Lovely clean shop, helpful staff and great selection of products. Georgina was very helpful in making sure we had everything we needed, and explained which items were included in certain deals too.
Localização
Trocar localização7-11 Princes Street, HG1 1NG Harrogate, GB
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Veja o que dizem as avaliações
Now that I have no need to go to Machine Mart, as I am not fit enough to build racing cars anymore, cooking shops are my "go-to" shop to visit. Pro-cook has a decent reputation for cooking kit. I've... Ver mais
A empresa respondeu
The shop was light and airy and products were set out in an appealing way. Enjoyed looking at everything on offer. Although we didn’t go into the shop to buy anything in particular, we ended up buying... Ver mais
Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
7-11 Princes Street, HG1 1NG, Harrogate, Reino Unido
4,8
Excelente
368 avaliações
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Very helpful service
Lady who served was most attentive and helpful without being over bearing or pushy and she knew about her pans 🤗
29 de março de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Item I wanted wasn’t in stockroom so…
Item I wanted wasn’t in stockroom so the assistant let me have display item and checked it thoroughly to make sure it was perfect
21 de março de 2026
Resposta da ProCook - Harrogate
We're happy to hear that the assistant went above and beyond to ensure you received a perfect item! Thank you for sharing your positive experience with us.
Friendly helpful staff and excellent…
Friendly helpful staff and excellent price and quality.
16 de março de 2026
Friendly helpful, staff
Product was on view so I could see exactly what it looked like. Staff very friendly and helpful. The store was very clean and tidy.
11 de março de 2026
Resposta da ProCook - Harrogate
We're so glad the product display helped you and that you found our staff friendly and helpful. We appreciate your comments about our store's cleanliness!
Excellent service
Bought some lovely new knives from ProCook - excellent advice on the knives (blade and handle types) and also a magnetic holder for them. We're really pleased with our new purchases!
5 de março de 2026
Resposta da ProCook - Harrogate
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Great customer service
Great customer service - same as last time. Helpful, happy welcome. Busy keeping the store looking good.
28 de fevereiro de 2026
Resposta da ProCook - Harrogate
We're delighted to hear you consistently receive great customer service! It's wonderful you appreciate our team's helpful and happy welcome and their dedication to maintaining the store.
Vast product knowledge on both…
Vast product knowledge on both occasions.
Detail and assurance given
28 de fevereiro de 2026
Resposta da ProCook - Harrogate
We're happy to hear that you found our product knowledge vast and received detailed assurance. We appreciate your positive feedback and thank you!
Found exactly what I wanted by a very…
Found exactly what I wanted by a very helpful member of staff, who even though it was busy didn’t make you feel you had to rush
23 de fevereiro de 2026
Resposta da ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and didn't make you feel rushed, even when busy.
Resposta da ProCook - Harrogate
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Found the products we were seeking…
Found the products we were seeking rapidly with immediate help from staff.
18 de fevereiro de 2026
Resposta da ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We are so happy you rapidly found the products you needed with immediate help from our staff.
Friendly and approachable
One of the staff members checked if we needed any help, directed us to the product we wanted to see, answered our questions about it, and kept it behind the till whilst we browsed. We felt well attended.
16 de fevereiro de 2026
Resposta da ProCook - Harrogate
We're happy to hear that our staff member was helpful in directing you to the product, answering your questions, and keeping it safe while you browsed. We appreciate your feedback and are glad you felt well attended.
Helping staff
15 de fevereiro de 2026
Resposta da ProCook - Harrogate
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Whenever you go there to shop
Whenever you go there to shop, always there are offers on good quality kitchen sets and items you use every day! I can also give 10/10 customer service with no doubt.
15 de fevereiro de 2026
Resposta da ProCook - Harrogate
We're so glad to hear you appreciate the offers on our quality kitchen sets and everyday items. It's wonderful to know you rate our customer service so highly!
superb service from start to finish ,A…
superb service from start to finish ,A breath of fresh air to get service like this anywhere .shop well set out ,well done
18 de fevereiro de 2026
Resposta da ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received superb service from start to finish and enjoyed our shop.
Great service excellent help and advice.
The staff in the shop are very knowledgable and have always been helpful.
It would always be my first choice when needing to buy quality goods.
16 de fevereiro de 2026
Resposta da ProCook - Harrogate
We're so happy to hear that you find our staff knowledgeable and helpful! We appreciate you considering us your first choice for quality goods.
Great shop
Great shop, friendly staff , fantastic quality at a good price. Pro Cook is our new favorite kitchen appliance and accessories shop!
7 de fevereiro de 2026
Resposta da ProCook - Harrogate
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our shop great, our staff friendly, and our quality fantastic.
Excellent service from Staff in the Harrogate store
Staff in the Harrogate store are very helpful. They contacted me as promised to let me know the crokery I needed to complete our set was back in stock and kept the bowls aside for us to pick up at a later date.
Excellent service and very courteous communication.
10 de fevereiro de 2026
Resposta da ProCook - Harrogate
We're happy to hear that the staff in our store were so helpful in completing your crockery set! We appreciate your recognition of our excellent service and courteous communication.
The shop is anazing
The shop is anazing. If you cook, it should be your go to shop . It has everything you could want and more. Staff were friendly and very helpful with really good product knowledge, offering advise when requested.
7 de fevereiro de 2026
Immaculate well stocked shop
Immaculate well stocked shop. Welcoming and friendly staff good quality products at a fair price
3 de fevereiro de 2026
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