Excellent service, the lady approached very politely and asked if we knew what we were looking for. I had seen some bits online and was wondering if they were in store… she found them and popped them... Ver mais
Localização
Trocar localizaçãoUnit 1 Shopping Village, Pughs Garden Centre, CF15 8LB Radyr, GB
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Veja o que dizem as avaliações
Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reas... Ver mais
A empresa respondeu
The experience of using this store was great,Really helpful staff, really polite, wide range of products, you were not rushed by staff to buy something,you could take your time and browse the products... Ver mais
A empresa respondeu
Your staff are always helpful but not pushing for a sale. I go in to browse and always end up spending. Quality goods at reasonable prices
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB, Radyr, Reino Unido
4,8
Excelente
488 avaliações
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Excellent service
Excellent service, the lady approached very politely and asked if we knew what we were looking for. I had seen some bits online and was wondering if they were in store… she found them and popped them to one side whilst we continued to browse. Really lovely experience. Will be back again!
12 de setembro de 2026
Good quality but a little expensive!
9 de setembro de 2026
Helpful lovely sales assistant.
7 de setembro de 2026
Lovely store with friendly staff
Lovely store with friendly staff. Lots of cooking equipment ranging from budget friendly upwards and everything is great quality.
2 de setembro de 2026
Your staff are always helpful but not…
Your staff are always helpful but not pushing for a sale. I go in to browse and always end up spending. Quality goods at reasonable prices
7 de setembro de 2026
Very helpful staff
4 de setembro de 2026
The product I wanted was in stock and…
The product I wanted was in stock and at a very competitive price. The use and care of the product was explained. I am also very pleased with the item I purchased.
1 de setembro de 2026
Very helpful.
31 de agosto de 2026
Very helpful staff and great quality…
Very helpful staff and great quality products.
29 de agosto de 2026
Helpful and efficient sales assistant
Helpful and efficient sales assistant. Good products at reasonable prices
26 de agosto de 2026
Extremely helpful and knowledgeable staff.
This was my third visit to ProCook. Once again I was served by friendly and very knowledgeable staff. They explained very thoroughly as to how I should use my new saucepans in order to get the best out of them and achieve longevity. They couldn't have been more helpful.
24 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
You’re staff are not particularly…
You’re staff are not particularly pleasant I would not use your store again
23 de agosto de 2026
Resposta da ProCook - Cardiff
We are truly sorry to hear about your unpleasant experience with our staff. We are addressing this internally to improve our service.
Excellent service in the shop
Excellent service in the shop. The member of staff was knowledgeable and helpful.
19 de agosto de 2026
Good quality kitchen items for good…
Good quality kitchen items for good prices. Staff very friendly and efficient.
19 de agosto de 2026
Lovely shop good service
Lovely shop good service, couldn’t see item I needed asked, and it was found by helpful staff member and bought. Happy with shopping there.
18 de agosto de 2026
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