My sister who ordered the cake for me paid an extra amount to have a priority delivery for 10am-3pm on Dec 31, 2022. We were disappointed since the delivery arrived between 7:15-7:25pm. We hope the de... Ver mais
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Veja o que dizem as avaliações
What amazing customer service went above & beyond. Helped me get 24 cupcakes at really short notice & called to make sure it was all ok. Will definitely use this company again instead of a well know... Ver mais
Delivered on time, exactly as advertised and thoroughly enjoyed by our Son's guests for his 30th birthday party. Really happy we chose Red Robin - thanks to all that helped us join in the celebratio... Ver mais
I'm from India and I ordered cupcakes for my friend in Uxbridge. I kept following up for the order via WhatsApp and emails and without any hesitation, they kept me updated. Red Robin Bakery have pr... Ver mais
A empresa respondeu
Detalhes da empresa
- Padaria
- também em
- Loja de Cupcakes
Escrito pela empresa
We are a London-based bakery, and we love to make yummy cakes for all occasions! Our cakes, treats and brownies are freshly baked using the finest ingredients. We hand deliver across London so whether you need our popular Birthday Cakes such as Moet ‘Her Highness’ Cake or the Double Decker, a wonderful box of gourmet Belgian Chocolates, a nice bubbly to say Cheers, or a smashing Combo of all these things - we will deliver. Literally. Think of us for any special occasions, birthdays, anniversaries, events or for plain simple enjoyment at the end of a tough week. We are Great Celebrations. Our reputation comes from delivering our products Fresh, and with a phenomenal Customer Service!!
Informações de contato
26b Bourne Court, IG8 8HD, London, Reino Unido
- 020 3745 7225
- hello@redrobinbakery.co.uk
- www.redrobinbakery.co.uk
4,1
Muito Bom
183 avaliações
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Great delivery time and great taste
Great delivery time and great taste. thank you.
25 de outubro de 2021
Resposta da Red Robin Bakery
Good Morning,
Thank you for leaving us a great review. Its so good to hear the delivery and the taste were so good for you.
Kind Regards Jen
Resposta da Red Robin Bakery
Hi Glaiza, it's great to hear your Mum loved the cupcakes! We do hope you'll try us again. Kind regards, Tracy
Beautiful cake and very helpful service
24 de outubro de 2021
Resposta da Red Robin Bakery
Thanks for such a great review Sally-Anne! We're so pleased you liked your cake. Kind regards, Tracy.
Resposta da Red Robin Bakery
Hello Ms Anushiya. Thank you! 😊 Kind regards, Tracy.
I love the cakes from this bakery
I love the cakes from this bakery. The cakes are moist and taste divine. Prices are competitive and there is a good variety to choose from.
23 de outubro de 2021
Resposta da Red Robin Bakery
Afternoon Victoria. Thanks for taking the time to post a review! I can see that you have ordered from us several times and would like to thank you for your continued custom. We hope to serve you again very soon! Kind regards, Tracy.
Fab-u-lous
Fab-u-lous! I could not see my darling boy on his 21st birthday due to Covid restrictions but Red Robin Bakery pulled all the stops out and delivered the most amazing chocolate cake to him as I couldn't. He and his friends thoroughly enjoyed every mouthful. It looked fab, tasted scrummy and delivery was excellent. We will use you again.
Thank you.
22 de outubro de 2021
Resposta da Red Robin Bakery
What a lovely review Ted & Cherrie! We're so pleased we were able to deliver the Kinder and Malteser 'Super' cake to your son for his 21st birthday and that both him and his friends really enjoyed it! We hope you'll use us again for another celebration! Kind regards, Tracy.
Great bakery
I ordered a red velvet cake and it was absolutely delicious. Made the order through WhatsApp, replies were timely and had no issues with delivery.
22 de outubro de 2021
Resposta da Red Robin Bakery
Hello Dupe. You made a great choice with the Rosy Golden Splash cake, it's a beautiful cake and especially great with the red velvet sponge! Nice to hear you found ordering on WhatsApp a good experience! Kind regards, Tracy.
The Birthday cake was so very…
The Birthday cake was so very underwhelming...I am sorry to say...
the cake was stodgy the icing and filling tasted & felt synthetic..the chocolate cake itself tasted like powdered chocolate .
The only good review I have is that the appearance of the cake was as seen in the photos..and the delivery was on time. After this experience I feel the cake is very overpriced. and I am highly unlikely to purchase from their again.
I am saddened by the company's response, as the filling was hard and not fresh...cream? I am familiar with fresh cream.. I would not give such a review if I was uncertain. The review is supposed to help to improve your service and products, please.
Thank you.
22 de outubro de 2021
Resposta da Red Robin Bakery
Hi there. I'm sorry to hear cake wasn't to your liking. We only use fresh cream and not icing on our cakes and our sponges are our own recipe. We do hope you'll try us again with a different choice of cake. Kind regards, Tracy. Edit: Hi, I can see that you ordered the Choco Vegan cake and as expected with a cake of this nature, we used fresh vegan cream.
Delicious cake ready immediately on…
Delicious cake ready immediately on pick up
22 de outubro de 2021
Resposta da Red Robin Bakery
Hello Ruth, we're pleased you found the Festive Cookie cake delicious and ready to take home and enjoy! Kind regards, Tracy.
The cake was perfect
The cake was perfect. It was decorated exactly like the picture on the website. Packaging was robust and the cake arrived in perfect condition and on time. The sponge was light and delicious and not too sweet.Worth every penny. I would definitely buy from Red Robin Bakery again and recommend you to my friends and family.
22 de outubro de 2021
Resposta da Red Robin Bakery
Thanks for such an excellent review JP, it's always great to read such positive feedback! The Feast Chocolate Tower is a pretty magnificent cake and certainly looks amazing! Kind regards, Tracy.
Delicious birthday and vegan cakes
Delicious birthday and vegan cakes. Enjoyed by all.xx
22 de outubro de 2021
Resposta da Red Robin Bakery
Hi Roshani. Nice to hear you all enjoyed both the Dream Vegan and Berry Golden Delights cakes! Thanks for taking the time to leave a review. Kind regards, Tracy.
Very nice and soft and fluffy and light…
Very nice and soft and fluffy and light sponge
We enjoyed every bite of it
22 de outubro de 2021
Resposta da Red Robin Bakery
Hello Nusrat. Great to read you enjoyed every bite of the Valentine Fiesta cake! I agree, it's deliciously soft, fluffy and very, very light! Kind regards, Tracy.
They are amazing and went above and…
They are amazing and went above and beyond. I ordered online from the US and they were wonderful helping and delivering just as they promised!!
22 de outubro de 2021
Resposta da Red Robin Bakery
Thanks for taking the time to write such brilliant review! I hope everyone enjoyed the White Chocolate Majesty cake and hope we can service you in the future. Kind regards, Tracy.
A beautiful delicious cake for my…
A beautiful delicious cake for my girlfriend’s birthday. Would definitely order again!
22 de outubro de 2021
Resposta da Red Robin Bakery
Hi Chris. Great to hear your girlfriend enjoyed her Berry Golden Delights cake! Good choice... Glad you'll be using us again. Kind regards, Tracy.
Resposta da Red Robin Bakery
You're very welcome Deepali. We're pleased you enjoyed your Choco Cake and we hope to service you again. Kind regards, Tracy.
We have ordered from the red Robin…
We have ordered from the red Robin bakery many times and every time the case is delish out and beautiful! The delivery is also fast. I can highly recommend the red velvet cake!
22 de outubro de 2021
Resposta da Red Robin Bakery
Hi Annelie. Thank you for taking the time to post such a lovely review! The Red Velvet cakes are incredibly popular and I'm so pleased you enjoyed it! Thank you for your continued custom, we do appreciate it. Kind regards, Tracy.
The cake didn’t taste nice
The cake arrived late, 9.30pm on the day requested and the buttercream had no sugar so it just tasted like butter.
I called to ask if the cake was coming and there was no apology. I think they made it after I called in a hurry. A shame because it looked nice.
22 de outubro de 2021
Resposta da Red Robin Bakery
Good morning Conor. I can see that you ordered the Unicorn Tower Cake online, which is not a buttercream cake but fresh cream. There was no request for buttercream on the order you placed. You also picked the 9am to 9pm delivery slot and our route tracker tells us the we delivered the cake at 8.46pm. I do hope you will give us another opportunity and maybe try one of our buttercream cakes? Kind regards, Tracy.
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