Quatropi Furniture Avaliações 

5.203
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely AMAZING! If I could give 10 stars I would 100% trustworthy. Got a gorgeous table and chairs. I had a problem with a couple of the chairs called spoke to someone and a couple of days later... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really good product and the delivery times were super quick. There was a small glitch on the description but the service team were on it, great communication and resolved the issue in a straight for... Ver mais

Avaliado com 5 de um total de 5 estrelas

Already my wife teases me by describing the recliner as 'your chair '. It is sooo ... comfortable and beautiful. It is particularly reassuring and satisfying when one buys an item online and gets exac... Ver mais

Avaliado com 5 de um total de 5 estrelas

The table is beautiful and stylish, it's also very durable and well made. It looks fabulous in our new kitchen. Communications were good and we were kept upto date with delivery. Can't fault and woul... Ver mais

Detalhes da empresa

  1. Loja de móveis ao ar livre
  2. também em
  3. Acessórios para Móveis
  4. Bar e Restaurante com Venda de Móveis
  5. Fornecedor de Acessórios para Móveis
  6. Loja de Móveis de Jardim
  7. Loja de sofás

Escrito pela empresa

A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(5.203)

199 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Jasmine Corner Modular sofa

I recently bought the Jasmin corner modular sofa in olive green from Quatropi, and we're really happy with it!

Delivery took around two weeks from ordering online. I had expected assembly and packaging removal to be included, but it turns out that's an optional extra. It wasn't a problem though, as it was really easy to put together myself. The only downside was having quite a lot of packaging to get rid of afterwards!

One of the cushions arrived with a small bit of damage to the fabric. I contacted Quatropi on the day it was delivered, and their customer service was brilliant. They responded quickly and sent out a replacement cushion, which arrived within a week.

The sofa itself is excellent quality. I absolutely love the olive green colour and the fabric. One of my favourite things is that it doesn't have loose back cushions that constantly need plumping. With three toddlers, that was a huge selling point for me! It's stylish, practical, and really low maintenance.

It fits perfectly in our living room, and we finally have enough seating for family and friends when they visit.

Overall, we're really pleased with our purchase. Great quality, great customer service, and I'd definitely recommend Quatropi!

26 de junho de 2026
Avaliado com 2 de um total de 5 estrelas

Decent product with very poor customer…

Decent product with very poor customer service.

Having ordered a high top table and two chairs at £800 plus delivery we didn’t expect too many problems.

It arrived within the delivery window but they proceeded to dump the two pallets and large boxes on my neighbours drive blocking his car in.
They did not knock at his door or ours, people were in at the time. There is camera footage of what happened.
When contacted they have been lass than helpful.
They cannot get their ‘third party’ supplier to come out and rectify the situation and act like the delivery is nothing to do with them.
After some back and forward they have removed the delivery charge, which I hadn’t asked to happen. What I requested was for the pallets to be removed, they still haven’t, and ideally for it to be brought to our house, it wasn’t, so we carried it round.
It was however all my fault as ‘Karl’ had signed for it. They have promised paperwork supporting this which hasn’t materialised. Needless to say there is no one called Karl here.
They have ‘helpfully’ suggested I ring the council to have the pallets picked up (they aren’t in good shape so no one would take them for free). I did respond by saying I didn’t feel that was really the customer’s job.
The product itself is decent, but takes longer to put together than we would have liked. The back cushion is much too wide so you have to perch on the seat or remove it.
Overall we won’t be returning, I appreciate they have a lot of good reviews so maybe we have been unlucky.

25 de junho de 2026
Avaliação não solicitada
logotipo da Quatropi Furniture

Resposta da Quatropi Furniture

Hi Ian,

Thank you for taking the time to leave your review. We're sorry to hear about your experience, as this is not the standard of service we aim to provide.

We have investigated the matter with both our delivery courier and our delivery team. Unfortunately, once a delivery has been accepted and signed for, the courier is unable to remove any goods. As the pallet is considered part of the protective packaging, it also cannot be taken away at that stage.

We appreciate that this caused inconvenience, so we issued a full refund of your delivery charge to help cover the cost of disposing of the packaging.

If you experience any issues in the future, please don't hesitate to contact our customer service team at service@quatropi.com, and we'll be happy to assist.

We hope you enjoy your furniture for many years to come.

The Quatropi Team

Avaliado com 5 de um total de 5 estrelas

Lovely!!

Just received Jasmin modular sofa in beige...I love it...bit low but I'll buy higher feet from Amazon...delivery was quick and straightforward, communication was very good...bought cushions too and they are excellent quality...I would certainly recommend this company for a modern looking modular unit. Very efficient company and good at styling their furniture!!!

22 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful Dining Table

Kept informed of delivery date, as was slightly delayed. Gorgeous colour, more of a griege than grey, but love colour more. Purchased extending option. Not able to notice join. Will be perfect for Christmas.

1 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Great people

great people to deal with shout out to Sam & Ruby both very helpful nothing was to much trouble, would highly recommend very pleased with the 3.5 mtr parasol

28 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Im over the moon with my new…

Im over the moon with my new GREY-STAR-220-DINING-TABLE - Star 8 Seater Outdoor Garden Dining Table Grey 220cm.
It looks stunning and matches perfectly with my chairs.
Quality is spot on and assembly was easy.
Purchase and delivery were great, and communication was good throughout.

9 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quatropi - dining table

From the off, we were informed every step of the way. Delivery was perfect, on time. Drivers were exceptionally well mannered and polite. My dining table is beautiful and excellent value for money.
We won't hesitate to order from this Company again.

28 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Fantastic style and quality furniture

Right from choosing and ordering our new furniture on the Quatropi website, the whole process was so simple.
The communication regarding my order and delivery was spot on! The delivery was on time and delivered with care and attention by a very nice man. We’re so happy with our furniture, not only does it look great it’s great quality too!

25 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent product and after sale’s service

Excellent product at a very competitive price. Had an issue as 2 additional corner pieces were sent instead of 2 middle sections on outdoor furniture. Clearly a human error in picking. Called them immediately. They answered promptly and agreed to change without any quibble. As I live locally to them I was able to take back the incorrect items. Correct items were ready and waiting for me. All now put together with minimal setup. Very happy and would certainly recommend and use again.

24 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic quality, delighted with my purchase!

I am absolutely delighted with the coffee tables that I ordered from Quatropi. I spent such a long time going into Furniture shops and scouring the Internet for the right coffee tables to finish off my living space and I have to say that I made the right decision choosing this company. They delivered when they said they would and the tables were in perfect condition. I will certainly be ordering more furniture from this company now I know that I can trust the quality, and I highly recommend them to others, don’t hesitate! 

9 de maio de 2026
Avaliação não solicitada

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