Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Ver mais
A empresa respondeu
Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Ver mais
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I rang to check that the headphones I wanted were in stock so I could check if they were ok A very helpful member of staff arranged to get them in. When I arrived, they had been charged and softw... Ver mais
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I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, Reino Unido
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A great knowledgeable team who were very helpful.

Resposta da Richer Sounds - Cambridge
I have been buying kit from them for over 20 years and just ordered up another Monitor Audio speaker package including sub woofer. The experts in their Cambridge shop are always there on the phone to help and advise, even with my old Denon 6400 avr that I have just moved to my PC they are on hand for tricky technical tips getting it working.

Resposta da Richer Sounds - Cambridge
What can l say “nothing” if you are reading this you are wasting your time.
Just have a good look at what’s on offer, in store, online, what ever method you have, make your mind up, look at the offers that go with it and buy.
That’s it, you can go and get stitched up somewhere else now, because that will never happen at Richer Sounds. I could say so make you would not beleave me, so just do it and sit back and enjoy your purchase.
I KNOW NOW DO IT

Resposta da Richer Sounds - Cambridge
Great experience, very happy with product. I think they need to up sales people at the weekend

Resposta da Richer Sounds - Cambridge
Good advice , good prices and efficient delivery , not the first or last time i will buy from this company

Resposta da Richer Sounds - Cambridge
Your staff were v helpful and answered any Qs I had. I had problems with my computer but they got back to me by phone. The item I chose was ideal and it arrived v promptly. The usual excellent service from my audio vendor of choice for many years.

Resposta da Richer Sounds - Cambridge
Great experience end to end. Tom was polite and very helpful, explaining the delivery process and answering all our questions. We were kept informed on the day of delivery of progress and timing.

Resposta da Richer Sounds - Cambridge
It was great to try out a range of speakers before buying. I ended up buying a different set as a result which are much more suited to my listening taste. A great buying experience.

Resposta da Richer Sounds - Cambridge
I’ve been buying hi-fi equipment from Richard Sound Cambridge since my first system, and I’ve always had excellent service. Most recently, I ordered a pair of Harbeth P3 speakers from them. They kindly arranged an audition by sourcing a new P3 from Harbeth, and they also offered me a very good deal. Paul was especially helpful throughout. Based on my experience over the years, I’m very happy to recommend Richard Sound Cambridge.

Resposta da Richer Sounds - Cambridge
The staff at Richer Sounds in the Cambridge store are so helpful and always ready to help with any questions

Resposta da Richer Sounds - Cambridge
Olivia the store manager friendly helpful and honest. Good service.

Resposta da Richer Sounds - Cambridge
Helpful Staff and good location.
Olivia was very helpful and patient. Gave good advice.

Resposta da Richer Sounds - Cambridge
Couldn’t have been more helpful. Knowledgeable staff with good advice. Used several times previously and will definitely be using again next time around. Great Service Richer Sounds 👍

Resposta da Richer Sounds - Cambridge
The staff at the Cambridge branch were extremely helpful with their expert advice and product knowledge. They took a great deal of trouble to find the product which would match our needs and to arrange a demonstration so that we could be sure of this. Excellent service.

Resposta da Richer Sounds - Cambridge
I bought a pair of headphones online from Richer Sounds, having bought all of my HiFi from them over the years.
The process was straightforward and I'm pleased with the headphones.
The only oddity was that I opted for the option for them to be delivered to the store; I was expecting an email from them, and instead had one from DPD, saying they were to be delivered. It turned out they were being delivered to the store! This was unnecessarily confusing.
I then received a phone call from the store to say they were in. Picking them up was straightforward, and staff were helpful.

Resposta da Richer Sounds - Cambridge

Resposta da Richer Sounds - Cambridge
I waited 30 days before submitting this report as there was a 30 day promotion on the TV that I purchased, this was honoured with just a few relevant questions (as to be expected) from LG. The price of the TV was excellent, delivery was free (the purchase had to be in excess of a certain amount) and I was given a lot of sensible and more importantly, knowledgeable advice from the friendly staff who attended me. The 6 year guarantee is certainly a plus for them (hopefully I will not need it). The two man delivery (due to the size and weight) was arranged around my availability and was on time with text messages to keep me informed. Overall I am happy with the deal and also happy with the way I was treated from start to finish. This is not the first time I have used Richer Sounds and I am sure it will not be the last.

Resposta da Richer Sounds - Cambridge
Had a really constructive and informative chat with a member of staff in the Cambridge branch, which helped me decide on my online purchase.
Price was great, got a good deal, and delivery was spot on.
Doubt I will buy a TV from anywhere else now.

Resposta da Richer Sounds - Cambridge
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