PureGym UK - Consett Avaliações 120

O TrustScore é 4 de um total de 5

4,0

Hermiston Retail Park, DH8 5RE Consett, GB


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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Some classes have too many people for the space so feels cramped. Instructors when eg doing circuits or sweat45 don’t show you how to do the exercises of the different stations or the correct techniqu... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

This gym is brand new and it is not a great size, quite small and all equipment is packed in. Everyday the place is rammed up to 100 people in at a time. This makes it really difficult to go at a time... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Good atmosphere but feels tight when it picks up and not even at peak times. Cleanliness could be a lot better, lots of mess around the gym (empty bottles, spills etc) not cleaned and the equipment it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I like the location of the gym, handy to pop & get bread & milk whilst your out. The monthly membership is reasonable, especially for blue lighters. The atmosphere is absolutely fine, music not to qui... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Academia
  2. Academia de Ginástica

Sobre PureGym UK - Consett

Escrito pela empresa

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Informações de contato

  • Hermiston Retail Park, DH8 5RE, Consett, Reino Unido

4,0

Muito Bom

O TrustScore é 4 de um total de 5

120 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Clean

Clean, never too busy. Plenty of classes.

28 de agosto de 2025
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Colin. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We hope you continue to enjoy using the gym overall! Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

It’s a very relaxed gym and helpful…

It’s a very relaxed gym and helpful staff

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Sandra- Thanks for taking the time to leave this 5-star review! We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff works hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Avaliado com 1 de um total de 5 estrelas

Very Poor...not really a proper gym

Very Poor...not really a proper gym, more of a place where people go to be seen....too much makeup and aftershave....not enough sweat and hard work........staff not capable of enforcing the gym rules, equipment being used for the wrong purposes such as hip thrusts being done in a smith machine......dumb bells and weights left all over the place.....weights being dropped from over head height......these are not bumper plates for cross fit .......not good....I and both my brothers left after a month...............and to cap it all people complain to the staff when they are asked to put kit away when they have used it!!!

25 de março de 2025
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Greg, thank you for taking the time to leave this review. Where possible, we ask that members share equipment between sets, to ensure that all members are able to get the most out of their workout. Although sometimes this isn't possible, we do ask that other members are taken into consideration when taking breaks between sets! We also ask that members return their weights after use, to ensure that the gym remains and safe and tidy environment for our members. However we know that at busier times, weights are not always returned and our team complete regular re-sets of the gym. We understand that this is sometimes frustrating for our members, and it is included within our Gym Rules that members should return weights after use. Anybody witnessed leaving equipment out of place will be spoken to by our Gym Team. We are sorry to learn that you are no longer a member with us, however we wish you continued support on your health and fitness journey going forward. Thanks, PureGym

Avaliado com 1 de um total de 5 estrelas

Just Poorly Equiped and a health hazard

Just wondered if these gyms are still scruffy and as poorly equiped as when i had my memebership

25 de setembro de 2025
Avaliação não solicitada
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Paul - Thanks for taking the time to leave this review, we are sorry to hear this was your experience and see this is 1 star.
We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

I like the location of the gym

I like the location of the gym, handy to pop & get bread & milk whilst your out. The monthly membership is reasonable, especially for blue lighters. The atmosphere is absolutely fine, music not to quiet / loud. The machines could maybe do with a clean, other gyms I’ve been in ask you as a user to clean after use so I do, but it’s not for everyone. The gym in general is immaculate, never any issues with toilet facilities. So I’d deffo recommend.

20 de setembro de 2025
Avaliação não solicitada
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Claire - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and would recommend us to others! Thanks, PureGym

Avaliado com 3 de um total de 5 estrelas

Gyms Lovley and clean only down fall I…

Gyms Lovley and clean only down fall I think they need more of the same equipment also the machines upstairs have not worked the last 2 times I been in

9 de julho de 2025
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Jordan. Thanks for taking the time to leave this review.

We are equally as disappointed when, from time to time, things go wrong and equipment has to be placed out of order. Regular maintenance checks are undertaken, and any issues identified are escalated to engineers straight away. Sometimes, there may be a small wait whilst engineers attend to fix any issues, but we endeavour to resolve these as soon as possible.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager who always appreciates and takes on board member feedback!

Thanks, PureGym.

Avaliado com 4 de um total de 5 estrelas

Day pass entryEasy to access

Easy to access
Good standard of equipment
Spacious and bright
Could do with a cleaning station to wipe down equipment after use

5 de julho de 2025
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Dan. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

Straightforward process.

Easy and straightforward process.

26 de maio de 2025
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Nick - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

They had good equipment and it was well…

They had good equipment and it was well maintained. Very good experience

25 de maio de 2025
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. We are really happy to hear this positive feedback! Thanks, PureGym

Avaliado com 1 de um total de 5 estrelas

WIFI NOT WORKING FOR MONTHS

WIFI NOT WORKING FOR MONTHS. CUSTOMERS ARE USING THE WIFI FROM PETS AT HOME OR B&Q. HOW LONG DOES IT TAKE TO FIX YOUR WIFI?

12 de março de 2025
Avaliação não solicitada
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Richard - Thank you for taking the time to leave this review, we are sorry to see it is 1 star. Raising this feedback with your gym team, they are not aware of any issues recently where the Wifi has not been working, and have tested this. It would help us if you could get in touch directly with the Gym Manager/Member Services to provide more information (such as date and time) so this can be properly investigated. Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

Great team in Consett

Great team in Consett. Staff are fun friendly and motivating. They know their stuff and getting in shape is going to happen because they work you hard! 💪🙌

6 de março de 2025
Avaliação não solicitada
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Stephanie! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Avaliado com 4 de um total de 5 estrelas

Great gym with excellent facilities

Great gym with excellent facilities! The equipment is always in top condition, and there’s plenty of variety for all kinds of workouts. The space is clean, well-maintained, and has a welcoming atmosphere. Highly recommend it to anyone looking for a reliable and enjoyable place to stay fit!

4 de janeiro de 2025
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Jorge - Thank you so much for your feedback! We're glad to hear you enjoyed the range of equipment and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Avaliado com 1 de um total de 5 estrelas

It's ok now

I was unsble to access the gym on 27th December.
I tried again on 27th and my code worked but I did not hsve time for work out.
At least I know that my code works

14 de dezembro de 2024
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi James - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused!

If you could get in touch with us directly with the Gym Manager/Member Services to provide more information (which gym, what date/time etc.) we can look into assisting you with this.

There is also an Assist button at the gym entrance you can press, when pressed a local member of staff will come to the door to assist you. Thanks, PureGym.

Avaliado com 5 de um total de 5 estrelas

I visited the gym prior to signing up…

I visited the gym prior to signing up and found the manager was pleasantly engaging and answered all questions I asked, Then joining online was very easy.

19 de novembro de 2024
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Peter – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Avaliado com 5 de um total de 5 estrelas

Very friendly gym

Really enjoying the gym especially the classes. Very welcoming and suitable for all levels. Great incentive is the joining offer also.

7 de outubro de 2024
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Philip - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Avaliado com 5 de um total de 5 estrelas

Joining Gym - easy experience

I joined the Gym online, it takes about five minutes and is easy to navigate. Once I had joined everything was available for me to access. I met with Yvonne Walker, Personal Trainer before I joined. Yvonne was very friendly, informative and helpful and I look forward to working with Yvonne soon.

10 de outubro de 2024
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Debra - Thank you for taking the time to leave this review! We love being able to help and chat to our members when given the opportunity to do so! It’s great to hear that you’re having a great experience with our team. We are really happy to hear you enjoy using the gym and are happy with our team! Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

Love the gym very tidy and plenty…

Love the gym very tidy and plenty equipment

21 de agosto de 2024
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi there. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
Hope you continue to enjoy your time with us! Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

Just joined the manageress she did my…

Just joined the manageress she did my membership very helpful and very pleasant lovely lady. Very easy to join first class

3 de agosto de 2024
logotipo da PureGym UK - Consett

Resposta de PureGym UK - Consett

Hi Paul, thank you for the 5* review and welcome to PureGym!

We hope you enjoy your future visits to the gym and classes!

Thanks, PureGym

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