Excellent service, the lady approached very politely and asked if we knew what we were looking for. I had seen some bits online and was wondering if they were in store… she found them and popped them... Ver mais
Localização
Trocar localizaçãoUnit 1 Shopping Village, Pughs Garden Centre, CF15 8LB Radyr, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reas... Ver mais
A empresa respondeu
The experience of using this store was great,Really helpful staff, really polite, wide range of products, you were not rushed by staff to buy something,you could take your time and browse the products... Ver mais
A empresa respondeu
Your staff are always helpful but not pushing for a sale. I go in to browse and always end up spending. Quality goods at reasonable prices
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB, Radyr, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pan exchange
I needed to return a pan to exchange it for a different size. It was done efficiently and with a helpful attitude

Resposta da ProCook - Cardiff
Helpful staff member
Helpful staff member. Great product.
Had a set of saucepans previously. Lasted for years. Only changing as now have an induction ; hob,

Resposta da ProCook - Cardiff
Charming
Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reasonably priced) and a few other bits and pieces which were in the three for £10 offer. The tins roasted 2 spatchcocked poussin and potatoes beautifully. Highly recommend this shop at Pughs Garden Village.

Resposta da ProCook - Cardiff
Very helpful assistant and a very tempting display.
The person in the shop was most helpful, cheerful and helpful. To walk around and admire your range is a great experience and very tempting.

Resposta da ProCook - Cardiff
Great products and great service with…
Great products and great service with very knowledgable staff

Resposta da ProCook - Cardiff
Very welcoming staff as she comes… very welcoming
Very welcoming staff as she comes through the door had a returns of a hospital lid. She found my receipt on the computer and exchanged it straight away. Fantastic experience. Overall fantastic service would highly recommend.
We went into the shop and the sales…
We went into the shop and the sales assistant was fabulous, she explained and helped us chose new saucepans and knives offering guidance based on our wants and needs - the quality of the items was very good and although higher in price than basic or supermarket pans they are def worth it
your staff were very friendly and…
your staff were very friendly and helpful even going to the stores to find my article without huffing and puffing.

Resposta da ProCook - Cardiff
My Wife bought a large frying pan after…
My Wife bought a large frying pan after first use she was so impressed with its quality and ease of cleaning i told her to replace all existing suspense with procook

Resposta da ProCook - Cardiff
Great customer service
Great customer service, and demonstration of products being bought. The sales assistants went out of their way to ensure a good experience.

Resposta da ProCook - Cardiff
The helpfulness of the staff in your…
The helpfulness of the staff in your shops. They are always polite and listen.
The product I bought. Was recommended by yothe assistant (a rectangle box) and it serves the purpose for what I wanted it for.

Resposta da ProCook - Cardiff

Resposta da ProCook - Cardiff

Resposta da ProCook - Cardiff
Really helpful and approachable staff
Really helpful and approachable staff. Great products at a reasonable price. Definitely recommended

Resposta da ProCook - Cardiff
Staff very helpful answered all…
Staff very helpful answered all questions we had
Have used the pro cook store numerous times previously and appreciate the choice and quality of the products

Resposta da ProCook - Cardiff
Lovely shop and great product
Young man was very helpful and showed me exactly what I asked for. Great quality German knife, easy to handle and very sharp.

Resposta da ProCook - Cardiff
Lovely classy products that compliment…
Lovely classy products that compliment my my kitchen. Lovely service too.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







