Richer Sounds - Holborn Avaliações 

1.389
•
O TrustScore é 5 de um total de 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Richer sounds is a shop I trust. Years ago I bought an Onkyo amp, surround sound speakers, bookshelf speakers and a BluRay player from you guys. And they all still work. Now, it became time to re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This company is the best electronics retailer in London. The stores may be small, but Richer Sounds gets most click-and-collect orders to you in a day, and with excellent customer service. Cannot reco... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

So this was a great buying experience. I went in with a simple brief for dual speakers and a budget Without the education and advice I would have bought Sonos, but they explained Denon to me (and its... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Was looking to buy a soundbar to replace my rather large yamaha amp, speakers ,and cables but wanted one with DTS and Dolby Atmos and great wireless rears. Eventually opted for the Samsung HW-Q990... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(1.389)

24.746 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very Good service from steven,the…

Very Good service from steven,the products have arrived as promised and very quick,

11 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Fantastic service!

Such a great experience. Daniel was so helpful and knowledgable. Helped us to find the perfect turntable, amp and speakers. Took lots of time to answer questions and give us lots so attention. Phoned afterwards and delivery was so quick. Highly recommended.

11 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service both on the…

Excellent customer service both on the phone and in store. Wouldn't hesitate to purchase from Richer Sounds again.

9 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Good experience

Great service, thanks

3 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Service and follow up were fantastic

Service and follow up were fantastic. Though I wasn’t spending big money they took care to find me the right stuff for me.

3 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Such helpful and knowledgeable staff!

Even though we were shopping with a lower budget, the care, thought and customer service we received was exemplary! Daniel could not have been more friendly and kind - he made sure that he fully understood our requirements (and budget) before making the best recommendation for us. All of the staff we saw in the store were extremely welcoming.

2 de janeiro de 2026
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Excellent personalised service

Very impressed! I was given sound advice over the best CD/ radio player for my needs. A shop model was set up for me to try my CDs instore before purchasing the player. I was even given helpful instructions on how to set up my new player at home. I could not have asked for more! I highly recommend Richer Sounds in Holborn for their excellent service.

29 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service

Absolutely brilliant service, friendly and helpful. Totally recommended.

27 de dezembro de 2025
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Always an absolute pleasure

Always an absolute pleasure. I visited Holborn store for a quick purchase after earlier reserving the item. What followed was a smooth and pleasant exchange before leaving the store happy.

The chap who served me was new to Richer Sounds but handled everything with aplomb. I have experienced this at every richer sounds I’ve been too, there is no better hifi/av shop.

Thank you

26 de julho de 2025
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Helpful and straight forward -

Helpful and straight forward -

23 de dezembro de 2025
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Really Helpful

Great insight and assistance from the shop staff on selecting the right system for us.

17 de dezembro de 2025
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

5 star as usual

5 star as usual. This time ordered a REL T5x subwoofer - all easy, good advice given (& taken). Delivery was days earlier than expected (DPD) which made a welcome change from the antics of some of the other delivery companies. Also was very impressed as received a follow up call a few days later to see if all was ok with the unit. Such a good place to deal with.

20 de dezembro de 2025
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Helpful and friendly

17 de dezembro de 2025
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 3 de um total de 5 estrelas

The staff did not come across as…

The staff did not come across as friendly. I asked for a recommendation, but the response felt unwelcoming. I made the purchase out of urgency, but I’m unlikely to return to this branch.

15 de dezembro de 2025
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your feedback although it's of course disappointing that you felt a lack of friendliness when you came to see us recently.

I will arrange for our customer service team to get in touch and find out more about the visit, so we can both put things right with you, as well as speak to the store manager about your experience so they can learn and improve urgently..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Avaliado com 5 de um total de 5 estrelas

Support your local HiFi store, don’t always buy online

Great store with wonderful staff (especially Alan!), I’m glad they’re local to me and have already been very helpful with a spare part I needed. I will be mindful to buy from them directly, instead of mindlessly going with their online store (which is separate) or any online store like Amazon or whatever.

13 de dezembro de 2025
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

The staff knew what I was talking about…

The staff knew what I was talking about and what they were talking about. This is increasingly rare on the high street.

They were also engaged and pleasant to deal with.

10 de dezembro de 2025
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great advice in-store

Visited Richer Sounds at Holborn and even though the store had limited stock in my price range, I received excellent advice from Daniel, so went ahead and made the purchase online.
The quality of advice is the reason I know I'll return to Richer Sounds.

8 de dezembro de 2025
logotipo da Richer Sounds - Holborn

Resposta da Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

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