I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... Ver mais
Localização
Trocar localização7 South Street, DT1 1BL Dorchester, GB
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Veja o que dizem as avaliações
Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Ver mais
A empresa respondeu
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Ver mais
Bought a cheaper pestle and mortar as a gift in another shop but once home found that the pestle was deformed, so returned it and brought one from Procook. The quality of the item was much better, th... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
7 South Street, DT1 1BL, Dorchester, Reino Unido
4,8
Excelente
732 avaliações
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I like not being hassled
I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to feel the weight/ grip factor etc. Thank you girls in Dorchester
29 de agosto de 2026
Lovely shop also very helpful staff.
29 de agosto de 2026
Welcome
Greeted by staff when I walked in. Left to peruse and helped when I asked for it
21 de agosto de 2026
Nice choice of cook ware and utensils
Nice, friendly helpful staff. Good value products at reasonable prices.
21 de agosto de 2026
Nicely laid out store (Dorchester)
Nicely laid out store (Dorchester). Easy to find items . Good range of product .
22 de agosto de 2026
We walked in to buy one thing and…
We walked in to buy one thing and walked out with three good value for money. Pleasant and friendly staff
12 de agosto de 2026
Would recommend
Friendly, helpful service with beautiful quality choice of products.
16 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
What a great company
Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered promptly. Wonderful selection of products.
11 de agosto de 2026
Resposta da ProCook - Dorchester
We're so pleased to hear you received such great help and advice at our Dorchester store! It's wonderful that you're enjoying your new coffee machine and that it was delivered promptly. We're glad you appreciate our selection of products.
A pampered hamper
The chap explained the products fully ,and we were very happy with our purchase.
13 de agosto de 2026
Resposta da ProCook - Dorchester
We're so glad our team member fully explained the products and that you were very happy with your purchase! Thank you for your kind words.
Excellent service from phone call to…
Excellent service from phone call to shop visit
13 de agosto de 2026
Resposta da ProCook - Dorchester
We're so glad you experienced excellent service from your initial phone call all the way through to your visit to our shop! We truly appreciate your kind words.
Good knowledgeable staff member who…
Good knowledgeable staff member who went out of their way to help.
13 de agosto de 2026
The lady that served us was absolutely…
The lady that served us was absolutely brilliant and knowledgeable She took her time to explain how to use things we was interested in. like the spatula cause said that you change the design can take the spatula a bit off and put in the dishwasher which now I will restock my kitchen with them I would’ve done then but was on holiday,I did buy the portableCoffee grinder.
11 de agosto de 2026
Resposta da ProCook - Dorchester
We're so glad to hear about your positive experience and that our team member provided such brilliant and knowledgeable assistance. It's wonderful that you found the spatula design so appealing and plan to restock your kitchen with them! We hope you enjoy your portable coffee grinder.
Great choice of product
Great choice of product, good quality and pricing. Friendly staff.
10 de agosto de 2026
Resposta da ProCook - Dorchester
We're so glad you enjoyed our selection of products, found them to be of good quality and pricing, and that our staff was friendly! Thank you for your kind words.
Always welcoming and knowledgeable…
Always welcoming and knowledgeable staff. Don't feel rushed around the store or watched as I shop. Has become my go to place for kitchen tools for work
4 de agosto de 2026
Resposta da ProCook - Dorchester
We're so pleased to hear that our staff are welcoming and knowledgeable, and that you feel comfortable and unhurried while shopping. It's wonderful that we've become your go-to for kitchen tools!
Helpful & friendly staff
1 de agosto de 2026
Super shop
Pleasant, helpful,staff and a wide variety of products. My favourite shop for kitchen utensils from small to large!
25 de julho de 2026
Bought a cheaper pestle and mortar as a…
Bought a cheaper pestle and mortar as a gift in another shop but once home found that the pestle was deformed, so returned it and brought one from Procook. The quality of the item was much better, the recipient commented on it being sturdy and vety heavy!
23 de julho de 2026
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