A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... Ver mais
Localização
Trocar localizaçãoUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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Veja o que dizem as avaliações
I was served by James in the Solihull store. He was really helpful and knowledgeable about the Induction pans. I forgot my pan dividers and rang the shop and they were delivered to my door. I was in t... Ver mais
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Ver mais
A empresa respondeu
I’ve bought off Procook before on line but this was my first time at one of their physical retail outlets. I shall definitely return - great experience, fantastic staff, friendly and knowledgeable.
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Reino Unido
4,9
Excelente
934 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Shopping Experience
The staff were so welcoming and helpful it was a great experience! Wide range of goods and good value. I will be going back to shop for more.
28 de maio de 2026
STAFF INFORMATIVE AND HELPFUL
I was looking for a nice sharp knife with a bit of weight they were very helpful and got me what i needed
3 de junho de 2026
Beautiful shop
Beautiful shop. Very helpful ladies - really useful advice re pans, knives, coffee pots, etc. We'll go back there!
3 de junho de 2026
Love it
Love it , sleek and easy to use. Keeps the contents piping hot . Love the little basket for tea ginger etch well recommended. Enjoy
31 de maio de 2026
The staff were outstanding and…
The staff were outstanding and explained the quality of the goods very professionally. Would definitely buy from them again. A great experience.
4 de junho de 2026
Great service and friendly staff
29 de maio de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
The product is amazing and the staff…
The product is amazing and the staff too. Nothing was too much trouble and sourcing some of the items missing was done with minimal fuss.
17 de maio de 2026
Resposta da ProCook - Solihull
We're so glad you found our product amazing and our staff helpful! We appreciate you recognizing their efforts in sourcing items.
Assistant have helpful advice
Assistant in store very helpful with meaningful and practical advice. Not pushy for a sale at all, we bought the pan that fitted our needs best.
29 de maio de 2026
Resposta da ProCook - Solihull
We're so glad our assistant provided helpful, practical advice without pressure, ensuring you found the perfect pan. Thank you for this wonderful review!
Very friendly and helpful staff at pro…
Very friendly and helpful staff at pro cook Solihull. Knowledgeable and professional.
22 de maio de 2026
Resposta da ProCook - Solihull
We're so glad you found our staff friendly, helpful, knowledgeable, and professional. Thank you for your kind words!
Really great service
19 de maio de 2026
Resposta da ProCook - Solihull
We really appreciate your kind review.
High end kitchen utensils just around…
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep the riff raff out.
23 de maio de 2026
Resposta da ProCook - Solihull
We appreciate your feedback on our kitchen utensils. We aim to offer quality products and understand your perspective on pricing, especially given current economic conditions.
A lovely store with lots of kitchenware…
A lovely store with lots of kitchenware items. Always pleasant and clean in store.
18 de maio de 2026
Resposta da ProCook - Solihull
We're so glad you enjoyed our store and found our kitchenware items and cleanliness to your liking!
Mainly the very smiley helpful staff…
Mainly the very smiley helpful staff excellent 👌
22 de maio de 2026
Resposta da ProCook - Solihull
We appreciate your kind words about our helpful staff!
Visit to pro cook
When I purchase items from pro cook Solihull I'm very pleased. Great customer service. Staff are always happy to help very pleasant.
19 de maio de 2026
Resposta da ProCook - Solihull
We're so pleased to hear you're always happy with your purchases and our customer service. We appreciate your kind words!
Great range of product at fair prices
Great range of product at fair prices. Friendly helpful staff. Clean and well arranged stall.
18 de maio de 2026
Resposta da ProCook - Solihull
We're so happy you enjoyed our products, prices, and found our staff helpful! We appreciate your kind words.
Resposta da ProCook - Solihull
We appreciate your feedback.
Resposta da ProCook - Solihull
We appreciate your kind words about our customer-focused staff.
Resposta da ProCook - Solihull
We are truly delighted you found our offerings to be a good choice and great value. We appreciate your positive feedback.
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