Visited the Harrogate store as they were having a relocation sale. I love their cook ware. The staff in there are excellent and very friendly and knowledgeable. We purchased some new bake ware and a f... Ver mais
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Localização
Trocar localização7-11 Princes Street, HG1 1NG Harrogate, GB
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Veja o que dizem as avaliações
fantastic store with lovely helpful staff. great range of high quality kitchen ware. there were some great offers on sale which caught my eye as was long for some replacement kitchen knives. very sati... Ver mais
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We became fans of ProCook after acquiring a set of pans from you some four years ago. They have proven to be a really good buy and, despite daily use, are as good as the day they were delivered. We h... Ver mais
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I went into the Harrogate store and couldn’t be happier. Georgina was amazingly helpful and able to answer my questions. She also understood and was caring of my Tourette’s. She was professional, cour... Ver mais
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Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
7-11 Princes Street, HG1 1NG, Harrogate, Reino Unido
4,9
Excelente
312 avaliações
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Good product, great staff
Knowledgeable, helpful staff member's service - and good products.
30 de maio de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Good quality ice cream maker at a keen…
Good quality ice cream maker at a keen price, staff very friendly and helpful
31 de maio de 2026
Resposta da ProCook - Harrogate
We're glad you enjoyed our ice cream maker and found our staff friendly. Thank you for your kind words!
Visited the Harrogate store
Visited the Harrogate store as they were having a relocation sale. I love their cook ware. The staff in there are excellent and very friendly and knowledgeable. We purchased some new bake ware and a frying pan. Things we have been going to get plus 30% discount. Will visit again when they have moved
30 de maio de 2026
Resposta da ProCook - Harrogate
We are so happy to hear you enjoyed your visit to our Harrogate store and found our staff excellent! We appreciate your kind words about our cookware and look forward to welcoming you again after our move.
We needed a good pan as ours had ,had…
We needed a good pan as ours had ,had its day. The lady who helped us was very good in showing us the type of pans we asked for. We chose one and it has been very functional to our needs in our home. We also bought some extra bits for the kitchen. It was an excellent time with a very knowledgeable of all pans available.
18 de maio de 2026
Resposta da ProCook - Harrogate
We're delighted to hear that our team member provided excellent assistance in finding the perfect pan for your home. It's wonderful that you also found some extra kitchen items. Thank you for your kind words!
Great help
From entering the shop staff were helpful and informative. Got what I needed. New knife excellent. Jugs fit the bill.
8 de maio de 2026
Resposta da ProCook - Harrogate
We appreciate your positive feedback! We're so glad our staff were helpful and that you found exactly what you needed.
The staff were very polite and helpful.
3 de maio de 2026
Resposta da ProCook - Harrogate
We appreciate your kind words about our staff.
I love ProCook!!!
Love ProCook products. They anre always a pleasure to use and fit for purpose. Staff are always so helpful and professional yet friendly.
8 de abril de 2026
Resposta da ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our products and that you find our staff helpful and friendly.
Staff in Harrogate fantastic and The…
Staff in Harrogate fantastic and The Pantry bought exceptional value for money.
29 de março de 2026
Very helpful service
Lady who served was most attentive and helpful without being over bearing or pushy and she knew about her pans 🤗
29 de março de 2026
Item I wanted wasn’t in stockroom so…
Item I wanted wasn’t in stockroom so the assistant let me have display item and checked it thoroughly to make sure it was perfect
21 de março de 2026
Resposta da ProCook - Harrogate
We're happy to hear that the assistant went above and beyond to ensure you received a perfect item! Thank you for sharing your positive experience with us.
Top quality pans at a good price.
17 de março de 2026
Resposta da ProCook - Harrogate
We appreciate you noting our top quality pans at a good price; we value your business and are so happy!
Friendly helpful staff and excellent…
Friendly helpful staff and excellent price and quality.
16 de março de 2026
Friendly helpful, staff
Product was on view so I could see exactly what it looked like. Staff very friendly and helpful. The store was very clean and tidy.
11 de março de 2026
Resposta da ProCook - Harrogate
We're so glad the product display helped you and that you found our staff friendly and helpful. We appreciate your comments about our store's cleanliness!
Excellent service
Bought some lovely new knives from ProCook - excellent advice on the knives (blade and handle types) and also a magnetic holder for them. We're really pleased with our new purchases!
5 de março de 2026
Resposta da ProCook - Harrogate
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Great customer service
Great customer service - same as last time. Helpful, happy welcome. Busy keeping the store looking good.
28 de fevereiro de 2026
Resposta da ProCook - Harrogate
We're delighted to hear you consistently receive great customer service! It's wonderful you appreciate our team's helpful and happy welcome and their dedication to maintaining the store.
Vast product knowledge on both…
Vast product knowledge on both occasions.
Detail and assurance given
28 de fevereiro de 2026
Resposta da ProCook - Harrogate
We're happy to hear that you found our product knowledge vast and received detailed assurance. We appreciate your positive feedback and thank you!
Found exactly what I wanted by a very…
Found exactly what I wanted by a very helpful member of staff, who even though it was busy didn’t make you feel you had to rush
23 de fevereiro de 2026
Resposta da ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and didn't make you feel rushed, even when busy.
Resposta da ProCook - Harrogate
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
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