Email the night before with 3 hour delivery slot for following day. On day of delivery SMS with two hour slot and link to track how many jobs prior to mine. 20 mins prior to deliver telephone c... Ver mais
A empresa respondeu
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Email the night before with 3 hour delivery slot for following day. On day of delivery SMS with two hour slot and link to track how many jobs prior to mine. 20 mins prior to deliver telephone c... Ver mais
A empresa respondeu
Driver phoned ahead and explained process. Very friendly and un-rushed. The store phoned the next day to check everything was okay. I had a technical query and after checking we'd done the basics... Ver mais
A empresa respondeu
Craig at the Chester store provided brilliant customer service, both pre and post sale and I would happily recommend Richer Sounds without hesitation. Trav and Mark delivered my new TV today. They wer... Ver mais
A empresa respondeu
Trav and Mark were spot on..arrived in the time slot having given us 30 mins notice....offered to take off thier shoes before coming in the house...both very polite and efficient...took pics of the de... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Trav and Mark were spot on..arrived in the time slot having given us 30 mins notice....offered to take off thier shoes before coming in the house...both very polite and efficient...took pics of the delivery location....all done in minutes!....great lads.5 star

Resposta da Richer Sounds - Distribution
Email the night before with 3 hour delivery slot for following day.
On day of delivery SMS with two hour slot and link to track how many jobs prior to mine.
20 mins prior to deliver telephone call to say they will be with me in 20 minutes.
The delivery guys were friendly, respectful of property and placed items in room where requested. PERFECT 5***** service.
Thanks, that's why I always use Richer Sounds for TV and hifi purchases.

Resposta da Richer Sounds - Distribution
Brilliant and friendly service. Delivered 98" TV to my house with care. 5 Stars.

Resposta da Richer Sounds - Distribution
Great delivery of my new product, Gareth rang to inform me he was 20 minutes away, which was a great help.
Gareth was polite and courteous of my property, taking his shoes off when entering.
My first order with Richer Sounds, great prices and a great service....thank you.

Resposta da Richer Sounds - Distribution
Excellent service, lads telephoned when they were on their way. Arrived bang on time very polite and friendly.

Resposta da Richer Sounds - Distribution
The delivery guys were super friendly and very helpful and gave me some good tips about handling tv. They were very polite when they rang to say they were close by and arrived on time.

Resposta da Richer Sounds - Distribution
Delivery team polite, and informative.
A text around 30 mins before would have earned 5 stars.
I bought my previous TV from the Prestwich branch so I went back as I wanted a 55" TV. The service was really good and the Sales Advisor, Ellis, was really helpful and knowledgeable. The delivery guys, Trav & Mark, were very obliging. I would definitely recommend buying from Richersounds.

Resposta da Richer Sounds - Distribution
Fantastic guys. Couldn't be more helpful. Arrived on time---even phoned to confirm their time of arrival. Best delivery service I've ever had. Can't fault them in any way at all. Cheers guys. Really appreciate you

Resposta da Richer Sounds - Distribution
Rob and karol lovely guys and did a great job unloading my purchase
Credit to richer sounds business

Resposta da Richer Sounds - Distribution
Craig at the Chester store provided brilliant customer service, both pre and post sale and I would happily recommend Richer Sounds without hesitation. Trav and Mark delivered my new TV today. They were very kind, pleasant and helpful and also had a great sense of humour, which is always welcome.

Resposta da Richer Sounds - Distribution
Trav and Mark were on time, they were very pleasant and understanding. They handled my product with extreme care, I would recommend them always.

Resposta da Richer Sounds - Distribution
We ordered a new Samsung Q990F Soundbar for delivery on Thursday 14.05.26 for delivery after 9am, I was awake at 8am & the Delivery company sent me a message saying they would be here for 8:15. They arrived and the 2 men were very friendly and did a great job bringing my package into the house, the main man recognised us a he delivered our Hisense tv last year. So all in all were very happy with the delivery company and Richer Sounds.

Resposta da Richer Sounds - Distribution
The whole proved was brilliant from start to finish. Staff in store were great and the delivery arrived on time. The delivery guy Karol was really nice, polite and helpful

Resposta da Richer Sounds - Distribution
Gareth and Paul were great. Made easy work of a tricky delivery. Television delivered before due date. Excellent service,
Regards

Resposta da Richer Sounds - Distribution
Gareth and Paul delivered our TV this morning and thy were very polite and friendly not open TV as yet but was happy with delivery kept me informed

Resposta da Richer Sounds - Distribution
Friendly, helpful and respectful. Called ahead to make sure everything was ok and took the time to place the delivery in the living room rather than just drop it off at the door.

Resposta da Richer Sounds - Distribution
Great service competitive prices Garth and Paul were professional friendly on time and gave us a 15 min alert
1 st time lve perchase from richer sounds and would recommend them

Resposta da Richer Sounds - Distribution
Absolutely amazing. Really nice guy who delivered my t.v. Very polite and accommodating. Richer sounds have been truly professional as always. Goods arrived ahead of expectations. Have dealt with them in the past. Fully recommend.

Resposta da Richer Sounds - Distribution
Zak and Ian delivered the order with care and humour. Very good delivery experience, wouldn’t hesitate to recommend

Resposta da Richer Sounds - Distribution
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.