Regent Holidays Avaliações 

690
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ellie and all the staff at Regent worked with us as a family to help craft our perfect holiday itinerary. They have a wealth of knowledge and experience that means they tailored our holiday to suit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Every thing very well planned and hotels first class especially Kviknes. In terms of the schedule we could perhaps have had an extra day in Oslo, but the trip up to Balestrand and then on to Bergen wa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Hassle free experience from start to finish, tailor made holiday to suit our needs. Great hotels, locations etc, everything ran smoothly. Thank you for putting together another fantastic trip!

Avaliado com 5 de um total de 5 estrelas

Excellent holiday to Svalbard arranged by Regent Holidays. Great trip. We went for the 24 hour daytime, passing the 80 Deg Latitude and a low expectation of seeing wildlife after all its nature. But w... Ver mais

Detalhes da empresa

  1. Provedor de excursões culturais

Escrito pela empresa

Specialists in the alternative, Regent has been pioneering travel experiences since 1970. With Regent, out-of-the-ordinary comes as standard and you will learn first-hand about people and places that others have only heard of.

Regent Holidays

Escrito pela empresa

Over 45 years experience
Knowledgeable & experienced Travel Specialists
Tailor-made holidays & small group tours
British Travel Awards Winner 2017

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

690 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(690)

124 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

We just got back from an incredible…

We just got back from an incredible trip by rail across the arctic circle. We've not used Regent before and they were brilliant, and great value for money. Emma Brown (Nordic specialist) was fabulous - she listened to all our requirements and made sure the trip was well booked and seamless. We are already thinking of using Regent for our honeymoon next year! Thanks so much again

10 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Nicola,
Thank you so much for taking the time to share such lovely feedback. It sounds like you had a wonderful time! I'm so pleased to note that the trip Emma put together for you was so seamless. We look forward to assisting you in the future.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Just got back from an amazing holiday in Norway. Booked through Regent who were knowledgeable, helpful and able to answer all questions even trivial enquiries. The holiday was more or less seamless. Will definitely use again.

14 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Neil,
Thank you so much for taking the time to share your feedback. It's a pleasure to read your review and to know that the itinerary Regent created for you, was thoroughly enjoyed.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Tromso and Svalbard

I just got back from an 8 day holiday in Tromso and Svalbard. It was perfect from start to finish. I had the most amazing time. I am so grateful and impressed to Emma Brown and Regent for the flawless organisation of my holiday which meant I had no stress and could fully enjoy every moment.
I could not recommend Regent more. Thank you

12 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Steph,
We are delighted to read your review and to know you had an amazing time on your recent trip. Thank you for your comments, I know Emma will be thrilled to read them.
Thank you for positive endorsement and I hope we have the opportunity to look after your travel plans in the future.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Inari Wilderness Hotel - Fabulous Holiday

Jo helped me plan the perfect getaway to Lapland and her knowledge of the activities and accommodation was excellent. All the team at Regent were helpful when I had a query prior to departure. We stayed for 4 nights at the Inari Wilderness hotel in the chalet accommodation.

The room was clean, spacious and we had a great view overlooking the lake. The activities were really well organised with friendly, informed staff. They allowed us to change one of activities whilst there. The food was delicious and although buffet never ran out. I would absolutely recommend both Regent and the hotel.

We were even lucky enough to see an excellent display of the northern lights.

13 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Caroline,
Thank you for taking the time to share such a wonderful review. Jo and the team will be delighted by your comments. We truly appreciate your custom and recommendation. I'm so pleased to hear that you got to witness the Northern Lights, makes a wonderful trip even more special.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Lovely Lofoten Islands

We have just returned from our wonderful and very well planned four night trip to the Lofoten Islands in Northern Norway. The activities and scheduling were excellent and the scenery is absolutely spectacular. The drive from Evenes airport to Svolvaer added to the adventure but allow plenty of time (3-4 hours) especially in the snow. The Scandic Hotel at Svolvaer has the most incredible views and if weather allows superb Northern Lights displays. We learnt how climate change is affecting this fragile environment so now is definitely the time to go. Thankyou for the excellent organisation.

5 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Jeff,
Thank you for sharing such a wonderful review of your trip to Norway. We are thrilled to note that the itinerary we created, met your requirements so well and was thoroughly enjoyed.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

A great experience in the Philippines!

Stef planned a great itinerary for our Philippines holiday and was very responsive to our requests for tweaks to get it just right. The holiday more than matched our expectations. We were also very impressed with the local tour company, Blue Horizons, who were very organised, kept in touch throughout our tour and provided some excellent guides. Special mention to Jessy who was our guide in northern Luzon - do ask for her by name if planning a similar trip!

15 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Sarah,
It's a pleasure to read your review and to know that you received great service from Stef. We appreciate you sharing such positive comments.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

A very short notice Norwegian cruise..

A very short notice Norwegian cruise..
Regent holidays managed to tick every box and more..
Lots of experienced and knowledgeable advice
No pressure to go on on trips /extra excursions
Food was fab
A very quiet holiday!

9 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Tracy
Thank you so much for taking the time to share your feedback. It's a pleasure to read your review.
Best wishes
Gemma - Customer Resolutions

Avaliado com 4 de um total de 5 estrelas

4 day trip to Tromso and Malangen, overall great. Book activities well in advance and perhaps base yourself just in Tromso on a short trip…

4 day trip to Tromso and Malangen resort. Booking was good and easy and the Thon hotel polar excellent with probably the best hotel breakfast we have ever had. We had 2 Northern lights tour, one from Tromso booked by Regent and one we booked ourselves at Malangen. Both very good, though the Tromso very much better organised.
The Malangen resort in a great setting. We were warned/ advised to take food with us as on B and B. Other British tourists had half board We booked dog sledging there which was great BUT you need to be aware classed as an extreme sport as you may crash and very jarring on your back even if you dont. Be aware that many activities in Tromso and at the resort are sold out well in advance so pre book long before you travel. Tromso is in the Arctic so you will need shoe spikes to prevent falling ( pavements are not cleared of ice )
Tromso has lots of attractions and in retrospect we probably should have stayed there as travelling from the resort used up one day of our holiday

3 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience of Regent during the booking stage

My experience of Regent during the booking stage of a tailor made road trip to Norway has been excellent. My brother and I are really looking forward to our trip later in the year.

26 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Sue,
Thank you so much for taking the time to share your feedback. It's pleasure to read and we hope you have a wonderful trip to Norway this year.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Wonderful service

Only booked so far but if the trip is as good as the service we are in for a real treat,

28 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Mr Lucken
Thank you for sharing your review of the booking process, it's lovely to hear that you're so pleased with the service. We hope you have a wonderful trip.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Winter break in Tromso

We went to Tromso for a 4 night winter break to see the Northern lights and they did not disappoint. We did 2 trips to see them one on land and the other on water and they obliged both nights.
We had very mild weather with sunny skies and no rain, unfortunately no snow until our drive to airport for departure.
We stayed at The Thon Tromso and were very impressed with the property the staff and the location, breakfast included was magnificent, doubt anyone could think of anything missing.
Peter was very helpful before our holiday and answered all our queries.

25 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Janet,
Thank you for taking the time to share such a complimentary review. It is very much appreciated, and we are delighted to know you are very happy with our service. I hope we have the opportunity to take care of your future holiday plans.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Sweden Arctic Tour

We travelled from the UK to Sweden for a week (Stockholm / Kiruna / Abisko / Kiruna / Stockholm). Planes, Trains & Automobiles and every transfer went like clockwork. Really well organised, tailored the trip to meet our needs. Lovely hotels, great excursions (dinner in the SkyStation at the top of the mountain a highlight).

Throughout the whole booking process the agent there we used (Peter) did a great job of building the tour we needed and great communication throughout.

Our second trip with Regent and won’t be our last.

16 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Lee
Thank you for taking the time to share such wonderful feedback with us. I'm delighted to hear that everything went well and ran like clockwork. Thank you for your repeat custom, it's much appreciated, and we look forward to seeing you again on a Regent holiday again soon.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Great Lapland holiday

I found Regent online when looking for Lapland holidays - we have usually booked our own holidays rather than using an agent. I was really impressed how easy and how organised it all was. Emma our adviser was great and the holiday was fabulous- would definitely recommend Apukka!

19 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Rachel,
Thank you for such a positive review. It's such a compliment to know that you were impressed by our service - Emma will be delighted to read this. We hope to welcome you back on another Regent trip again in the future.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Tromso 5 day trip

Absolutely fantastic holiday to Tromso, what a lovely place. Snowed most days and saw the Northern Lights most nights. Husky sledging, snowmobiling and a Fjord and fishing trip, all excellent value and great fun. Well organised from start to finish. Highly recommended.
Thank you

14 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Edward
Thank you so much for taking the time to share your feedback of your recent trip to Tromso. It sounds like you had such a fantastic experience there, seeing the Northern Lights is always a special moment. Thank you for your recommendation, it's much appreciated.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Arrival flight delayed by bad weather. Regent and the local agent were…

Regent and the local agent were excellent when my arrival flight was delayed. Organised an alternative tour on another day. And kept me informed.

11 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Mike,
Thank you for sharing your feedback with us. I'm so sorry to hear that your flight was delayed due to weather, but I'm pleased that our team were able to be on hand to assist and keep you up to date.
Thank you for your understanding when things don't go to plan outside of our control, but we hope you were still able to enjoy your holiday.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Superb experience

My complete ring road trip of Iceland was superb. Regent was helpful and professional with enquiries, booking and itinerary. The local provider, GJ travel, was excellent: knowledgeable, friendly and professional driver/guide. Hotels very good. Scenery and weather even better. A spectacular country to visit - a once in a lifetime trip. Even managed to get vegan food across the trip and see the Northern Lights. Need to visit again in spring! Worth every penny.

24 de janeiro de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Anne,
Thank you for sharing such a positive review of your trip to Iceland. It sounds like you had a fantastic time, I'm so pleased you were able to see the Northern Lights. Such a special experience!
We hope to see you again on a Regent trip again in the future.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Magical trip to the Arctic Circle over Christmas.

My boyfriend and I visited Sweden and Norway over Christmas 2024, on the Arctic Circle by Rail trip. We had booked the holiday back in January 2024, and as you might imagine, had built it up a lot in our minds over the months in between. I can honestly tell you that all of our high expectations fell short, which doesn't happen often, I know! Spending Christmas in the Arctic Circle, and getting to see the Aurora three nights in a row was simply magical, but everything else was perfect as well. The hotels, the staff, the friendliness of the people, the views, the food! Oh my goodness, the food was phenomenal. From the fancy tasting menu at Camp Ripan, to rustic homemade reindeer soup in a Lávvu tent, everything was so good. I loved that everything was locally sourced and the focus on environmentalism was impressive. Both prior and after our trip, everyone at Regent was absolutely brilliant, being friendly, knowledgeable, and extremely prompt in response to all my many queries! Thank you! I promise that I will be booking more trips with you in the future!

20 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

Hayley worked so hard with us, answering a plethora of ongoing queries we had on our dream holiday, all in all making it an unforgettable experience. I'd have no hesitation booking with Regent again, inparticularly when having Hayley as the contact.

20 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great lapland experience!

We worked with Rob of Regent Holidays to plan a 7-day winter trip to Sweden and Finland. Rob listened to our requirements and budget to produce an itinerary that completely delivered an amazing holiday with unforgettable experiences. Rob was very quick to respond to questions and made the whole planning and booking experience easy.

16 de janeiro de 2025
Avaliação não solicitada

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