Fantastic customer service, the 2 ladies in the talke store were brilliant, I walked in when the store opened and helped me look for what I wanted, they were very friendly and were great to talk to, t... Ver mais
Localização
Trocar localizaçãoUnit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
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Veja o que dizem as avaliações
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
A empresa respondeu
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store... Ver mais
I was unsure which knife set as there was so many amazing sets on display The lady who helped was fantastic and her knowledge was a great help to sort my purchase. She is a real credit to the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, Reino Unido
Pede aos clientes que avaliem
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Putting the the customer first
Staff are always so pleasant and polite. Always helping to find ways to save money. Putting the the customer first. Will buy everything I need for the kitchen from here.

Resposta da ProCook - Talke
Great service good value
The assistant made it easy to pay and added my blue light and 20% discounts
She checked the goods were in good condition before repacking
A great service

Resposta da ProCook - Talke

Resposta da ProCook - Talke
New Knives
New Knives. Purchased a set of knives, a knife block and some utensil pots. I knew what I wanted so the transaction was quick, everything was packed well and the staff asked if I needed any assistance. The items are great quality.

Resposta da ProCook - Talke
Casserole pan
We thought we wanted a new cast iron casserole pan but after the great advice from the sales assistant Debbie we chose a stainless steel one. She gave us the pros and cons of all the pans available which was very helpful.
The staff were amazing
The staff were amazing, the lady we dealt with knew her stuff and was very helpful

Resposta da ProCook - Talke
I had a great experience your member of…
I had a great experience your member of staff was excellent and nothing was to much trouble the items I bought were exactly what I wanted.
I’ve bought products from this range going back at least fifteen years and they are all still in the same condition as when they were bought.

Resposta da ProCook - Talke
Staff v helpful, great products…
Staff v helpful in finding the baking products I wanted to make a lovely gift set for my daughter-in-law 😊
Great service & products, will definitely be back!
Lovely clean shop
Lovely clean shop. Love al tbe things I can buy.Easy to get around with my rolator. Lovely staff. Sucha pleasure being served by them..pleasant , kind and well mannered
Goodly stock and friendly knowledgeable…
Goodly stock and friendly knowledgeable staff
Retail Assistant really helpful
The staff were extremely helpful and…
The staff were extremely helpful and suggested ideas for keeping products looking new

Resposta da ProCook - Talke
Great experience at ProCook
I bought some new champagne glasses. I was very impressed with the layout and display in the shop. There was a great choice and all at competitive prices. Good quality products and great value for money.
The staff were very friendly approachable and courteous. It was a great experience

Resposta da ProCook - Talke
The staff were very helpful has my wife…
The staff were very helpful has my wife is disabled and they helped were they could by moving items so she could see the stock you have aal the best to them

Resposta da ProCook - Talke
Staff member was very helpful and made…
Staff member was very helpful and made sure that I selected the correct size of knife block. She also brought the new product range to my attention and I shall be back in the near future to make additional purchases

Resposta da ProCook - Talke
Lovely lady who served me
Lovely lady who served me, explained everything about my purchase. Very pleased.

Resposta da ProCook - Talke
Great service,great staff,great range…
Great service,great staff,great range of quality products.Always use this store.

Resposta da ProCook - Talke
Lovely staff nice shop atmosphere Well…
Lovely staff nice shop atmosphere Well laid out excellent products

Resposta da ProCook - Talke
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