A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... Ver mais
Localização
Trocar localizaçãoUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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Veja o que dizem as avaliações
I was served by James in the Solihull store. He was really helpful and knowledgeable about the Induction pans. I forgot my pan dividers and rang the shop and they were delivered to my door. I was in t... Ver mais
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Ver mais
A empresa respondeu
I’ve bought off Procook before on line but this was my first time at one of their physical retail outlets. I shall definitely return - great experience, fantastic staff, friendly and knowledgeable.
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Reino Unido
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Great customer service
The girl who served was great she was really happy, friendly and gave me all the info on how to care for the pan I purchased made light conversion and was genuinely lovely and really helpful.
The pan itself is brilliant hardly have to use any oil which is perfect so far so good .

Resposta da ProCook - Solihull
All team is polite and matériel is good…
All team is polite and matériel is good quality
Thx

Resposta da ProCook - Solihull
Great help from the assistant
Great help from the assistant, and very happy with my purchase

Resposta da ProCook - Solihull
Helpful and friendly staff and a really…
Helpful and friendly staff and a really gorgeous selection of products

Resposta da ProCook - Solihull
The shop assistant gave us a lot of…
The shop assistant gave us a lot of different options which was very useful. She was sincere and gave us time.

Resposta da ProCook - Solihull
Staff in the Solihull shop
Staff in the Solihull shop, (James) were knowledgeable, helpful and patient as we placed a lsrge order.

Resposta da ProCook - Solihull
Sales person was very positive and…
Sales person was very positive and warm. He gave all information and very helpful. Quality is really good.
Professional quality and attentive service
I had a great experience. The products are professional-grade and of excellent quality. The staff looked after me with great attention, understood exactly what I needed, and suggested the best options.
Excellent cookware shop. Was looking for a new smaller dish to…
Was looking for a new smaller dish to cook lasagna in. Noticed ProCook shop in Solihull, walked in for the first time. Very impressed with the enormous range of cookware on offer. Assistant approached to ask if I was looking for anything particular. She showed me a variety to meet my needs and I chose a lovely blue ceramic square dish. Have not tried it out yet, but sure it will be perfect. Attractive shop, amazing variety of goods, would recommend.
Customer service was great and love the…
Customer service was great and love the product.
I spoke to a lovely guy who helped me…
I spoke to a lovely guy who helped me with my purchase and showed me how to open it etc .
Excellent service and great product.
Whilst we knew what we were looking…
Whilst we knew what we were looking for, knives, the young lady assistant could not have been more helpful, and very pleasant with it. She was a real credit to the company
Great product.
Well apart from being followed round the shop ok. The elite triply saucepan and frying pan we bought are good they heat up fast I am well impressed. Wish I he’d bought them sooner. They are expensive but considering in 48 years I have had about 4 sets of saucepans these are guaranteed for 25 years.

Resposta da ProCook - Solihull
Always helpful in your Solihull store…
Always helpful in your Solihull store and quality of your products is good enough for me in the right price range.
Thank you.

Resposta da ProCook - Solihull
Really helpful staff 😊
The staff were helpful and explained…
The staff were helpful and explained the product well.

Resposta da ProCook - Solihull
The item that I wanted was there and…
The item that I wanted was there and the advisor was polite and helpful
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