Richer Sounds - Preston Avaliações 

2.837
O TrustScore é 5 de um total de 5

4,9

10 Church Street, PR1 3BQ Preston, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements. I strongly recommend (& commend) the 'after sales' support...sorted... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Called into my local store for advice. Chatted with the manager who very politely suggested that he didn’t want me to buy anything WITHOUT a bit more information re my current A/V setup. Once at hom... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From my initial contact with Richer Sounds to their very quick response from James, at the Preston branch, leading to the purchase and subsequent delivery of the Samsung Sound Bar was flawless. An exc... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.837)

23.408 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Everything easily done

Everything easily done, ordering and collection and paying. I did my order on the phone and was helpfully guided right through to placing the order.

12 de fevereiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great Service

It's been a while since I went to the Preston Richer Sounds store, glad I did. The service I received from James was fantastic, got an amazing deal on a TV and Soundbar. Sometimes you just need that face to face contact speaking with the people that know so much about TV and Audio. A big Thankyou.

30 de janeiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent service

I was thinking of making the jump to an OLED TV and have typically bought my big AV purchases through Richer Sounds. Visited the Preston store for a demo, asked questions and got helpful advice. Very happy with purchase (LG 55” C model) and free soundbar and delivery thrown in.

26 de fevereiro de 2025
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

I have been recently to both your…

I have been recently to both your Oxford and Preston branches and in both cases the staff were top quality. Well done!

9 de fevereiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great Warranty

Easy to order. Good price and excellent warranty.

8 de fevereiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Helpful staff, steered me in the right direction. Very happy with my purchase.

7 de fevereiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Brilliant service from RS Preston

Brilliant service from the gents at Richer Sounds Preston. Jeff and Howie went above and beyond to help me spec out my cinema room and then install the screen. Howie even did this on the first day of his holiday to help complete the install. 98” TV on the wall and one happy customer. Always use RS for my AV needs and always will due to the quality of the customer service.

7 de fevereiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Quality television

Quality television and quality picture
Arrived on time and good service

4 de fevereiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

The guy in the shop had a proper…

The guy in the shop had a proper understanding of the TVs on offer unlike some of the larger retailers. Got 6 year warranty and had some problems setting the TV up (couldn’t get player or ITVX) so rang the Preston branch for help. I was guided through r the steps I needed to take to sort the problem. Very patient and courteous. I would recommend Richer Sounds to be anyone and will go back there for future purchases.

3 de fevereiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Great,helpful and pleasant staff

Great,helpful and pleasant staff. Guided me thoroughly to what items i required and to what would be ideal for me.
Well recommended

10 de janeiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

LG OLED55G56LS TV

LG OLED55G56LS TV.
Samsung HW-Q990F Soundbar
Panasonic DP-UB820 Blue ray player

Howie the store manager came & set everything up, great service & advice, made sure we had everything set up before he left.
Brilliant TV, Soundbar much better than the tv speakers yet to test the Dolby Atmos out on the Blue ray player. Overall very pleased with purchase & service from Richer Sounds.
Have bought from them in the past & always been very pleased. Highly recommended.

2 de fevereiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Spoke with Howie about the qualities of…

Spoke with Howie about the qualities of the LG OLED56C56LB TV I was thinking of purchasing and returned three days later to do so. A 6 year warranty was included. Delivery was the next day, free of charge and arrived when stated. Excellent service throughout.

2 de fevereiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Fantastic customer service.
Bought a projector a year ago from them. Developed a fault. Took it in for repair. Manufacturer was taking too long to resolve it so Richer Sounds (Preston) replaced with a brand new one. Bought a few things from these guys. Always a great service.

29 de janeiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Helpful, knowledgable and friendly

Helpful, knowledgeable and friendly staff. Matt offered to give a demonstration of the equipment I was looking for on a date of my choosing. I did that and subsequently bought the item and am very happy with my purchase. Very accommodating with arranging a weekend delivery and follow up support if I had any issues with set up. Also a six year warrantee gives reassurance.

28 de janeiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

I would never go anywhere but Richer…

I would never go anywhere but Richer Sounds for a TV or sound system. The staff are just brilliant. Both knowledge and friendly and the service at point of sale and afterwards is second to none. Thanks team Preston as always

31 de janeiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great Preston store, as always.

I knew what I wanted before I walked in. Ordered item to be delivered to the store. When I went to collect, extremely friendly, informing me if I had any issues with setup to give them a call. I didn’t ask for help but was offered it, that’s top tier customer service right there.

30 de janeiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Sold me a TV

Sold me a TV. Helpful and seemed knowledgeable.

30 de janeiro de 2026
logotipo da Richer Sounds - Preston

Resposta da Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais