Impressive - very impressive. Ordered item very late Monday evening just before bedtime. At 9.30am Tuesday I received an email saying item dispatched. Mid morning Wednesday item arrived in perfect co... Ver mais
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Veja o que dizem as avaliações
My pond filter pump had ceased working and I contacted Powerbee for advice on which spares to purchase. They responded promptly and I ordered with free next day delivery. The spares arrived and the pu... Ver mais
The battery operated pergola lights i ordered weren't lasting. The very first time i turned them on, I'd used them for 4 hours and left in standby for 4 days with no use and they'd ran ou... Ver mais
Recently installed Sunspray SE 700 pump into a very small natural spring head which drained into a small lined pond, 6'x5'. It needed more supply than could be delivered by gravity. The pump provides... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Solar powered products for your home which help you to save money and save energy
Informações de contato
Reino Unido
- 0845 094 8821
- www.powerbee.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 13% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good site for garden lights
Good choice of products - I found just what I was looking for. Much easier to find what than on most peoples’ ‘go to’ site. Price was good and delivery swift and when expected. Will use for future purchases.
Water pump delivered quicker than quoted quoted.
Water pump delivered quicker than quoted. Gave me an upgrade without additional charge as item ordered was currently out of stock.
Excellent company
Excellent company, great communication, very prompt replies to emails with personalised responses. They were able to answer my queries with detailed explanations and give advice as to which solar pumps would best meet my needs. Next day delivery too, with very clear instruction sheets for both the pump and battery unit
Solar replacement for garden ornaments …
Easy website a good experience from start to finish.Product is good quality and very quick delivery
So easy to order
So easy to order, well packed and very fast delivery
Purchased excellent value solar water feature.
Purchased a lovely little solar water feature. It was excellent value and looks fantastic in the garden.
It arrived really quickly and was very well packaged.
Have already recommended this company to someone.
I found Powerbee very helpful and had…
I found Powerbee very helpful and had what I want at a reasonable price.
Their customer service is also impeccable.
An easy recommendation.
Recommended
Fast delivery and an excellent price for my solar fountain.
Looks lovely in the garden. Very pleased.
Not quite as Advertised
Ordered this water feature for my garden. I had to contact the company to find out why the parcel was late arriving, they explained that there had been an error dispatching the item, and it arrived the next day which was a day late. When the item arrived I followed the instructions and set it up, and was disappointed to find that the advertised blue LED lights on the water feature were in fact white! I contacted Powerbee who informed me that the website was incorrect and it should have read white lights. They did alter the website to read white not blue lights. Finally after allowing the batteries to charge up for 24 hours as recommended in the instructions I switched the water feature on, it worked OK, but disappointingly not for the 8 hours that it stated on the website, without sun on the solar panel the water feature only runs for about 3 hours.
Very quick and efficient service .
Solar perfection.
I searched for lights i wanted and stumbled upon Powerbee.
I am so glad I did, the solar lights I ordered arrived within days and are excellent, very bright and last for hours.
I will be buying more in the next few weeks.
I would highly recommend Powerbee!
Ordering simple and speedy delivery
Ordering simple and speedy delivery. Well packaged. Looks lovely in the garden even when the weathet gloomy. Even better when the fountain sprinkles in the sunshine.
Lovely addition to our garden.
I have been very impressed with this…
I have been very impressed with this company. Despite communication being all via email - everything has been as promised. Communication has been prompt, information accurate and honesty always put at the forefront. I have no hesitation in ordering again from this company.
Service Quality
simple , fast and efficient... no hassle, no problems
Great customer service.
I bought a couple of sets of solar festoon lights. Unfortunately, the spacing between the bulbs wasn't what I was hoping for. I returned the lights and got a full refund. The lights were of excellent quality but just not right for my project. Great customer service.
Great shopping experience
Easy to navigate the website and find what I'm looking for. Great selection of items to choose from. Simple to place an order, make payment and arrange delivery. Top quality products and very reasonable prices
Great customer service!
I wanted a solar powered aerator for my large pond. I ordered one from Powerbee and it came super quick. There was a slight hiccup as one of the fixings was missing but they sent me that within 48hrs. All in all, fantastic kit and great customer service!
Excellent products adn support
I have ordered from Powerbee on multiple occasions and the team has always been really helpful. Great products, and excellent advice and support. I emailed them today with a troubleshooting query and they replied within the hour. Thank you to the team!
AVOID AVOID AVOID!
AVOID AVOID AVOID! They even slagged their own product.
Placed an order for a pond pump, solar panel, aerator and other items. Waited over a week for them to arrive. Was told there would be a tracking number and it would be 24 hours delivery. When tracking number arrived royal mail had no receipt of the goods. When chased, PowerBee said that only the filter was being sent. No pump, no solar panels. They were not included in the shipment for some reason. So I was asked to wait for another 2 weeks at least. I asked why I couldnt still recieve the other parts of the order and they said they would send them in the meantime. This included the aerator. When I received the next tracking number for the first batch of goods, I was informed that the aerator was not included either. So all they were sending was a filter box and 75% of the order was still missing. I told them to cancel the order. They said that once the filter box was returned they would refund. I asked them to refund the 75% of the order that was not in the shipment. As that would not require returning...as it has not event been sent. I got a line of psychobabble about "bundles". They would only refund the cost of the aerator as that was bought not part of a bundle. So now I need to wait until only a tiny part of that bundle arrives, before they will refund the £270 it cost.
Here is how they told me I was getting arefund for the aerator: "the tiny little oxygenator that you ordered has been refunded already which certainly would not have been suitable for your pond in any case"
That "tiny little oxygenator" was about £60. And at no point did I tell them about the size of my pond, or its intended use. They even slagged their own product!
When I tried to call them, I got an automated text. I replied calling them a "c*nt". Which I stand by.
A total and utter shambles of a company. The owners names are Nathan Pemberton and Brigita Suttie Stasytyte. Im keen know what a scammer TV show producer thinks of them.

Resposta da Powerbee
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