Knowledgeable staff, friendly and able to listen. An easygoing experience with zero sales pressure. Flawless customer service with a return exchange on my purchase as it turned out to have a fault. An... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Knowledgeable staff, friendly and able to listen. An easygoing experience with zero sales pressure. Flawless customer service with a return exchange on my purchase as it turned out to have a fault. An... Ver mais
A empresa respondeu
Friendly, helpful staff (as ever) at my local (Edinburgh) store. RS is my first stop when looking at TV's / Hi-Fi etc as they are normally very keenly priced and offer excellent G'tee coverage.... Ver mais
A empresa respondeu
Seven year old TV needed replacing and after checking reviews, specs and looking at various contenders decided on the one. Found the TV at another retailer at a great price and emailed Richer Sounds... Ver mais
A empresa respondeu
Helpful member of staff answered my questions and gave more info to help me make decision to purchase TV. 6 year guarantee also a bonus. Told me to expect email from delivery co and that was all good... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1B Chambers Street, EH1 1HR, Edinburgh, Reino Unido
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Resposta da Richer Sounds - Edinburgh
I had a great shopping experience last week. Very friendly staff plus they had exactly what I was looking for!
While on-line shopping can at times be useful. When shopping for things that matter like hi-fi or in this case looking for a smart speaker you can’t beat the human dimension of actually interacting with someone who understands the products. I’ve shopped at Richer Sounds for hi-fi gear since the 1980s and have never been disappointed and always had good service and got great deals on what I’ve bought.

Resposta da Richer Sounds - Edinburgh
I would have prefered a demonstartion of the product I bought in the shop before I left.

Resposta da Richer Sounds - Edinburgh
First class service from Richersounds Edinburgh, speedy delivery to store for my instore pickup, this year I have bought a pair of AMAZING Fyne Audio Speakers that make my livingroom sound like a concert room, plus I bought a dedicated SONOS ARC ULTRA soundbar and SONOS ACE HEADPHONES, just for my surroundsound movie experience.

Resposta da Richer Sounds - Edinburgh
Very pleased with my purchase of an evo 150. Would like to say a big thank you to Bowie. Very nice man and very helpful.👍

Resposta da Richer Sounds - Edinburgh
Excellent service at Edinburgh store, very knowledgeable and great prices. Thanks Tom and team

Resposta da Richer Sounds - Edinburgh
I have been buying ALL my Hi-fi stuff from Richer Edinburgh since 1990. Built to last, so not much repeat business.
I needed new quality speaker cables & £50 later I got them. New member of staff (no badge yet) but very helpful.
Excellent knowledge & service.

Resposta da Richer Sounds - Edinburgh

Resposta da Richer Sounds - Edinburgh
Quick and easy process from start to finish, with good knowledge and advice from the store manager in Edinburgh, delivery service also in just a few days with good communication and pleasant and professional drivers

Resposta da Richer Sounds - Edinburgh
Byron in the Chamber Street shop helped me pick out a new turntable and speakers for my first property.
They arrived in good time and his help ensured that my new house feels like home. Spinning records has been the great joy of my first week. Thanks Byron, his help was fantastic to ensure I got the right set up and I couldn't be happier.

Resposta da Richer Sounds - Edinburgh

Resposta da Richer Sounds - Edinburgh
Staff easy to deal with, very helpful with a later issue, ordering simple, delivery excellent, ordered on Tuesday delivered early Thursday, definitely would use again

Resposta da Richer Sounds - Edinburgh
I found them helpful courteous and very knowledgeable. I unfortunately had to return my purchase and that was delt with empathy and understanding.
I would definitely shop there again and have no hesitation in recommending.
Thank you Craig for your help and understanding.

Resposta da Richer Sounds - Edinburgh
Very professional approach, the member of staff that assisted us (Mr Bowie) was very knowledgeable and guided us to a new TV which we are extremely happy with.

Resposta da Richer Sounds - Edinburgh
Sales staff very helpful and knowledgeable
First on phone then in shop.
Great value for money
Excellent communications

Resposta da Richer Sounds - Edinburgh
Making an expensive purchase you want to know you are getting the right items for your needs. I can’t fault what they suggested and more than happy with my set up.

Resposta da Richer Sounds - Edinburgh

Resposta da Richer Sounds - Edinburgh
Deliver date could have been sooner.
Delivery happened as it should have, delivered when they said it would and in good time
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