Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase... Ver mais
A empresa respondeu
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase... Ver mais
A empresa respondeu
Great service on the telephone & at Hanley store Jack and Chris👍 Delivery up to 5 days... Great communication by email and phone. Delivery in less than 48hours. Able to track. Tracy rang with ETA... Ver mais
A empresa respondeu
Delivery was super quick next working day. (Mon as I ordered Friday) I received notice of the time slot within 24hrs and again the day before to confirm. The delivery was prompt and confirmed on the m... Ver mais
A empresa respondeu
Ordered Tv on line with Richer Sounds.Easy process. Believed delivery would be 5 working days but was in fact 2 working days! Follow up text message confirming purchase then another message confir... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
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A very good and speedy delivery service.
Thank you!

Resposta da Richer Sounds - Distribution
Great online communication, we knew exactly when the delivery was coming. Delivered in perfect condition.
Overall a very good experience

Resposta da Richer Sounds - Distribution
Gareth was punctual, polite, helpful and very proffesional. He is a credit to Richer sounds. Would definitely by from Richer sounds again based on the product, cost, free delivery and excellent staff.

Resposta da Richer Sounds - Distribution
Great from start to finish
Matt at Stockport store came out to my home to assist as I am disabled. No pushy sales. Matt listened to our needs and made suggestions. We settled on 3 and received a quote within 36 hrs. Placed order and delivered next day by the excellent Trav & Karol who gave a 2 hour delivery window and then a 30 min call to confirm. I wish I had arranged installation but you live and learn. It’s not difficult but very bulky

Resposta da Richer Sounds - Distribution
Really nice guys Zak & Ian
I don’t normally provide reviews but they had great communication before & during delivery & were on time & Very polite .
Thank you

Resposta da Richer Sounds - Distribution
Great communication from Warwick and Paul re arrival time for new TV.
Delivered safely and in very good time
Good experience all round

Resposta da Richer Sounds - Distribution
The salesman Harry was excellent, whilst not applying pressure to purchase, and going through the options right for us in choosing the TV.
Distribution was excellent also as was the delivery team.
A very professional company

Resposta da Richer Sounds - Distribution
Brilliant delivery service. Drivers were very helpful

Resposta da Richer Sounds - Distribution
Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase to delivery by Karol & Paul in 4 working days.Fortunately able to be at home on delivery day,as no alternative was mentioned. Otherwise very pleased from start to finish!

Resposta da Richer Sounds - Distribution
Zak & Ian were both very Friendly and Helpful delivering the product with professionalism. Great representatives of the business.

Resposta da Richer Sounds - Distribution
I couldn’t be happier. From the initial purchase made over the phone with Justin, who was extremely helpful, to the efficient and friendly delivery by Carol and Paul, the whole experience was excellent.
Having previously tried to make the same purchase through John Lewis, the difference in customer service was striking. I’ve been a loyal John Lewis customer for many years, but Richer Sounds were far more helpful, responsive and straightforward to deal with. They also offered better value and a lower overall cost.
It’s refreshing to deal with a company that genuinely seems to value its customers and makes the whole process so easy. I will definitely shop with them again.

Resposta da Richer Sounds - Distribution
Great delivery from Gareth and Mark. Great communications through the day, were bang on time, friendly and helpful.

Resposta da Richer Sounds - Distribution
Prompt delivery and kept fully informed. Friendly team who were happy to help! Highly recommended.

Resposta da Richer Sounds - Distribution
Excellent advice. Efficient & polite delivery from Gareth & Mark. Altogether brilliant. Thanks.

Resposta da Richer Sounds - Distribution
Karol and Paul were so nice and professional

Resposta da Richer Sounds - Distribution
Took a delivery of a 65”tv to my second floor flat.Karol and Paul did a superb job of getting it right to the door then inside for me.Great service and a credit to Richer Sounds.They asked if I needed any more help but I was fine.
Thanks again Lads !!

Resposta da Richer Sounds - Distribution
My son accepted the delivery and said the two that brought the TV were nice. And usually he is a bit jittery around people he doesn't know.

Resposta da Richer Sounds - Distribution
Great service on the telephone & at Hanley store Jack and Chris👍
Delivery up to 5 days... Great communication by email and phone. Delivery in less than 48hours.
Able to track. Tracy rang with ETA.
Arrived, great service, friendly, respectful ( even asked about removing her shoes before coming in) Travis & Tracey both deserve a shout out. Thank you 😊. Took photos of proof of delivery. Well organized. Not opened the packaging yet so unable to comment any further. It's literally just arrived!

Resposta da Richer Sounds - Distribution
Trav was excellent. He phoned to let us know he was on his way and was extremely pleasant, polite and helpful when delivering the item.

Resposta da Richer Sounds - Distribution
Gareth and Mark were very polite, they called ahead of time to make sure I was in. This was on top of the notifications via SMS. Delivery was on time, the guys were very prompt and courteous. They insisted on removing their shoes. Very happy with the delivery

Resposta da Richer Sounds - Distribution
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