Quatropi Furniture Avaliações 

5.203
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely AMAZING! If I could give 10 stars I would 100% trustworthy. Got a gorgeous table and chairs. I had a problem with a couple of the chairs called spoke to someone and a couple of days later... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really good product and the delivery times were super quick. There was a small glitch on the description but the service team were on it, great communication and resolved the issue in a straight for... Ver mais

Avaliado com 5 de um total de 5 estrelas

Already my wife teases me by describing the recliner as 'your chair '. It is sooo ... comfortable and beautiful. It is particularly reassuring and satisfying when one buys an item online and gets exac... Ver mais

Avaliado com 5 de um total de 5 estrelas

The table is beautiful and stylish, it's also very durable and well made. It looks fabulous in our new kitchen. Communications were good and we were kept upto date with delivery. Can't fault and woul... Ver mais

Detalhes da empresa

  1. Loja de móveis ao ar livre
  2. também em
  3. Acessórios para Móveis
  4. Bar e Restaurante com Venda de Móveis
  5. Fornecedor de Acessórios para Móveis
  6. Loja de Móveis de Jardim
  7. Loja de sofás

Escrito pela empresa

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(5.203)

199 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I absolutely love this TV cabinet

I absolutely love this TV cabinet. Everyone who has visited my home has complimented it. The finish is beautiful, and I love the overall look and quality. It feels sturdy, and the attention to detail is excellent. I’m very happy with my purchase.

27 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Great products

Quatropi supplied great products, competitively priced and prompt delivery. Have recommended to a couple of friends!

27 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Worth it

Really happy with the product . Heavy duty but very contemporary. Perfect for our living space . We love it. First time buys and would highly recommend!

27 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Amazing!!!

From my fist phone call, speaking to a delightful & helpful lady, from getting samples sent, to ordering & delivery, the whole experience was exceptional. This company stand out from the rest, delivering a family run service that cares and has a passion to deliver an amazing service & products to their clients.
The quality of the products are second to none, we’re delighted with our sofa and the simplicity of putting it together.
Special shout out to Lyndon in customer services, where nothing was too much trouble & Lee from the delivery team, who did a quick demonstration & explained everything to my 17 year old son, so he was able to put everything together etc, & I came home from work to a lovely surprise. Both Lyndon & Lee gave an exceptional service delivering far & above expectations. Thank you so very much.
Delighted Cheryl from Whitstable Kent

14 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great quality

It is always great quality. Sales people are always really helpful and never pressured. Great delivery times and drivers very helpful and polite.

24 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Misled on delivery + zero communication

Misled on delivery + zero communication

Ordered 19 July, promised 5-10 working days delivery. It’s day 12, nothing arrived, no communication from Quatropi.

Their checkout said all items would arrive in 5-10 days. Confirmation email then showed some items as pre-order for September which is a complete contradiction. No disclosure at purchase.

I had to chase them twice for a response. They claimed the pre-order was disclosed, but it wasn’t on their website at checkout.

Mixed stock, no transparency, won’t communicate. Don’t order from them.

19 de julho de 2026
Avaliação não solicitada
logotipo da Quatropi Furniture

Resposta da Quatropi Furniture

We are very sorry to see you are upset Toria. I can see you had sent two emails over the weekend that were promptly answered on Monday morning.

Unfortunately the product you ordered was on back order as would have been stated on the product page, at every stage of the checkout and on your order confirmation which was sent at the point of order. Our 5 to 10 day lead time applies only to in stock products.

We work very hard to keep our timings accurate and this product is actually arriving 3 weeks earlier than advertised.

We are always available to speak on the phone or via our website chat system if you ever need clarification in the future.

Regards
Alex Jackson
Sales Manager

Avaliado com 5 de um total de 5 estrelas

5 stars!!!!

5 stars!!!!! I had a few questions before ordering, changed my mind a few times, but the customer service was top tier. There was a small problem with delivery but I’d provided an old phone number by mistake, so my fault. The sofa arrived and I’m blown away by the look and quality, I absolutely love it!! I’d highly recommend this company, affordable but very well made furniture.

23 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So so impressed with the furniture

So so impressed with the furniture! Looks and feels high end. Comes with all the cushions and covers included. Similar on designer furniture brands are at least triple the price. Was worried as you’re ordering on line and can never be sure…all gone as the quality and service of all enquiries (again from not 100%sure, ordering blind as such) handled well ( a few queries 🫣)and kept in the loop regarding deliveries etc… thank you! Delivery man was excellent and helpful too. Completely chuffed to bits!

16 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend

Very professional, efficient company. Great service and beautiful furniture. I ordered an outdoor corner sofa and table (Zara). Very good quality and look great. Highly recommend both products and Company.

8 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing quality, exceptional customer service

We bought a large sofa & 2 foot stools back in 2019 and we love them! They still look brand new despite it being very well used by humans and animals. Unfortunately, while we were moving the sofa to redecorate, one of the feet sheered off (which was entirely our fault). I contacted Quatropi to see if I was able to purchase a replacement, and Lyndon from Customer Services very kindly offered to send a free one! It arrived promptly and fits perfectly. We are thrilled with the quality of the sofa and the customer service even after purchase, I cannot recommend Quatropi enough (especially Lyndon!).

6 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service - Great Product

Our experience ordering from Quatropi was excellent. From ease of ordering to the delivery and the after sales service was faultless. The product is of excellent quality and our friends and family were all impressed with it. We had a fault with one of the products and Lyndon resolved our issue and arranged a replacement without any issues. Throughtout the whole process the delivery team and the service team were courteous and helpful and a credit to Quatropi.

3 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely delighted with our new…

Absolutely delighted with our new conservatory dining table and chairs! Quatropi provided great service from start to finish. The delivery team was fantastic and arrived right on time. The quality of the furniture is fantastic. We would definitely buy from them again."

26 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Even though parcel force messed up delivering my sun loungers the delivery department at Quotropi were more than helpful in sending a replacement by a different carrier. I'd say the customer service was above and beyond what I would expect from online companies.

Well done ✅ also the quality and comfort of the loungers is excellent. They are the most comfortable I have ever owned.

6 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Service was exceptional

Service was exceptional. We ordered some dining chairs, after building all of them and then realising the chairs won't go under our ceramic top dining table we called them. They allowed us to swap the chairs no questions asked. Went in a few days later, made sure the new ones we picked out would fit under and ordered them. Went home dismantled the ones being returned and boxed them back up. They came a week later and just exchanged everything.

26 de junho de 2026

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