Richer Sounds - Preston Avaliações 

2.936
•
O TrustScore é 5 de um total de 5

4,9

10 Church Street, PR1 3BQ Preston, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Prompt and friendly service and everything well explained regarding my purchase - very informative. Easy to order and quick delivery. Highly recommend Richer Sounds for the best in sound and televisio... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I love Richer Sounds. The team ara always so helpful and knowledgeable. They always seem pleased to help you with your purchase. I always choose in store collection as they are pleasure to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.936)

24.746 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Knowlegeable and helpful staff

Knowlegeable and helpful staff. Explained all options offered advice and as I needed a new stand showed me different options includi g a stand that fixed to back of tv whoch would then rest on existing tv stand.

28 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

I sent an email to the Preston shop…

I sent an email to the Preston shop asking for their best price for a SAMSUNG TV and Recorder and player.
Howie answered my email with good prices so we went into the shop to ask advice on both.
We bought the tv and saved money on the recorder and player separately.
We have always bought from RICHER SOUNDS because they are the experts. GOOD KNOWLEDGE.

28 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Very impressed by the service by all…ch

Very impressed by the service by all aspects of purchase of tv
The delivery was excellent was notified of time of delivery and Trev was very helpful answered a few questions I put to him
Top marks and am absolutely delighted with my two tv

28 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great service

Great service , excellent value for money , thankyou

23 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great service and price match

Good experience with staff from the store on the phone. We took advantage of the 2 week return policy but liked the product so kept it anyway. After the purchase I noticed that another company were offering the same tv for £200 less than Richer Sounds so sent in a request for price match which was refunded the same day with an extra £20 on top. Great service all round.

22 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Having debated for several weeks on…

Having debated for several weeks on which tv to choose, i arrived at Preston Richer sounds to be met by Howie . I found him to be very knowledgeable , helpful & courteous , He helped me make the right decision for me.
I had to ring up & spoke to Howie about a set up problem i had, he talked me through it & couldn't have been more helpful 10 out of 10 .

20 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent service and prices

Excellent service and prices. Good advice and product knowledge come as standard. I have been a faithful customer for years. No need to stray from the best.

5 de dezembro de 2025
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

What can I say ?? Perfect 👍👍

What can I say ??? Brilliant service as always. I have been buying TVs and audio items from richer sounds for a long time now and the reason I keep going back is the service is great. If you need any advice before you buy or after they are happy to help. I also recommend them to my own customers. This is the way I treat my customers and it works. I personally would like to thank Matt and the Preston shop. Nice talking and I will be back next time I need some other tech.

18 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Knowledge

The men I spoke to really knew what they were talking about, and I was given a discount on just about everything I wanted.

17 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

A quick visit to the Preston shop…

A quick visit to the Preston shop resulted in the purchase of a Marantz streaming unit. It was a good purchase with great advice. A good experience .

14 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Spending the time

Spending the time, to go through all the pro’s and cons when choosing a T.V.

14 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Fantastic service and support

Fantastic service and support. I purchase most items when I can from these.

20 de março de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great staff!

The staff were were helpful and knowledgeable and assisted me get the right product for me.

11 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Excellent personal service from…

Excellent personal service from Matthew. He took my needs (wearing hearing aids) into account to find the most suitable headphones for me, and also found me a bargain.

9 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Family atmosphere customer service

Family atmosphere customer service,
We changed our mind on the size, and swapping the TV was no problem at all

6 de abril de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

I had no idea if a widget existed that…

I had no idea if a widget existed that could do the thing I wanted to. Online search suggested possibly and that a local company (Richer Sounds Preston) might have the kit. Checked the website and emailed the store with my non-techy langauge request. They got straight back to me with helpful info. When I finally ordered the kit and went to the store, again very helpful assistance despite me not being a classic AV techy.

28 de março de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

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