Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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Veja o que dizem as avaliações
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... Ver mais
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Ver mais
A empresa respondeu
Our second visit to ProCook this time the Doncaster store. We actually searched out this store (55 miles away) as we have none near us after we had had such a good experience at Norwich. We bought a k... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Reino Unido
4,9
Excelente
744 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very friendly staff and very polite.And…
Very friendly staff and very polite.And very helpful.
1 de julho de 2026
Resposta da ProCook - Doncaster
We are so glad to hear that our staff was friendly, polite, and very helpful during your visit. We truly appreciate your kind feedback!
Great customer service received in the…
Great customer service received in the Doncaster store today. Useful information shared to help us make our decision.
29 de junho de 2026
Excellent help and advice
Excellent help and advice. Cheerful and friendly staff.
29 de junho de 2026
The lady who served us was very…
The lady who served us was very knowledgable about the different knifes and let us try them out in store.
27 de junho de 2026
Resposta da ProCook - Doncaster
We appreciate your kind words about our quality. We understand your feedback on pricing.
The sales assistant (unfortunately I…
The sales assistant (unfortunately I did not get her name) was an absolute star, she was helpful and very thorough in ensuring the dinner plate sets i was buying were all good opening each box and checking the quality and there were a lot of pieces to check over!! Fantastic customer services 👌
13 de junho de 2026
Resposta da ProCook - Doncaster
We're so pleased to hear about the fantastic customer service you received! It's wonderful that our sales assistant was so helpful and thorough in checking your dinner plate sets. Thank you for sharing your positive experience!
Choices in the shop ,staff wonderful…
Choices in the shop ,staff wonderful very helpful
Lovely experience
11 de junho de 2026
Great staff
Great staff
Very helpful in helping me pick out what I needed and even gave my dog a biscuit!
5 de junho de 2026
Fabulous shop
Fabulous shop, friendly and helpful staff, purchased exactly what I needed, would highly recommend.
I now have a brilliant Damascus knife.
8 de junho de 2026
Good service
Good service, excellent staff, extremely helpful and friendly. Excellent guarantees on products.
29 de maio de 2026
I found the choice of knife blocks and…
I found the choice of knife blocks and the lady who served me was very helpfull
2 de junho de 2026
The lady in the shop was very helpful…
The lady in the shop was very helpful and helped us to pick them up.
30 de maio de 2026
Resposta da ProCook - Doncaster
We're so glad our team was helpful and assisted you. We appreciate your kind feedback!
Staff was helpful and then left us to…
Staff was helpful and then left us to make our mind up
31 de maio de 2026
Resposta da ProCook - Doncaster
We're glad our team was helpful and gave you space. We appreciate your positive feedback.
Very good experience the staff was very…
Very good experience the staff was very helpful.
27 de maio de 2026
Resposta da ProCook - Doncaster
We're glad our staff was helpful. We appreciate your feedback!
Resposta da ProCook - Doncaster
We are delighted you enjoyed our product and staff.
Doncaster shop. The assistant was polite and very
The assistant was polite and very helpful and there was no hard sell. The shop was well laid out light and airy and very clean. Product we bought was perfect for our needs.
31 de maio de 2026
Resposta da ProCook - Doncaster
We're so pleased our assistant was helpful and that you found our shop clean and well-organized. It's wonderful the product was perfect!
Really friendly and a great atmosphere…
Really friendly and a great atmosphere in the store and I have found everything that I want
26 de maio de 2026
Resposta da ProCook - Doncaster
We're so glad you enjoyed our friendly atmosphere and found everything you needed! Thank you for your kind words.
Good service.
Shown the product I wanted by a friendly member of staff and the transaction was completed easily and proptly.
28 de maio de 2026
Resposta da ProCook - Doncaster
We're so glad our friendly team helped you find your product and that your transaction was easy and prompt! Thank you for your kind words!
Really good visit
We had an issue with the electronic receipt from a previous purchase that we needed to return and exchange.
We went into store and the gent who served us managed to find the original order, give us a refund for the returned item and then we purchased something else.
Thank you to all.
19 de maio de 2026
Resposta da ProCook - Doncaster
We are so glad our team could assist you with your return and new purchase. We appreciate your kind words and thank you for your positive feedback.
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