Fantastic customer service, the 2 ladies in the talke store were brilliant, I walked in when the store opened and helped me look for what I wanted, they were very friendly and were great to talk to, t... Ver mais
Localização
Trocar localizaçãoUnit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
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Veja o que dizem as avaliações
Friendliness and knowledge of sales assistant. We were looking for a pan to boil beetroot and there was one pan left at a reduced price = result!!
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store... Ver mais
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, Reino Unido
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Great service
Great service. Friendly and knowledgeable staff. They solved our plate size issue, informed us we could adjust the height of the trays. Shall be back next month for new plates 👍
Pode usar a ajuda de IA para as respostasVer mais
The assistant was very knowledgable and…
The assistant was very knowledgable and past on lots of details that helped in our choice of products

Resposta da ProCook - Talke

Resposta da ProCook - Talke
Although the product wasn't exactly…
Although the product wasn't exactly what I wanted the 2 members of staff were incredibly helpful

Resposta da ProCook - Talke
The staff service was really good and…
The staff service was really good and the lady who served us was really helpful and informative

Resposta da ProCook - Talke

Resposta da ProCook - Talke

Resposta da ProCook - Talke
Good quality goods
Good quality goods
Good price range
Good range loved the 3for £10

Resposta da ProCook - Talke
the customer service par excellence
the customer service was brilliant the lady in the shop was very good at pointing out how the product worked and explaining the refund procedure, the item bought exceeds my expectation in its implementation and ease of use.

Resposta da ProCook - Talke

Resposta da ProCook - Talke
Staff extremely helpful
Staff extremely helpful - very good choice of products - reasonably priced

Resposta da ProCook - Talke
Wonderful service from the lady behind…
Wonderful service from the lady behind the counter.

Resposta da ProCook - Talke
Manager Debbie was very professional…
Manager Debbie was very professional and knowledgeable without being pushy. We purchased a set of knives which we are so far really pleased with. Service was exceptional and I love to shop here. Debbie is a credit to your company.

Resposta da ProCook - Talke
Fab staff and products
The staff in the store were so helpful and knowledgeable of the products available.

Resposta da ProCook - Talke
The usual excellent service with…
The usual excellent service with knowledge of the products sold.

Resposta da ProCook - Talke
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