I decided to get a new radio for the kitchen and came across Ruark through Richer Sound. Unlike other retailers Richer sounds provided another 4 years warranty for free on top of the two years manufa... Ver mais
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Veja o que dizem as avaliações
Great service with knowledgeable staff (very difficult to find these days), good range, and competitive pricing. What more can you ask for. Highly recommend
A empresa respondeu
I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Ver mais
A empresa respondeu
Good reviews and advise from R.S as always The first time I have brought an LG TV 55" C5 I have another TV that is Samsung that is also very good but the LG was at a more reasonable price and featur... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contato
25 Hills Road, CB2 1NW, Cambridge, Reino Unido
- 0333 900 0053
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Good reviews and advise from R.S as…
Good reviews and advise from R.S as always
The first time I have brought an LG TV 55" C5 I have another TV that is Samsung that is also very good but the LG was at a more reasonable price and features seemed as good if not better a very good 6 year warranty helped the decision & purchase from Richer Sounds I will be back thanks-

Resposta da Richer Sounds - Cambridge
Quality customer service that is a freshing change
So many companies these days deliver mediocre/poor service and it makes a refreshing change to do business with a company that knows about the products they are selling.
Richer Sounds also makes the customer feel valued, again a bit rare these days.
Although I knew what I wanted to buy, Paul was very helpful in answering some technical queries about the product and arranged very prompt delivery.
Post sale I had one or two questions which were also dealt with immediately.
This is what customer service is all about and encourages me to go back for any future purchase. Fully recommend.

Resposta da Richer Sounds - Cambridge
Good telephone service,and fast prompt…
Good telephone service,and fast prompt delivery

Resposta da Richer Sounds - Cambridge
Enquiry for noise cancelling earplugs for concerts …
Called the Cambridge shop to enquire about noise cancelling earbuds and TJ was really helpful, listening to my requests and came up with the Nothing earplugs as an option. Went in next day and purchased some. Nice relaxed service and informative information. Very happy

Resposta da Richer Sounds - Cambridge
Fantastic customer service
Deputy store manager for cambridge (Paul I think) was really helpful, super friendly and knows his stuff. Suitably impressed and will continue to use richer sounds because of this experience.

Resposta da Richer Sounds - Cambridge
Best in the business
First class as always. Got excellent advice on the right tv's to get when i called the sales phone number and unlike most places you call none of the stupid talking to a machine nonsense.
Been using Richer Sounds since the 90s and always my first and only choice for tv or hi fi.
Use this company with confidence.

Resposta da Richer Sounds - Cambridge
Tremendous experience
Tremendous experience. It's the first time of buying something from Richer Sounds, but a brand which obviously takes customer service seriously. Tom from Cambridge was brilliant in helping me get a new UST projector and getting it for a competitive price so I will definitely be keeping them top of the list for future AV purchases.

Resposta da Richer Sounds - Cambridge
Richer Sounds Cambridge Rule !!!!
Excellent advice from Paul at Richer Sounds Cambridge !! . Everything i could ever ask was explained clearly and am now blown away by the picture on my new LG TV. Who could ask for more

Resposta da Richer Sounds - Cambridge
Excellent service
Staff were helpful and supportive - made the whole experience very simple.

Resposta da Richer Sounds - Cambridge
Excellent competent company
Excellent competent company - gave reasonable advice on headphones, good communication and overall experience. Thoroughly recommended!

Resposta da Richer Sounds - Cambridge
I have trusted Richer Sounds ever since…
I have trusted Richer Sounds ever since the owner made the lovely gift of the firm to the staff when he retired. I had several headphones in mind, but when I found Richer Sounds sold one on those on my shortlist, my decision was made.
I enjoyed viewing the range of electronics in the shop.

Resposta da Richer Sounds - Cambridge
A great knowledgeable team who were…
A great knowledgeable team who were very helpful.

Resposta da Richer Sounds - Cambridge
Brilliant after sales tech advice
I have been buying kit from them for over 20 years and just ordered up another Monitor Audio speaker package including sub woofer. The experts in their Cambridge shop are always there on the phone to help and advise, even with my old Denon 6400 avr that I have just moved to my PC they are on hand for tricky technical tips getting it working.

Resposta da Richer Sounds - Cambridge
What can l say “nothing”
What can l say “nothing” if you are reading this you are wasting your time.
Just have a good look at what’s on offer, in store, online, what ever method you have, make your mind up, look at the offers that go with it and buy.
That’s it, you can go and get stitched up somewhere else now, because that will never happen at Richer Sounds. I could say so make you would not beleave me, so just do it and sit back and enjoy your purchase.
I KNOW NOW DO IT

Resposta da Richer Sounds - Cambridge
Great experience
Great experience, very happy with product. I think they need to up sales people at the weekend

Resposta da Richer Sounds - Cambridge
Good advice
Good advice , good prices and efficient delivery , not the first or last time i will buy from this company

Resposta da Richer Sounds - Cambridge
The usual excellent service.
Your staff were v helpful and answered any Qs I had. I had problems with my computer but they got back to me by phone. The item I chose was ideal and it arrived v promptly. The usual excellent service from my audio vendor of choice for many years.

Resposta da Richer Sounds - Cambridge
Great experience end to end
Great experience end to end. Tom was polite and very helpful, explaining the delivery process and answering all our questions. We were kept informed on the day of delivery of progress and timing.

Resposta da Richer Sounds - Cambridge
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