Richer Sounds - Solihul Avaliações 

1.688
O TrustScore é 5 de um total de 5

4,9

9 Station Road, B91 3TG Solihull, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.688)

24.620 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great communication and advice

Great communication and advice, friendly knowledgeable staff who are happy to help. Great shopping experience.

19 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent advice and Service

I had excellent advice both by email and instore in Solihul from the manager. I had forgotten my wallet on the day I visited so ordered online and got my kit exactly when I asked for it.

20 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Top shop great staff members…

Extremely friendly and knowledgeable team members welcoming and can’t do enough for every customer that enters the shop.

17 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Richer Sounds manager Martin

Richer Sounds manager Martin, took the time to direct me (from 5 mins away) to the loading area at the front of the shop, where I was able to collect my order seamlessly. All staff were friendly and helpful during my visit.
Well done Richer Sounds Solihull.

16 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Good communication throughout order…

Good communication throughout order process, product ready for collection at stated time, subsequent refund process handled politely and efficiently.

17 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Not available from my local store

Not available from my local store. National sales found the product in Solihul. Prompt delivery

10 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thank you for your wonderful feedback

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent service, great knowledge by the staff. Treated like a valued customer. Special thanks to Stuart

12 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

5 stars

Great communication,from the order process to delivery. I have used this company for several years and never had a problem.

11 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great store

This is a lovely store and very welcoming. We were looking at turntables, specifically the Audio Technia 120 and it's so much better to physically see it rather than just online. The staff were very knowledgeable, gave us good feedback and didn't push higher priced units. We chose recommended speakers with a built in amp and are very pleased with our purchases.
The only thing worth mentioning is that the store is located in a bus and pedestrian zone. If you are unaware of the area and drive through this zone to the other end, we found out later from the store staff that we may get a ticket. To pick up items from store, they recommended doing a 'u' turn from a nearby loading bay to avoid any issues.
Perhaps this could be highlighted on the website for the Solihull store so customers are aware.
It's been just over a week since our visit and no ticket yet, so we're keeping everything crossed 🤞😆

9 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great advice on which products to buy…

Great advice on which products to buy and why. Yes it cost more but I didn’t end up making an expensive mistake by buying something unsuitable.

10 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Great service.

I arrived at the store around 10:30 only to find that it didn't open until 12:00.
I could see people inside. Called them to say I was outside and wanting to collect an order. They opened up, dealt with my order and I left a very happy customer. Great customer service.

6 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Great service and advice.

Very helpful and great prices. The delivery was quick and well packaged.

25 de novembro de 2025
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great Price, Great Delivery, helpful customer service

Richer Sounds offered the best price through their price promise. What was very good was that they revisited the price when I found a further reduction that matched their first offer.

Delivery was excellent through BJS arriving three days after I ordered the item.

4 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Purchased a new TV from the Solihull…

Purchased a new TV from the Solihull branch Sam was very good sorted out everything for me the staff are knowledgeable friendly and very customer focused the prices are also very competitive the delivery was also good a lot of care taken on top of that you get an extra year's warranty on your product which makes the whole experience first class would highly recommend

3 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Excellent service again...

Very happy with my visit to Richer Sounds Solihull and very happy with my purchase. Great staff, very helpful and great advice, got exactly what I wanted at Richer Sound's usual good prices. Highly recommended, my go-to hifi supplier and shop.

29 de janeiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Avaliado com 5 de um total de 5 estrelas

Excellent technical advice and service

Excellent technical advice and service. We have recommended Richer Sounds to friends based on this positive experience

2 de fevereiro de 2026
logotipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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