Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... Ver mais
A empresa respondeu
These books are most high-quality hardcopies I have received yet and I have ordered them from three different platforms. I was extraordinarily happy with the product and will definitely be ordering mo... Ver mais
A empresa respondeu
I think, for me, the Print Ninja team understood that first and foremost I wanted to produce a high quality book. They paid careful attention to every detail – but honestly, the best part was that whe... Ver mais
A empresa respondeu
From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... Ver mais
A empresa respondeu
Informação fornecida por fontes externas variadas
Since launching in 2009, PrintNinja has printed over 9 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.
PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.
Here’s how we do it:
Our American Office:We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.
Our Chinese Office:We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.
Our Logistics Experience:We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.
Our Size:This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?
We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.
We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.
Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.
It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.
Escrito pela empresa

1603 Orrington Ave. Suite 1500, 60201, Evanston, Estados Unidos
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My books turned out great. Very happy! Nice color and to spec.
Thank you!

Resposta da PrintNinja
These books are most high-quality hardcopies I have received yet and I have ordered them from three different platforms. I was extraordinarily happy with the product and will definitely be ordering more books via print ninja.

Resposta da PrintNinja
Our representatives were so communicative and efficient in their replies. The printing process was easy, and all details and specs were explained thoroughly. Our finished book is beautiful and beyond our expectations!

Resposta da PrintNinja
Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly updated me throughout the process and the books even arrived early! Great quality and great price. Highly recommend!

Resposta da PrintNinja
I think, for me, the Print Ninja team understood that first and foremost I wanted to produce a high quality book. They paid careful attention to every detail – but honestly, the best part was that when I uploaded (and re-uploaded, and re-re-uploaded) the book files, no one gave me any grief about the extra work. They understood I was just trying to make it the best book I could, and so every time I sent ANOTHER revised PDF, it was just accepted with a cheerful "Great! We'll get to work on it!" That attitude meant everything to me, and I'm looking forward to producing more awesome books with Print Ninja.

Resposta da PrintNinja
Customer service was very helpful and responsive. Order process was exactly as described and an easy workflow. Cards came out great too - many end users complemented the paper quality and print quality.

Resposta da PrintNinja
This was a new adventure for me, and the start of my business. I was so nervous from the very start. I made that known to PrintNinja. My main contact was fantastic and I am very thankful that my PrintNinja rep was there for me every step of the way. At the times I felt lost about the printing process, I would reach out, and my rep always had calming answers and covered all my questions and needs. I have more projects in the works, and I wouldn't have any other company do my book printing needs. Thank you so much to PrintNinja and my rep. My books have received great praise from friends and family. My finished books were absolutely amazing looking. Thanks again.

Resposta da PrintNinja
Came in on time - no hidden costs, print issues from my files were resolved quickly to get the art ready for print. Excellent work, Thanks!

Resposta da PrintNinja
Print Ninja is reliable and did a great job. They went above and beyond to make sure everything was aligned for my graphic novel.
Highly recommend doing business with them.

Resposta da PrintNinja
Great customer service! Jenn and Laura are the best! A+!! No joke…best I’ve seen.
But
PN is no longer offering the services I need after moving all printing to China so that’s a D-.

Resposta da PrintNinja
The team was responsive, and I as always. Delivery came in just as expected.

Resposta da PrintNinja
My experience with PrintNinja has been nothing short of fantastic. Jen, the pre-press agent who helped with my first project, was beyond patient and extremely helpful to me when I had lots of questions—even when I kept making simple formatting mistakes that created extra work on her end. The overseas shipping does take quite a few weeks but that’s understandable. And when my shipment finally did arrive I was so overjoyed by the quality of my graphic novel. I was so nervous to see the first copies, but the quality was absolutely perfect. I plan to continue working with PrintNinja for my ongoing graphic novel series, and highly recommend their services to other author/illustrators!

Resposta da PrintNinja
Wonderful staff who answered all my questions and helped to provide an amazing finished product.

Resposta da PrintNinja
Communication was generally good;however, it was very disappointing to learn that I could only receive the proofs that I paid for and found not complete the project through rhe same company. I had to seek out other companies and get proofs from them too. Wru inconvenient

Resposta da PrintNinja
I got a sample pack today but unfortuntely had to pay customs tax on it without any prior warning. Also, I keep getting an automated email from the team.

Resposta da PrintNinja
Great experience from start to finish, from help setting up files, proofs, advice, and shipping . Campbell and Jen were so helpful and responsive. The final product came out fantastic. I would highly recommend them to anyone needing to print a book.

Resposta da PrintNinja
I paid them 10 days ago for a sample pack. I exchanged details over email with a customer service rep. Now their emails are bouncing back, and there's no reply from the general inbox. I see them commenting here that they closed their domestic service last month. If that applies to my order, they shouldn't have taken my money or corresponded with me in the first place. I don't know where else to go for an answer or a refund.

Resposta da PrintNinja
These people are incredible! Very patient and helpful explanations, even for first-timers. Sam was kind and attentive, and the online tutorials were game-changers. Everything came out way better than I expected. I can't recommend Print Ninja enough.

Resposta da PrintNinja
Book production quality great. Disappointed that there was no internal packaging or corner protectors for the individual boxes which were in all my prior orders. All that was in the box besides the books was a thin sheet of cardboard and bare books. This will result in more books damaged as the individual boxes are moved around and sent out to retailers. My prior books were all carefully packed this way and my prior experiences were that the account executive assigned always thoroughly reviewed my orders and explaining options, particularly on packaging for large orders. I am still stunned that they were packaged with no internal protection.

Resposta da PrintNinja
Working with PrintNinja was an absolute pleasure from beginning to end. This was my first time producing a custom product at this scale, and the entire process was handled with clarity, professionalism, and genuine care.
The pricing was extremely competitive without any feeling of corners being cut. The quality of the final product exceeded expectations, and every detail, from materials to packaging, was executed beautifully.
What truly set the experience apart, though, was the customer service. Sam and Simon were both outstanding. They were responsive, patient, proactive, and incredibly knowledgeable. No question felt too small, no request felt like a burden, and communication was clear and timely throughout. I always felt supported and confident that my project was in good hands.
PrintNinja made what could have been a stressful, complex process feel smooth and even enjoyable. I would wholeheartedly recommend them to anyone looking for high-quality manufacturing with real humans who care deeply about doing great work. I’ll absolutely be working with them again.

Resposta da PrintNinja
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.