Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... Ver mais
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These books are most high-quality hardcopies I have received yet and I have ordered them from three different platforms. I was extraordinarily happy with the product and will definitely be ordering mo... Ver mais
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I think, for me, the Print Ninja team understood that first and foremost I wanted to produce a high quality book. They paid careful attention to every detail – but honestly, the best part was that whe... Ver mais
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From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... Ver mais
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Detalhes da empresa
Sobre PrintNinja
Informação fornecida por fontes externas variadas
Since launching in 2009, PrintNinja has printed over 9 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.
PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.
Here’s how we do it:
Our American Office:We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.
Our Chinese Office:We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.
Our Logistics Experience:We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.
Our Size:This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?
We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.
We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.
Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.
It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.
Why Print With PrintNinja?
Escrito pela empresa
Informações de contato
1603 Orrington Ave. Suite 1500, 60201, Evanston, Estados Unidos
- 877-396-4652
- customerservice@printninja.com
- www.printninja.com
4,7
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service including timely…
Great customer service including timely communication. You delivered to expectations.
25 de outubro de 2025
Resposta da PrintNinja
Good Afternoon Kenneth!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what you have coming next!
Have a wonderful rest of your day!
very responsive and assisted us in…
very responsive and assisted us in getting our large print order from China.
25 de outubro de 2025
Resposta da PrintNinja
Good Afternoon Chuck!
First and foremost...7 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Laura when the time comes for a new project or re-order.
Have a wonderful rest of your day!
Very satisfied
This was my first ever comic book project, and despite being new, the entire process was made very simple and easy. PrintNinja patiently answered all my questions and helped me every step of the way. I'm very happy with my product and will definitely be returning to them again!
25 de outubro de 2025
Resposta da PrintNinja
Good Afternoon Ennawynn!
We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Amazing Staff and quality
I really enjoyed how everyone helped me out and made sure my comic came out perfectly. As someone who hasn't printed before, this was a really informative and easy process thanks to the staff and company resources/articles. The turnaround time and quality was also incredible. I would definitely buy from here again.
20 de outubro de 2025
Resposta da PrintNinja
Good Morning Kailey!
We are so happy to hear your first time partnering with us Domestically was such a success! You can always count on us for thorough and kind communication throughout the process. We are so happy you also found the tutorials and resources to be very helpful. Isn't that digital offset quality outstanding?! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Great communication
Great communication, fast printing. Overall amazing and I’d recommend print ninja to anyone trying to print zines
20 de outubro de 2025
Resposta da PrintNinja
Good Morning Sophie!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are happy the turnaround time met expectations as well. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Wonderful work with PrintNinja
Wonderful work in customer service, very great staff, and the book quality is amazing. The colors of the book turned out so vibrant and eye-catching, and the paper quality is strong and sturdy for flipping through pages while reading.
10 de outubro de 2025
Resposta da PrintNinja
Good Afternoon Kayla!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that digital offset quality outstanding?! We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
my very first publication with fabulous result
Was my very first ever publication and I feel so proud of myself of the end result. Of course PrintNinja was there to help me on from my partner Sam who was helpful and patience to me all the time, the videos all was great help.
5 de outubro de 2025
Resposta da PrintNinja
Good Morning Sergio!
We are so happy to hear your first time partnering with us Domestically was such a success! We agree Sam is exceptional at what he does, and you can always count on the same level of service every time you partner with us. Thank you for the shout-out regarding the video tutorials as well!! We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Great!!
Great company that was easy to work with! Price wasn't crazy and my books came out great! I also really loved that the person who packed my books (Michael, you did great!) drew a doodle on the sticker of who it was packed by. I loved it!
10 de outubro de 2025
Resposta da PrintNinja
Good Afternoon Lori!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for top-tier quality for a competitive price. Thank you for the Michael shout-out as well!! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
The customer service was FANTASTIC
The customer service was FANTASTIC. Huge shoutout to Campbell Royales for all of their help. The final prints are great quality and well priced! Definitely going to be returning for future projects.
28 de setembro de 2025
Resposta da PrintNinja
Good Afternoon Gray!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We agree Campbell is incredible at what they do and truly shows how they care with all of their clients. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Great for First-Time Printing Experience
Fantastic experience. This was my first time ever having something professionally printed, and they helped in every step of the way to ensure the product (a custom-made coloring book) was what I envisioned it would be. I seldom leave reviews, but was impressed enough by this experience that I felt I should spread the word to other first-time folks who may want to have a project printed professionally but don't know where to start.
24 de setembro de 2025
Resposta da PrintNinja
Good Morning Claire!
We are so happy to hear your first time partnering with us Domestically - and first time printing period - was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We understand the process can seem daunting upfront, so we are always willing to take the time to walk you through the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Consistently Great
After working with PrintNinja multiple times I knew that they would always deliver high quality products with every project I've had.
26 de setembro de 2025
Resposta da PrintNinja
Good Morning Lucy!
First and foremost…3 Domestic orders with us now. That is fantastic! We thank you so much for your trust and partnership. Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what you have coming next!
Have a wonderful rest of your day!
Really excited about the results
Really excited about the results. The cost to quality was fantastic and looking forward to my next porject with Print Ninja.
20 de setembro de 2025
Resposta da PrintNinja
Good Morning Matt!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for excellent quality for a reasonable cost. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Print Ninja is 2/2 for my books
Print Ninja is 2/2 for my books. They've printed my books perfectly on both occasions. This is probably the best printer for graphic novels and comics, in my opinion.
20 de setembro de 2025
Resposta da PrintNinja
Good Morning George!
We are so happy to hear your second time partnering with us Domestically was such a success! Thank you for the compliment, and we are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what you have coming next.
Have a wonderful rest of your day!
Reliable High Quality
Print Ninja has been a reliable manufacturer for us for almost a decade. The options available and the quality of print are always amazing. Areas for improvement are shipping times (although they are pretty great considering the state of things) and price (though I understand that professional quality demands a professional price). I have never regretted working with Print Ninja and I will be back in the future.
25 de setembro de 2025
Resposta da PrintNinja
Good Morning Luke!
We are so happy to hear your newest print run was such a success! You can ALWAYS count on us for top-tier quality and transparency. Unfortunately, we don't have access to faster transportation means from China to the US - freighter ship being the only option outside of air shipping. Please be assured that we consistently adjust and check our pricing to maintain cost efficiency and fairness. Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what is coming next.
Have a wonderful rest of your day!
Great printer.
Great communication from every member of the team. I'm very happy with how the comics turned out and look forward to printing with them again.
7 de setembro de 2025
Resposta da PrintNinja
Good Morning Antonio!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
The Colors Popped!
I printed 2 issues and a graphic novel, and they both came out great! I was wowed by the colors. They were the thing I was most anxious about but they really popped, especially on the issues. A small number of the copies had tiny printing artifacts, but I've worked in print production, so I know this is pretty common with any printer.
19 de setembro de 2025
Resposta da PrintNinja
Thanks, Luther! We appreciate you taking the time to leave us some feedback. Glad to hear that you are happy with your final product.
Barricade Brigade reorder
The reorder full run went as smoothly as I could have ever expected. Margaret made using previous files and skipping the proof step a possibility saving us a couple day's time on top of getting excellent customer service and a great final product!
18 de setembro de 2025
Resposta da PrintNinja
Thanks for your review Kris! You are always in good hands when Margaret is working on your order. Thanks for your business.
Resposta da PrintNinja
Thanks for your feedback Steve! We appreciate it.
The quality of the printing is…
The quality of the printing is wonderful - the comics are beautiful, and I am extremely pleased with the final product.
Unfortunately, I was disappointed at the lack of transparency and uncommunicative nature of the support staff. Throughout the entire process, I only received a single email per business day from my project manager or customer support; even when I would write multiple emails, I never got a response until the next day. Because of this slow response time, I wasn't guaranteed delivery on time for my event, which then forced me to order 2nd day air shipping for some of the books just to ensure I would have them in time. But then the rest of the order was delivered in time anyway, meaning I paid extra for expedited shipping...that I didn't actually need, but was led to believe I would because the timeline was so vague and obscure.
I wish I had a better experience, because the price and quality cannot be beat. If you are not on a deadline and can afford to wait and have a relaxed printing schedule, this would be the perfect company to go with - incredible quality and top-shelf printing. Unfortunately, I was on a deadline and it was a very stressful experience with no assurances and very little communication with the team.
4 de setembro de 2025
Resposta da PrintNinja
Good Morning Brian!
We are thrilled to hear you are happy with the quality of your comic books! That digitial offset quality is stunning. We are sorry to hear your expectations were not met in terms of communication. We never want a stressful experience! We can confirm the turnaround time - on average - for responses was one business day for this project. If we are able to respond quickly - please know we absolutely will! - however, during times of high volume, email responses can take one business day. We are transparent about this on our website, but we do apologize if this was not more clear. We hope you can understand that guarantees can never be provided when it comes to shipping. Factors outside of our hands can impact shipping time (weather, carrier delays, holiday closures, etc). Regardless, Laura will be reaching out ASAP regarding your frustrations with the shipping.
We thank you for taking the time to compliment the quality!
The managers on the project were great
The managers on the project were great! Im not a fan of the PDF / Adobe Acrobat preview process. Too many potential tech problem with Acrobat. It puts too much resposnisbility on the customer, and not enough on PN. Ex: There was a print set up error in my first order, (not shown in the PDF preview).
31 de agosto de 2025
Resposta da PrintNinja
Good Afternoon Sean!
We agree that Laura and Jen are amazing at what they do - thank you so much for that positive feedback! We will take in your feedback about the electronic review process. We are always open to new ways to improve our processes. Laura will be reaching out as soon as possible in regards to your noted error in your prototype run. Please be on the lookout for an email from her!
Have a wonderful rest of your day!
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