I was very disappointed with the premium oak double carpet bar I bought from Remland. I suppose I should have been wary when they wouldn't send me a sample in advance despite me asking them in person... Ver mais
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Veja o que dizem as avaliações
Absolutely delighted with our new LVT kitchen floor - first class service from start to finish. Polite and friendly tradesmen, screeding and laying on top of the existing tiles - really gives the roo... Ver mais
A empresa respondeu
i made a large order of near 1000 meters square. The factory stopped making it halfway through despite the factory's commitment but Remland lady arranged for them to put some more roles into productio... Ver mais
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We’ve just had a new carpet fitted by Remland and we couldn’t be happier. Reasonably priced, we opted for the slightly more expensive Hollywood fit and our home has quite literally been transformed.... Ver mais
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Detalhes da empresa
Escrito pela empresa
Remland Carpets & Flooring is a family run flooring retailer based in Folkestone, Kent with over 33 years of experience supplying quality flooring to homes and businesses across the UK. We offer a wide range of flooring options, including Carpets, Vinyl Flooring, LVT, Laminate, Wood, commercial flooring and so much more. Whether you are updating one room, renovating your whole home or working on a commercial project, our team is here to help you find the right flooring for your space, style and budget. At Remland, we pride ourselves on offering friendly, knowledgeable advice and excellent customer service from start to finish. Our experienced team can guide you through product choices, measurements, samples, suitability and aftercare, helping to make the process as simple and stress-free as possible. Customers can shop online through our website, visit our showrooms in Folkestone and Hythe, or speak to our team directly for advice and support. We work closely with trusted manufacturers and suppliers to provide a wide selection of designs, colours and finishes, with options to suit both domestic and commercial environments. From stylish carpets and practical vinyls to durable commercial flooring solutions, Remland Carpets & Flooring is committed to providing quality products, competitive prices and a personal service you can rely on.
Informações de contato
Unit 1-3 Park Farm Industrial Estate, CT19 5EU, Folkestone, Reino Unido
- 08002461099
- help@remland.co.uk
- www.remlandcarpets.co.uk
4,4
Excelente
105 avaliações
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Respondeu a 85% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Invoice No: 135103
I ordered a 12 pack Allura Fusion vinyl tiles at a cost of £96.02 They arrived in damaged packaging with only 5 inside. I called them and sent photo's as requested. I e-mailed again and again and was just ignored. No refund no replacement. I would not use this company.
10 de dezembro de 2019
Avaliação não solicitada
Grey Coir Matting - 50 shades of grey...
Grey Coir Matting.
Not as shown in photos:
- Not as dense and thinner overall texture
- Looks black not grey
- Has obvious stripes on it from dyeing
Each fault above was shared on live chat with customer support. The reason was given that is it's a natural product so colour, texture, pattern might change. Basically expect anything.
The rep confirmed that around 50 shades of grey can come out due to it's origin, if that's the case then why not:
- Put that in the advert?
- Take better photos rather than the 'studio catalog' ones shown. Showing the variation of this natural product so customers can make an informed choice
The answer provided - we have T&Cs and a small line in the description to cover this. What a great way to mitigate any come back. So expect any possibility when ordering this product.
I'm not eligible for a refund, which is completely fine as we had it delivered and fitted without checking it - our fault. I hope though that the company can prove this isn't deliberately vague to get more sales by at least putting up some actual photos of the product taken under normal light and perhaps showing some of these '50 shades'
6 de novembro de 2019
Avaliação não solicitada
I would recommend them
Orders some coir. Excellent quality, great price and swift delivery. Couldn’t ask for more 👍👍
15 de fevereiro de 2018
Avaliação não solicitada
Extremely Satisfied
I purchased some vinyl flooring for the bathroom, very pleased with both the quality and price, delivery arrived when expected. Overall excellent service.
26 de janeiro de 2016
Avaliação não solicitada
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