Regent Holidays Avaliações 

689
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ellie and all the staff at Regent worked with us as a family to help craft our perfect holiday itinerary. They have a wealth of knowledge and experience that means they tailored our holiday to suit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Every thing very well planned and hotels first class especially Kviknes. In terms of the schedule we could perhaps have had an extra day in Oslo, but the trip up to Balestrand and then on to Bergen wa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Hassle free experience from start to finish, tailor made holiday to suit our needs. Great hotels, locations etc, everything ran smoothly. Thank you for putting together another fantastic trip!

Avaliado com 5 de um total de 5 estrelas

Excellent holiday to Svalbard arranged by Regent Holidays. Great trip. We went for the 24 hour daytime, passing the 80 Deg Latitude and a low expectation of seeing wildlife after all its nature. But w... Ver mais

Detalhes da empresa

  1. Provedor de excursões culturais

Escrito pela empresa

Specialists in the alternative, Regent has been pioneering travel experiences since 1970. With Regent, out-of-the-ordinary comes as standard and you will learn first-hand about people and places that others have only heard of.

Regent Holidays

Escrito pela empresa

Over 45 years experience
Knowledgeable & experienced Travel Specialists
Tailor-made holidays & small group tours
British Travel Awards Winner 2017

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

689 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(689)

124 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic. Holiday was amazing and unique. Regent were really responsive and on hand to help when our flight got diverted. The hotels were wonderful as well. A really special holiday.

28 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Thank you so much for taking the time to share your feedback. We hope to have the opportunity to look after your future travels again.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Excellent Polish holiday

We very much enjoyed our holiday travelling around Western Poland by train. The 6 cities were all beautiful and interesting and the train arrangements were faultless. The hotels were stylish, central and comfortable. Much recommended.

14 de maio de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Felicity,
Thank you for your positive review and recommendation. We are delighted to know you are happy with our service and that that everything ran so smoothly. I hope that we will have the opportunity to look after your future holidays.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

A very efficient company

A very efficient company when booking holidays that need more of an experienced hand involved. Always answered any questions and staff very friendly

21 de maio de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Diane,
Thank you so much for taking the time to share your feedback. It's a pleasure to read your review.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Great holiday with Regent

Great service, great itinerary, great accomodation

19 de maio de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Dave,
Thank you for taking the time to share you review. I'm delighted to know that you were happy with the service and itinerary that we created for you.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Just amazed that we had a tour guide exclusively.

Just amazed that we had a tour guide who used a car to show us parts of Slovenia for a week. So easy to go at our pace and hear all the stories without being in a group.

14 de maio de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Peter,
Thank you for your positive review. We are delighted to know you are happy with our service and I hope we will have the opportunity to look after your future holiday plans.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

There is a reason this is the second…

There is a reason this is the second time we've used Regent Holidays; the first time was excellent. This second, a trip through the Balkans, was to the same standard, everything planned and arranged for us, we only had to enjoy the experience. There are reasons we'll be using Regent Holidays for future trips - our previous two.

22 de maio de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Michael,
Thank you so much for taking the time to share your feedback. It's a pleasure to read your review and to know you have had equally wonderful experiences both times you have travelled with Regent. Your repeat custom is very much appreciated. We look forward to assisting you again in the future.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Unknown Azerbaijan and Nakchivan

Another wonderful trip with Regent this time to Azerbaijan and Nakchivan. We packed so much in with wonderful scenery, historic buildings, good food etc in this little known and visited country. Nakchivan is an autonomous region bordered by Armenia, Iran and Turkey so we flew in and out for 3 days, well worth going with very few visitors, their loss!

10 de maio de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Anne,
We are delighted to read your review and to know that you had a wonderful time on your recent trip. I hope we have the opportunity to look after your travel plans again in the future.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Fabulous trip to Norway including Constitution Day

Having decided quite last minute to book a trip to sample a few parts of Norway and always being used to arranging everything ourselves we decided to use a tour operator and chose Regent. This was based on the brochure/website information and to be honest mainly the knowledge and response of the adviser from the first call. Overall very impressed with the offer, service, ability to respond to alternative requests, first class arrangements, information provided and quality of travel/hotels/excursions. In addition keeping in touch whilst we were away and checking things were in place following a slight change with arrangements from a 3rd party demonstrated a very professional approach and attention to detail. Having had wall to wall sunshine for a week, even in Bergen, and finishing the week celebrating Norway's Constitution Day made it an unforgettable experience. Will definitely use Regent again and recommend to others.

12 de maio de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Mr Spargo,
Thank you so much for sharing such a positive review of your trip to Norway. Your kind comments and recommendation are very much appreciated. Dear Heidi, We are delighted to know you are happy with our service and that that everything ran so smoothly. I hope that we will have the opportunity to look after your future holidays.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Uzbeckistan April/May group tour

As always, Regent's organisation, knowledge attention to detail and itinerary second to none, we've used them for decades an will continue to do so.

25 de abril de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Jonathan,
Thank you for sharing such a positive review or your recent Uzbekistan Tour with Regent. We are delighted to know you are happy with our service and that that everything ran so smoothly. Your repeat custom is very much appreciated.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Exploring Montenegro

Our week exploring Montenegro was wonderful: the scenery is stunning and the people warm and welcoming. Regent organised everything so that we could enjoy every moment.

6 de maio de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear John,
Thank you very much for travelling with Regent and for leaving your positive review. I hope that we continue to have the opportunity to look after your travel plans.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Great Holiday

Our holiday to Scandinavian capitals was excellent in every way.
Regent selected first class hotels in perfect locations close to rail stations and all main sights.
All tickets and connections worked like clockwork.
Whole experience stress free thanks to Regents arrangements and itinerary.

13 de maio de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear John,
Thank you for your positive review. We are delighted to know you are happy with our service and that that everything ran so smoothly. I hope that we will have the opportunity to look after your future holidays.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Fantastic tour of Nepal and Bhutan

Fantastic tour of Nepal and Bhutan. UK staff were very helpful and responsive. Trekking guides were excellent and the tour included many memorable highlights.

13 de abril de 2025
Avaliação não solicitada
logotipo da Regent Holidays

Resposta da Regent Holidays

Dear Andy,
I am so pleased to hear that you had such a wonderful time in Nepal and Bhutan - what a fantastic itinerary Regent put together for you! We hope to have the opportunity to look after your travel plans again in the future.
Best wishes
Gemma - Customer Resolutions

Avaliado com 4 de um total de 5 estrelas

Twelve days in Albania

Twelve days in Albania that included 4 nights in Tirana, 3 nights in Berat and 4 nights in Durres. First time in country and certainly not sorry. Both Tirana and Berat are interesting, worth exploring and rewarding. Durres, a seaside resort is in the process of development or improvement to the seashore/beach with lorries and cranes operating all day within metres of loungers but there is evidence that when complete this will be just like any other popular beach resort.
The city centre, some distance away is not unlike other commercial and business cities but with some worthwhile antiquities such as the amphitheatre. The cost of meals is unbelievably low and the people most helpful and friendly. Arrangements went perfectly with reassuring messages about upcoming transport times etc. BUT with one serious exception.
HOTEL COLOMBO, in Berat where we were told there was a spa centre and swimming pool on site for payment as and when used. These facilities were all closed and we were advised by the hotel that they are only available for guests to use between June and September and that this information has been made known to all agents; however, it was not made known to us; on the contrary, we were specifically told "there is a spa centre on site with swimming pool and saunas and Gym".

24 de abril de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Ivan,
Thank you for taking the time to share your detailed review. It sounds like a wonderful trip! Please accept our apologies for the miscommunication regarding the on-site spa & pool.
Best wishes
Gemma - Customer Resolutions

Avaliado com 4 de um total de 5 estrelas

Beautiful Iceland

Just returned from Iceland 1 week self drive. Beautiful country with lots to see and do. Particularly recommend the glacier hike and the snorkelling in the tectonic plates.
Marked down 1 star as the route plan wasn't completely logical and Reykjavik hotel could have been a better standard. That said overall Regent did a good job.

17 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First trip with this Company

Just returned home from an amazing trip to Norway. 1 night Bergen, 1 week Havila Voyages, 1 night in the Snowhotel Kirkenes and 1 night in Oslo, all arranged by Peter at Regent Holidays. All the hotels were of the highest standard and in great locations. Havila was amazing! For the amount we paid for the whole trip I think it was all really good value for money. First time using this hassle-free, no-stress company and we will definitely consider using them again.

24 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Elizabeth,
Thank you for taking the time to share such a wonderful review. I know Peter will be delighted by your comments. We appreciate your custom and for considering us again for the future - we look forward to assisting you again.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Excellent organisation

The organisation was seamless and totally stress free. I’m planning to use Regent Holidays again for my next holiday!

25 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Andrew,
We are delighted to read your review and to know that you'll continue to use Regent for your future travels. Thank you for your kind words.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Wow, simple as that..

Just arrived back from my Tromso/Svalbard experience and all I can say is wow, what an experience. The booking went like clockwork, the itinerary was excellent and well paced, the hotels were centrally located and the breakfasts were tasty.
The companies used for the activities were top notch and their guides were brilliant.
This was my first time using Regent and I would use them again and i would recommend them.

23 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Douglas,
It's a pleasure to read your review and to know that you had a fantastic trip. Thank you for your heartfelt words, which we really appreciate. We look forward to assisting you again in the future with your travel.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Well organised holiday

Well organised holiday, easy to use documentation and did what it said on the tin!

21 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Philip,
Thank you for taking the time to share your positive feedback.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

Good travel company

Professional & reliable travel company with good range of destinations. Have used before and would use again.

28 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Mark,
Thank you for sharing your positive feedback, we really appreciate it. We look forward to assisting you with a Regent holiday again.
Best wishes
Gemma - Customer Resolutions

Avaliado com 5 de um total de 5 estrelas

We just got back from an incredible…

We just got back from an incredible trip by rail across the arctic circle. We've not used Regent before and they were brilliant, and great value for money. Emma Brown (Nordic specialist) was fabulous - she listened to all our requirements and made sure the trip was well booked and seamless. We are already thinking of using Regent for our honeymoon next year! Thanks so much again

10 de março de 2025
Avaliação não solicitada
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Resposta da Regent Holidays

Dear Nicola,
Thank you so much for taking the time to share such lovely feedback. It sounds like you had a wonderful time! I'm so pleased to note that the trip Emma put together for you was so seamless. We look forward to assisting you in the future.
Best wishes
Gemma - Customer Resolutions

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