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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Impressive - very impressive. Ordered item very late Monday evening just before bedtime. At 9.30am Tuesday I received an email saying item dispatched. Mid morning Wednesday item arrived in perfect co... Ver mais

Avaliado com 5 de um total de 5 estrelas

My pond filter pump had ceased working and I contacted Powerbee for advice on which spares to purchase. They responded promptly and I ordered with free next day delivery. The spares arrived and the pu... Ver mais

Avaliado com 2 de um total de 5 estrelas

The battery operated pergola lights i ordered weren't lasting. The very first time i turned them on, I'd used them for 4 hours and left in standby for 4 days with no use and they'd ran ou... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently installed Sunspray SE 700 pump into a very small natural spring head which drained into a small lined pond, 6'x5'. It needed more supply than could be delivered by gravity. The pump provides... Ver mais

Detalhes da empresa

  1. Fornecedor de equipamentos para energia solar

Informação fornecida por fontes externas variadas

Solar powered products for your home which help you to save money and save energy


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 13% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.821)

640 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

ZERO STARS IF I COULD

Update... i never said i bought anything, i wanted to. The only way to speak to you is via a page on your site. Which i did 3 times. You say there is no record. You are either lying or there is a problem with your system. I have sent another message but i suspect you will say you didnt get that. Your reply is extremely misleading as though you are pointing the finger at me rather than accepting responsibility for your own short comings. ..........After 3 messages on their website over the past two weeks, not a single reply. I called one time but got answer machine to be told to send a message. Then a text saying message on our website. I told them what I wanted, it is over £200. I told them I would leave a review if they did not contact me. Well here we are. Their products may he brilliant from what people say but their interaction with a potential customer is terrible. Zero stars if I could leave that as a mark.

13 de maio de 2026
Avaliação não solicitada
logotipo da Powerbee

Resposta da Powerbee

Hi Andy,

For the benefit of other readers, the facts here:

You have never made a purchase from PowerBee. We have
no order on record, no customer account, and no
email or contact-form submission from you anywhere on
our system.

You believe you contacted us; the record shows
otherwise.

You also took the step of threatening a one-star
review before any wrongdoing on our part — and then
posted it against a business you have never purchased
from. We'd encourage other readers to weigh that for
themselves.

If you do want to take an actual enquiry forward, our
customer service inbox is admin@powerbee.co.uk and
we reply the same day.

Kind regards,
PowerBee Customer Care

Avaliado com 1 de um total de 5 estrelas

Misleading Product Description & Disappointing Customer Service

I’m disappointed with my experience. The product I received was incorrectly described on the website, although I noticed the description has now been updated. Unfortunately, customer service was poor — no gesture of goodwill or acknowledgment was offered for the inconvenience caused or the time spent arranging the return. Overall, very frustrating.

11 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recently installed Sunspray SE 700 pump…

Recently installed Sunspray SE 700 pump into a very small natural spring head which drained into a small lined pond, 6'x5'. It needed more supply than could be delivered by gravity. The pump provides that increased flow from this source, this pump in this case is not a water feature but a functional asset to an artificial pond fed by a natural water supply. It does not need flow when the sun does not shine so a battery backup was not needed.

5 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Motion sensor lights

I bought 3 battery & solar powered, motion sensor garden lights for a long alleyway. Ordering was super easy, delivery was quick, products were great.
No hesitation to buy from this company again - and better still, they are fairly local to us too.

6 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Enlightened with powerbee

I have had many solar powered gadgets. Most lights haven’t been that good. However powerbee solar security light has performed magnificently. After 3.5 months since January it hasn’t been charged. Honestly I hope this isn’t a one off or a fluke. I guess I will have to charge it at some point.

2 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SE360 solar pond pump

Bought SE360 solar pond pump, product greatly upgraded over previous version, which lasted over a decade until a cable connection became intermittent. Recommended.

30 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Quality, bright lights that look fabulous.

Had an issue with one and it was replaced immediately, without quibble.

Would definitely recommend.

25 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Quality

Powerbee solar garden lights are excellent I have bee(n) buying their products for years following a recommendation from a friend.
Every item I have bought has arrived quickly and has been superb quality, so I have never had to use their customer service team.
I would highly recommend.

20 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

NO CUSTOMER SERVICE.

The battery as part of the solar water fountain I purchased from Powerbee is faulty and still under warranty. I have tried every avenue to make contact with them to discuss this but they are ignoring me.
I would not recommend Powerbee as they are very keen to take your money but have no interest in customer service or their reputation, DO NOT PURCHASE FROM POWERBEE.

24 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy with solar pond pump

Very happy with solar pond pump. One of the reasons I chose to buy from PowerBee was that they specifically mentioned they source parts which will suit the UK climate.

As I live in the North of England, I went for a larger solar panel than I probably needed for my small pond (Sunspray SE 1000) knowing that I wouldn't always get great sunshine during the winter months. I've been really impressed with how this pump has performed over the past year since purchase. On sunny days, the pump has often kept running well after dark. Even in winter, the battery has trickle charged enough for the pump to come on a little bit and keep the pond water moving. I should say that I run the pump at a fairly low setting as I'm more interested in it running longer to keep the pond oxygenated. The pump still looks and sounds good trickling away in the background. On full power, the water was spraying well over the edges of my 250 litre pond.

27 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Could not do more for me

I needed help to re-instate an old water feature that has never really functioned very well. Powerbee were patient, professional and prompt during our email exchange. The resulting advice significantly reduced my self-induced anxiety about the project and I am delighted with the end result. Fast delivery and great follow up service too

9 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought my little blue fish solar…

I bought my little blue fish solar powered water feature last summer. I thought it was very good value, delivered safely and speedily. After a few teething problems constructing it ( and that were swiftly dealt with by e mail) my fish spouted water on every sunny day. I am about to set it up again and I look forward to hearing it and seeing it. Thank you PowerBee.

10 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good well made lights with great…

Good well made lights with great illumination- coming up to my second year and they are still working well. Very good company to deal with and very informative and helpful with their lights. Great advice on their website. Good delivery as well

24 de março de 2026
Avaliação não solicitada

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