A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... Ver mais
Localização
Trocar localizaçãoUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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Veja o que dizem as avaliações
I was served by James in the Solihull store. He was really helpful and knowledgeable about the Induction pans. I forgot my pan dividers and rang the shop and they were delivered to my door. I was in t... Ver mais
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Ver mais
A empresa respondeu
I’ve bought off Procook before on line but this was my first time at one of their physical retail outlets. I shall definitely return - great experience, fantastic staff, friendly and knowledgeable.
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Reino Unido
4,9
Excelente
934 avaliações
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I was served by James in the Solihull…
I was served by James in the Solihull store. He was really helpful and knowledgeable about the Induction pans. I forgot my pan dividers and rang the shop and they were delivered to my door. I was in there on Saturday and received them this morning which is Monday. Terrific service.
1 de agosto de 2026
Quality items, great price and personal service
A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for a very reasonable price and the quality of the items seems very good
31 de julho de 2026
Fabulous knowledgeable staff
The staff at ProCook in Solihull were fabulous, so knowledgable and nothing was too much trouble. Would definitely recommend.
24 de julho de 2026
Very helpfull and friendly staff
29 de julho de 2026
Staff were very polite and helpful
Staff were very polite and helpful.
Items are very good quality.
25 de julho de 2026
Great experience at Touchwood store
I’ve bought off Procook before on line but this was my first time at one of their physical retail outlets. I shall definitely return - great experience, fantastic staff, friendly and knowledgeable.
25 de julho de 2026
Friendly staff nice shop
19 de julho de 2026
We went to buy new kitchen knives
We went to buy new kitchen knives. The sales assistant was very knowledgeable and helpful. She made shopping easy and gave us the knowledge we needed to make an informed choice. We are very happy with the result
13 de julho de 2026
Helpful staff
I popped into the branch in Touchwood Solihull and met very helpful member of staff.
18 de julho de 2026
Your staff are very helpfjl
Your staff are very helpfjl. I have alsovisited your store in Ashford. Your have a large range of productsat reasonable prices.
13 de julho de 2026
Great selection & reasonably priced
Great selection & reasonably priced, staff super friendly 😊
13 de julho de 2026
Cheerful and prompt service.
11 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da ProCook - Solihull
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Always pleasant helpful staff
Always pleasant helpful staff , great choice of quality products to suit all budgets
1 de julho de 2026
ProCook, Solihull.
Nice shop with a good range of products at reasonable prices, Friendly and helpful staff.
4 de julho de 2026
Resposta da ProCook - Solihull
We're so happy you enjoyed our shop, the range of products, and our reasonable prices! We're also glad you found our staff friendly and helpful. Thank you for your kind words.
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