Red Cactus Events Avaliações 

607
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great fun and well organised. Host had a great sense of humor. Some of the races were a little bit unsuitable for a more mature person. It would be beneficial if a warm up or stretching was done pri... Ver mais

Avaliado com 5 de um total de 5 estrelas

Well organised and superbly executed old school sports day event by James. Our team got fully involved had great fun on a hot day! Thoroughly recommend and I will definitely use Red Cactus again for o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Well organised corporate event, everything ran smoothly and was setup perfectly so the team could enjoy the day and get hands on without having to worry about anything! The team (Phil and Mitch) were... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The zorbs were broken and we were told on the day of our booking and Red cactus were not available to contact (not open on weekends). Offered a refund or archery combat l- however this was never somet... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Organização de Eventos
  2. Organização de Eventos e Cerimonial

Escrito pela empresa

At Red Cactus Events, we help organisations plan and deliver corporate events that are engaging, well-managed, and stress-free. Our journey began in 2012 and since then, we’ve grown from strength to strength, building deep experience within the corporate events industry. Our role is to take the pressure off your team by managing every moving part, from concept and planning to logistics, supplier coordination, and on-site delivery. Contact us today or make a Quick Enquiry to get a quote for your next event.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

607 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,0

Todas as avaliações

(607)

6 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

WASTE OF TIME DO NOT GO THROUGH THIS…

WASTE OF TIME DO NOT GO THROUGH THIS COMPANY !!!

Booked up for footy golf in Feb for Saturday on April 20th 2024 only to let down 3 days before the so called event , now gotta arrange summat else in 3 days , communication is very poor witg RED CACTUS and the people there ain't got a clue sorry but AVOID AVOID AVOID BEING LET DOWN

17 de abril de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hello Fozi,

We're very sorry that your event cannot go ahead this weekend.

We are also frustrated for you as this is a situation out of our control. The Foot Golf course where your event was due to take place informed us they have had to close completely due to health and safety reasons.

We informed you as soon as we were made aware of this along with other bookings we had in place. Unfortunately, we have no alternative foot golf courses in Manchester so we are unable to provide the Foot Golf event at another course for you.

We did offer you alternative activities in Manchester which could take place at a different venue however, you opted for a full refund which we processed immediately.

Once again, we are sorry your event cannot go ahead and please be assured, we also share your frustration at the situation.

Many Thanks

Red Cactus Events

Avaliado com 1 de um total de 5 estrelas

Awful hen party life drawing experience

We booked a hen party life drawing class through this company advertised as 'Life Drawing for Hen Parties isn’t designed to be a serious activity, it should be lots of fun and leave you laughing for the rest of the day!' However, our experience was dismal at best.

The atmosphere was very subdued and felt very serious in content. The model also told us an inappropriate, traumatic story that left us all feeling upset, bringing the mood down.

The room it was booked in was grubby and set out like a meeting, not the fun exciting setting you would expect. The model was an older gentleman and not what we were expecting for a hen party package. As mature women, the model was old enough do be father to many of us. If a younger group of women had booked this, I would be very worried.

Myself and all other hens have been left feeling traumatised by this experience, and actually had a group meeting the next morning to collect our thoughts.

We have put a complaint in with the company and they are shifting blame onto the hen party saying that it is our responsibility to bring the 'party atmosphere' and accepting no blame for this. We are a positive bunch of women and can assure you we had a great 'party atmosphere' everywhere else we went, that is once we got over this terrible experience.

I would argue it is the company responsibility to deliver on promises of fun, not rely on the group to create a 'party atmosphere', surely the hosts representing the company have a huge part to play in this? Do they actually receive any training to fulfill the companies promises?

Information (which I cannot disclose on here) provided by the company has been contradictory to what the model informed us on the day. This discrepancy has left me questioning the integrity of the company. They confirm this information was a misunderstanding when I questioned it further.

I would not want any other women to go through this and would not recommend this company.

23 de março de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hello Heidi,

We are sorry that you were disappointed with your Life Drawing Class experience and as you have mentioned, we have addressed your complaint with you directly.

We understand you are not happy with our resolution of a partial refund and therefore, unhappy with the outcome of your complaint.

Your event was held at a four star hotel, The Old Ship, in Brighton. It is a regular venue for all Hen Party Life Drawing Classes in Brighton due to it's central location. We are sorry to hear that it did not meet your standards, this is the first instance that we have had feedback regarding the rooms being grubby before.

As we have assured you in our response to your complaint, all models are vetted and trained. The model for your event was a regular model who modelled in four back to back classes on the day of your event.

The information provided by us which was contradictory was regarding the models age. We accept that the model may have informed you that his age was different to the age we were informed of by our activity provider and as you say, we confirmed this may have been a misunderstanding. Life Drawing models do vary in age and looks and we are sorry to hear that you were not happy with the age and appearance of the model you received for your event.

Life Drawing is our most popular Hen Party event and we have groups participating in classes every weekend with overall positive feedback. We once again are sorry to hear that your class did not meet your expectation.

Many Thanks

Red Cactus Events

Avaliado com 1 de um total de 5 estrelas

Much cheaper to book an event directly…

Much cheaper to book an event directly rather going through a third party company such as Red Cactus Events. They lie by saying that their events are better organised compared to competitors, but they do not organise the events only book the slot for you. DO NOT WASTE YOUR MONEY!

15 de abril de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hello Awen,

We're really saddened to read your review and to hear that you are dissatisfied.

We understand you enquired with us on 20th March for an event on 20th April and you made payment to confirm your booking for the 20th April on the 15th April, five days prior to the event date. The pricing of the event was transparent throughout your booking process and all the information was provided to you.

As we do not have all the information, we are unable to comment on anything you have seen elsewhere. We only know that you requested to cancel your event after making payment to confirm your booking as you advised you had found a cheaper alternative.

We do understand that there may be operators who offer similar events to those we offer at a different price point to ours. We work with a number of suppliers nationwide, many of which we have been working with for many years. We are confident in their ability to deliver a great event and this is reflected in our pricing.

Whilst we understand that you may have found an alternative elsewhere, we do hope that you will consider continuing with your event with us as we do believe the event will be enjoyable for you and your group.

Many Thanks

Red Cactus Events

Avaliado com 5 de um total de 5 estrelas

Everything was great!

Booking was very easy. Communication was great and our experience when it happened was brilliant!!!

5 de abril de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Thank you so much for leaving us such a fantastic review, I am so pleased that you found our booking process nice and straight forward, we hope you book with us again soon

Best Wishes
Red Cactus Events

Avaliado com 1 de um total de 5 estrelas

Terrible customer service

Terrible customer service, very, very rude. The booking 'experience' for the GPS Challenge was absolutely AWFUL!! Total waste of money. Would NEVER use or recommend this company - MUCH better companies offering much better service are available elsewhere.

9 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not a good experience

Paid the deposit for my son's party. No confirmation of party booking and I was told they were waiting on the venue to confirm. After a few frustrating phone calls, I contacted the venue directly to ensure they had received the booking request and they had no record of it. I have cancelled the party as I do not trust this company. In doing so I have lost my £50 deposit and will have a disappointed son. I do not recomend this company.

5 de abril de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Thank you for taking the time to lrave us a review, I am sorry to hear you felt you needed to cancel your event with us despite our assurances that all was booked in with us and we were just waiting on the paperwork before sending our official confirmation to you.

I am afraid the process works very differently for us and how we work with venues. We cannot simply book online which would be so straight forward.

I can assure you the venue did indeed have a request for the booking via our partner who would have fulfilled the booking.
At no stage did we have any issues fulfilling your party, as such the deposit is indeed non-refundable as per our terms and conditions

Best wishes
Red Cactus Events

Avaliado com 1 de um total de 5 estrelas

Extremely uncomfortable

I recently had the opportunity to experience a hen party package provided by Red Cactus Events Company, which included life drawing classes. Unfortunately, I cannot recommend this company based on my experience.

The package was advertised as a hen party package with a tease, for which we paid extra. The tease aspect did not happen, just as well as gentleman provided for our event was not only significantly older, to the point where he could have been mistaken for our father, but he also did not fit the description of a stripper that we were expecting. This was quite disappointing, especially considering that we had paid extra for this specific element of the package.

To make matters worse, the gentleman shared a sad story about his terrible motorcycle accident during the event. He explained how he had been on a wheelchair for two years and was now mildly paralyzed. While we empathise with his story and admire his resilience, it was not what we had signed up for during our hen party weekend. We were looking for a fun and lighthearted experience, not a somber and emotional one.

Additionally, I would like to mention that the venue provided by Red Cactus Events Company was quite grabby and outdated. This made us feel uncomfortable and took away from the overall experience. It is important for companies to ensure that their chosen venues create a safe and respectful environment for their customers.

In conclusion, the hen party package provided by Red Cactus Events Company did not meet our expectations. The age and appearance of gentlemen, extra charge for the elements not provided lack of the promised services and sharing a sad personal story, made for a disappointing experience. Furthermore, the grabby atmosphere at the venue added to our discomfort.

I hope that Red Cactus Events Company takes this feedback into consideration and makes the necessary improvements to deliver on their advertised promises in the future. It is important for them to provide the expected experience and ensure that their venues promote a positive and enjoyable atmosphere for their customers.

23 de março de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hello Karolina,

We are sorry to hear that you did not have a good experience at a Life Drawing Class.

We are unable to find a booking with us under your name however, we believe you may be part of a group where the group leader has contacted us directly regarding this specific event.

We have addressed this with the group leader and provided a resolution.

If we are mistaken and you are the group leader of the event you have described, we would welcome the opportunity to address this with you.

Many Thanks

Red Cactus Events

Avaliado com 5 de um total de 5 estrelas

Betrayers event

Was invited along to play the Betrayors event and it was fantastic! Felt like I was on the actual traitors tv show. With so many fun activities and then trying to guess who the traitors might be! Had a great time and would definitely recommend it!

20 de março de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hi Ben,

Thank you for a great review.

We are so happy to hear that you had a great time and enjoyed our Betrayers event (it's one of my favourites too)!

If you are on the lookout for any future activities or events, then please feel free to contact us anytime!

Best Wishes

Red Cactus Events

Avaliado com 5 de um total de 5 estrelas

10/10 event. Would book again!

Took part in their “betrayers” event last night and was absolutely blown away by the quality of the event. Really fantastic work and made my dream of being on the show a reality!

Looking forward to their crystal challenge event we have booked next month!!

20 de março de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hi Louis,

Thank you for such a lovely review.

We are so glad to hear that we made your dreams come true. We look forward to having you back for Crystal Challenge next month.

Best Wishes

Red Cactus Events

Avaliado com 2 de um total de 5 estrelas

Life drawing class

We had a life drawing class booked for our friends hen party, having done one before for another friend’s hen doo we were all excited.
After submitting our booking with Red cactus we found the communication wasn’t the best, I found myself chasing things up quite a lot and waiting for emails back only to have to call again to get someone to reply to me. After chasing up our location for the class for weeks we finally got the location a few days before…. It was in a community centre. On the day we arrived at the community centre, where there were kinds party's and kids music lessons going on next door, there was a lady and man waiting for us (the lady as lovley as she was was drinking a can of thatchers) we thought it was all quite bizarre and seemed a bit unprofessional, she was in charge of running the class and the man doing the life drawing barely spoke a word. I think the pictures on the web-sight are VERY misleading and are false advertising, the man we had looked nothing like the men shown on the web-sight, the sight shows a bar location, not a community centre with a man that doesn't talk and a lady drinking alcohol and talking for him. Luckily we all made the best of the class and ended up just laughing about how strange it all was. Overall sadly we wouldn’t use red cactus events again.

16 de março de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Thank you for taking the time to leave a review. I am sorry to hear that you were not fully satisfied with your event. We havent recieved a complaint directly to our office, if we had we would have immediatley investigated. If you would like to get in touch and provide us with some more information we will happily investigate this further.
Best wishes
Red Cactus Events

Avaliado com 5 de um total de 5 estrelas

Booked the Crystal Challenge for my…

Booked the Crystal Challenge for my staffs party with red cactus events. The events team were amazing on the day, very friendly and energetic, making sure everything ran smoothly and to plan. Thank you, will be booking again

14 de março de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hi Elle,

Thank you for the lovely review.

We are glad that the day ran smoothly and that you will book again. I'll be sure to pass on your thanks to the events team.

Many Thanks,

Red Cactus Events

Avaliado com 5 de um total de 5 estrelas

Just had an amazing crystal challenge…

Just had an amazing crystal challenge experience with The Red Cactus Team. Would definitely recommend it. Staff super friendly

14 de março de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hi Juliet,

Thankyou for the great review.

We are so happy to hear that you had an amazing time on your Crystal Challenge experience.

If you are on the lookout for any future activities or events, then please feel free to contact us anytime!

Best Wishes

Red Cactus Events

Avaliado com 5 de um total de 5 estrelas

Excellent experience with Red Cactus.

Excellent experience with Red Cactus.

Would highly recommend Red Cactus, they offer a wide range of events such as Bubble Football, Old School Sports Day and more. All the staff are very helpful.

2 de março de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Thank you so much for leaving us such a lovely review.

Best wishes
Red Cactus Events

Avaliado com 5 de um total de 5 estrelas

3 Table Casino Evening

3 Table Casino Evening: We arranged this event as the conclusion to our annual Business Meeting. The event was professionally organized. The croupiers were very knowledgeable, helpful and above all great fun. Everyone thoroughly enjoyed the evening and I would highly recommend Red Cactus.

24 de janeiro de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Thank you so much for leaving such a lovely review. We hope you book again in the near future.
Best wishes
Red Cactus Events

Avaliado com 1 de um total de 5 estrelas

Nerf Gun Party Disaster

Booked nerf gun party for our son which was a total disaster. Host turned up 45 minutes late and most of the nerf guns were dirty or broken. No safety goggles provided and none of the inflatables advertised were provided either. Our son was devastated and embarrassed in front of his friends. Worst case of false advertising I’ve ever encountered. Been fighting for a refund ever since.

5 de agosto de 2023
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Thank you for leaving a review. Sorry the event didnt go as planned. we have investigated this with our partner and understand you have recieved a partial refund.
Best wishes
Red Cactus Events

Avaliado com 5 de um total de 5 estrelas

Amazing trip that we had to change due…

Amazing trip that we had to change due to circumstances. They accommodated us brilliantly and Dori our guide was great. Highly recommend

20 de janeiro de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hi Suzie

Thank you for the brilliant review!

We are glad you had an amazing time and we will make sure to pass on your lovely feedback!

If you are on the lookout for any future activities or events, then please feel free to contact us anytime!

Best Wishes

Red Cactus Events

Avaliado com 5 de um total de 5 estrelas

Professionally organised event

Professionally organised event, which was delivered really well. Now looking to book our next event for 2024!

20 de julho de 2023
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hi James

Thank you very much for your brill review!

We are glad you enjoyed it and felt it was professionally organised and delivered very well!

If you do wish to go with another event in the future, please feel free to get in contact with us anytime!

Best Wishes

Red Cactus Events

Avaliado com 5 de um total de 5 estrelas

I booked the roast with Steffen Peddie…

I booked the roast with Steffen Peddie in Newcastle.

Was brilliant, well worth it and would highly recommend.

13 de janeiro de 2024
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hi Scott

Thank you for your fantastic review! We are glad you had a brilliant time!

If you wish to book any activities in the future, please feel free to get in contact with us again!

Best Wishes

Red Cactus Events

Avaliado com 5 de um total de 5 estrelas

Newcastle Squid Games

We booked Squid Games in Newcastle for joint 30th. It was well organised and very flexible. I was unsure if everyone was able to attend, so I paid for those I did know were coming first and then they allowed me to add and pay for the others later. Would highly recommend.

16 de dezembro de 2023
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Hi

Thank you for this fantastic review! We're glad you had a fantastic time at the Squid Games in Newcastle!

If you ever are looking for another activity to book in, please feel free to contact us at any time.

Best Wishes

Red Cactus Events

Avaliado com 2 de um total de 5 estrelas

Dodgeball Stag party - Overpriced

Website was great at organisation however, we did find the session to be highly overpriced for what we’ve got and quite a bit below our expectations.

We played dodgeball for maybe 45 mins then asked for a stag game which was British bulldog, “or we can just play 5 a side football”.

For £600 for our group to rent a pitch for an hour and a half and have an instructor semi-present for half of it, seemed a bit unfair. I wouldn’t be able to recommend this service.

18 de novembro de 2023
Avaliação não solicitada
logotipo da Red Cactus Events

Resposta da Red Cactus Events

Thank you for taking time to leave a review. We charge a reasonable price per person so can only assume this was a large group booking judging by the cost. We are unable to tell who you are from the name provided but if you would like to contact the office we can investgate further.
Best wishes
Red Cactus Events

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