Richer Sounds - Southampton Avaliações 

2.651
O TrustScore é 5 de um total de 5

4,9

77 London Road, SO15 2AA Southampton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.651)

24.524 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Have various items in last few years…

Have bought various items in last few years and always great service.
Just bought a denon cd player and had help from james over phone to set up to amp.

14 de abril de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Staff were very helpful particularly…

Staff were very helpful particularly Ben who was my main point of contact when purchasing some new Dali speakers.

11 de abril de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

R S is always my one stop shop for my…

R S is always my one stop shop for my tv and Hi-fi purchases and always will be. Their prices and warranty deals just can’t be matched by anyone else and the customer service is second to none. Such a pleasure to deal with a top company as Richer Sounds. Many thanks.
Steve M, Southampton

11 de abril de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Quality service

It’s always a pleasure to deal with the staff at Richer Sounds in Southampton. They all great to deal with and such a wealth of technical knowledge. Thanks for your help today Ben.

17 de março de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

I was given two gift vouchers for a…

I was given two gift vouchers for a birthday present. I wasn't able to use them online but phoned up my local store(Southampton) and they (Ben if I remember correctly)sorted if for me straight away on the phone. I have used Richer Sounds many times over the years and their customer service is second to none. I would have no hesitation in recommending them to anyone who cares to listen.

8 de abril de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Such an easy process

Such an easy process! Order online or over the phone and get next day delivery to the store or to your home.
All involved are helpful, knowlegeable and so polite.
Exceptional customer service, always at Richer Sounds.

31 de março de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Avaliado com 5 de um total de 5 estrelas

Shop Local, it's always worth it.

Visited the store to check on actual definitive dimensions of an item - foot location underneath! Didn't have the right stock, but James willingly engaged in sorting out the actual unsuitability of the item. Would have stayed longer but was also playing beat-the-traffic-warden. Phoned the store the next day to order the right item but got bounced to Brighton store, becasue they were physically closed, where Rosie took my order and got it delivered to the Southampton store for me to pick up the next business day. Picked up my item after a confirmation call to say it had arrived. Fabulous.

7 de abril de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Always a good service from staff that…

Always a good service from staff that know what they’re talking about. Great quality products. I Would always recommend Richer Sounds in Southampton

6 de abril de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great service from Tom

Great service from Tom, helped me choose cables and carried a box to
my car for me.

6 de abril de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Great staff

Rob and his staff are a credit to Richer Sounds that’s why over the years I have bought many items from the Southampton branch and continue to do so. They have a great deal of experience and knowledge and nothing ever seems too much trouble. I always feel I can pick up the phone and speak to a member of staff if I need help.

6 de abril de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

We were updating our TV

We were updating our TV, I was unsure as to which TV to purchase. I spoke with Rob who was extremely helpful and helped me decide the correct tv for us . It is perfect for our lounge, great picture and great sound.
service was first class. I would highly recommend Richer Sounds to my friends. Thank You.

21 de março de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

The Warranty is worth the paper it's written on!!

I bought my television from a different Richer sounds shop in London (my second TV from the company) but after verifying my details Ben did not hesitate to help me with replacing a faulty remote on the generous warranty offered with my TV. No fuss, no bother, on its way to me within 24 hours. I have always had good service with Richer Sounds, thank you Ben!

7 de abril de 2026
Avaliação não solicitada
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Top service

We always shop at Richer Sounds because their Product knowledge and experience in all audio and visual products is excellent and we always get the right product for us.
Customer service is 5 stars and brilliant warranty on all items.
Ben and Tom sorted our purchase very efficiently 5 stars

31 de março de 2026
logotipo da Richer Sounds - Southampton

Resposta da Richer Sounds - Southampton

Thank you for your 5 star review, it’s lovely to read your comments.

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