by us from 12 months plus. Ricky Nash Customer Manager
Changed your mind? No problem.
Escrito pela empresa
- Our goodwill refund policy does not affect your statutory rights under the Consumer Rights Act or other applicable legislation.
- Our 'Goodwill' refund or exchange policy means you can return an item with a valid order summary document within 28 days of receipt. Our goodwill policy applies where there is no statutory right to a refund or exchange under the Regulations or otherwise. For a refund or exchange under our goodwill policy, items must be unused, returned in the original packaging and in a re-saleable condition. Delivery charges will not be refunded.
Free Delivery
UK for orders over £100
Free delivery on orders over £100 to mainland UK (Excluding Highland Scotland, Northern Ireland and Isle of Wight)
Not spending £100? Delivery costs £6.50 - next working day. Max Weight 50Kilos
Informações de contato
9 Cabot Lane , BH177BY, Poole, Reino Unido
- 01202690945
- Online@poolelighting.com
- www.poolelightingfactoryshop.com
4,9
Excelente
636 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Very good price, delivered as promised the next day. Very pleased with the product.
12 de março de 2026
Resposta da Poole Lighting Factory Shop
Thank you for your kind review!
Fast delivery / beautiful lights
Fast delivery. Beautiful lights in perfect condition. I have placed 2 orders with them so far, both great experiences. Thank you.
6 de março de 2026
Resposta da Poole Lighting Factory Shop
Thank you for your kind review! We really appreciate it!
Resposta da Poole Lighting Factory Shop
Thank you for your review
Resposta da Poole Lighting Factory Shop
Thank you for your review
Resposta da Poole Lighting Factory Shop
Thank you for your review
Resposta da Poole Lighting Factory Shop
Thank you for your review
Great service
Great service, ordered on a Sunday, delivered on Tuesday .
Light looks a million dollars 👍🏻
8 de março de 2026
Resposta da Poole Lighting Factory Shop
Thank you for your review
Good value pendant light
Good value pendant light. Quality fine. Colour not really what I expected (can be altered quite easily), and separate light bulb smaller than expected.
Well packed and quick delivery.
6 de março de 2026
Resposta da Poole Lighting Factory Shop
Thank you for your review.
Resposta da Poole Lighting Factory Shop
Thank you for your kind review!
Resposta da Poole Lighting Factory Shop
thank you for your review
Good products very good prices and a…
Good products very good prices and a first class service
26 de fevereiro de 2026
Resposta da Poole Lighting Factory Shop
thank you for your review
Could not be happier with the lamp or…
Could not be happier with the lamp or the service, would definitely purchase again and would highly recommend!
25 de fevereiro de 2026
Resposta da Poole Lighting Factory Shop
thank you for your review
Exactly what I was looking for.
Easy to find what I wanted at a good price. Prompt delivery and very happy with floor lamp.
22 de fevereiro de 2026
Resposta da Poole Lighting Factory Shop
Thank you for your kind review
Unbelievable quality
22 de fevereiro de 2026
Resposta da Poole Lighting Factory Shop
Thank you for your review
Great product at fantastic price…
Great product at fantastic price delivered within 2 days.
22 de fevereiro de 2026
Resposta da Poole Lighting Factory Shop
Thank you for your review
Really happy with the price of this…
Really happy with the price of this light, fast delivery and packaged well
21 de fevereiro de 2026
Resposta da Poole Lighting Factory Shop
Thank you for your review!
We have damaged fixtures and expected…
We have damaged fixtures and expected to pay for its return!
9 de fevereiro de 2026
Resposta da Poole Lighting Factory Shop
Good afternoon Adi. You are not expected to pay for the return of the faulty light. We have emailed you asking for your availability for the collection we would like to arrange. The only time you would be asked to pay is if it was a change of mind return, not when there is an issue with your light. Kind regards Maja
Fantastic value
Came across this company by chance whilst searching for lighting online. The lights I purchased were current stock in a national chain but my light was a fraction of the cost from Poole lighting . Ordering was very easy and I was kept informed via email about delivery. Arrived well packed in a timely manner. Would highly recommend.*****
3 de fevereiro de 2026
Resposta da Poole Lighting Factory Shop
Thank you for your kind review, we really appreciate it!
Much more affordable than other…
Much more affordable than other suppliers I looked at
8 de fevereiro de 2026
Resposta da Poole Lighting Factory Shop
Thank you for your kind review!
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