New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Ver mais
A empresa respondeu
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Ver mais
A empresa respondeu
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A v... Ver mais
A empresa respondeu
Got a next day delivery service without paying the extra, got clear, full communication. Driver & mate were cheerful, nice professional people. Brought the TV into my house and placed it exactly where... Ver mais
A empresa respondeu
Trav and Paul were brilliant, got my 85 inch tv in the house exactly where I wanted it. Said If I ever had any issues with it to contact them and were polite and efficient, giving notice before they a... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Purchase in the shop was helpful and clearly explained without being patronising.
Delivery was on time and Gareth was a gentleman!

Resposta da Richer Sounds - Distribution
Good support as always from the Stockport team, rounded off by v professional delivery by Karol and Paul. Recommended ✅

Resposta da Richer Sounds - Distribution
They are very professional retailers from buying online till delivery everything was very helpful and organised, delivery was on time, delivery person Warrick and Rob delivered the tv inside my house even after sales the customer service team very helpful

Resposta da Richer Sounds - Distribution
Great service always in contact on time can’t ask for more

Resposta da Richer Sounds - Distribution

Resposta da Richer Sounds - Distribution
Fantastic service from Zak and Ian.
Thanks

Resposta da Richer Sounds - Distribution
Absolutely spot on. A really friendly bloke who carried the television all the way into the house. Gareth was an absolute legend.

Resposta da Richer Sounds - Distribution
We were kept informed throughout by Zak and Ian, and they duly arrived on time. They were pleasant and helpful, and we were very happy with the service.

Resposta da Richer Sounds - Distribution
Richer Sounds have provided a seamless experience from order to delivery. Great communication and especially the delivery team who were in touch before the delivery, delivered with attention to my property and care of the product. They provided a very personal experience for me as the customer. 10/10 for the whole experience.

Resposta da Richer Sounds - Distribution
Punctual, polite and professional delivery.

Resposta da Richer Sounds - Distribution
We ordered TV on line without any complications and we were delighted when a few days later it was delivered by Gareth .
Excellent service.

Resposta da Richer Sounds - Distribution
Easy to order goods on line - goods arrived before original latest delivery date (no problem with this) - delivery guys Paul and Karol pleasant courteous and helpful - will certainly recommend Richer Sounds to friends.

Resposta da Richer Sounds - Distribution
Friendly helpful drivers. Took care of the product when delivering and took their shoes off before entering the property. Would recommend

Resposta da Richer Sounds - Distribution
Had a great experience with delivery. Message received in the morning to confirm delivery window. Also received a call 20 mins before arrival which was super appreciated. Friendly staff and delivered with the utmost care. Brilliant experience A+

Resposta da Richer Sounds - Distribution
Excellent service most helpful and knowledgeable

Resposta da Richer Sounds - Distribution
Kept well informed and were very polite and knowledgeable

Resposta da Richer Sounds - Distribution
Zak and Ian delivered the TV were really helpful. Can't complain at all.

Resposta da Richer Sounds - Distribution
Ordering the new TV for the In Laws who are both in there 80`s was easy and a good deal from Richer Sounds, They have also given us a £30 credit as there was some confusion over the setting up of the TV we did not realise that you had to book this in advance
Easy to order goods on line - goods arrived before original quoted date (no problem with this) - delivery person pleasant courteous and helpful - will certainly recommend Richer Sounds to friends and colleagues

Resposta da Richer Sounds - Distribution
The delivery came in the allotted time.
The packages were in perfect condition and not dirty.
Karl and Paul rang 10 to 15 min before arrival and sent a text to allow them another 5 min due to navigation leading to a farm gate with causing them to back track a couple of miles.
This didn’t cause any problem to me.
The items were brought into the house with care and Karl was extremely polite, taking the trouble to remove his footwear to avoid marking the cream carpet.
Clearly staff who enjoy and take pride in what they do.

Resposta da Richer Sounds - Distribution
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.