Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... Ver mais
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Been buying TV`s and sound equipment from Richer Sounds in Southampton for over 25 years now - never go anywhere else. Always great service, prices and above all product knowledge on each of the prod... Ver mais
A empresa respondeu
Being able to speak with the staff is always a delight, knowing their deep insight and advice on what to get/what not to get. I remember Rob showed me one of the rooms that had some high end streamer... Ver mais
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I reserved a Denon tuner/cd player, M41-DAB, which was listed as a clearance item. The response from the Southampton store was quick and I was phoned the next morning and told about the condition of t... Ver mais
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Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, Reino Unido
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Excellent experience- good store and great staff thank you

Resposta da Richer Sounds - Southampton
As always fantastic experience all round. Best price and best service.

Resposta da Richer Sounds - Southampton
Have bought various items in last few years and always great service.
Just bought a denon cd player and had help from james over phone to set up to amp.

Resposta da Richer Sounds - Southampton
Staff were very helpful particularly Ben who was my main point of contact when purchasing some new Dali speakers.

Resposta da Richer Sounds - Southampton
R S is always my one stop shop for my tv and Hi-fi purchases and always will be. Their prices and warranty deals just can’t be matched by anyone else and the customer service is second to none. Such a pleasure to deal with a top company as Richer Sounds. Many thanks.
Steve M, Southampton

Resposta da Richer Sounds - Southampton
It’s always a pleasure to deal with the staff at Richer Sounds in Southampton. They all great to deal with and such a wealth of technical knowledge. Thanks for your help today Ben.

Resposta da Richer Sounds - Southampton
Felt welcome and not jumped on
Good knowledge of the product

Resposta da Richer Sounds - Southampton
Outstanding service and advice from Tom, purchase and delivery couldn’t have been smoother - thank you

Resposta da Richer Sounds - Southampton
I was given two gift vouchers for a birthday present. I wasn't able to use them online but phoned up my local store(Southampton) and they (Ben if I remember correctly)sorted if for me straight away on the phone. I have used Richer Sounds many times over the years and their customer service is second to none. I would have no hesitation in recommending them to anyone who cares to listen.

Resposta da Richer Sounds - Southampton
Such an easy process! Order online or over the phone and get next day delivery to the store or to your home.
All involved are helpful, knowlegeable and so polite.
Exceptional customer service, always at Richer Sounds.

Resposta da Richer Sounds - Southampton
Visited the store to check on actual definitive dimensions of an item - foot location underneath! Didn't have the right stock, but James willingly engaged in sorting out the actual unsuitability of the item. Would have stayed longer but was also playing beat-the-traffic-warden. Phoned the store the next day to order the right item but got bounced to Brighton store, becasue they were physically closed, where Rosie took my order and got it delivered to the Southampton store for me to pick up the next business day. Picked up my item after a confirmation call to say it had arrived. Fabulous.

Resposta da Richer Sounds - Southampton
Always a good service from staff that know what they’re talking about. Great quality products. I Would always recommend Richer Sounds in Southampton

Resposta da Richer Sounds - Southampton
Great service from Tom, helped me choose cables and carried a box to
my car for me.

Resposta da Richer Sounds - Southampton
Good service knowledgeable staff delivered next day

Resposta da Richer Sounds - Southampton
Rob and his staff are a credit to Richer Sounds that’s why over the years I have bought many items from the Southampton branch and continue to do so. They have a great deal of experience and knowledge and nothing ever seems too much trouble. I always feel I can pick up the phone and speak to a member of staff if I need help.

Resposta da Richer Sounds - Southampton
We were updating our TV, I was unsure as to which TV to purchase. I spoke with Rob who was extremely helpful and helped me decide the correct tv for us . It is perfect for our lounge, great picture and great sound.
service was first class. I would highly recommend Richer Sounds to my friends. Thank You.

Resposta da Richer Sounds - Southampton
Genuine interest and expert advice from friendly staff.

Resposta da Richer Sounds - Southampton
Sending Blessings to Rob and the team at Soton/ Richer sounds.
As always/ top notch.
Nice.

Resposta da Richer Sounds - Southampton
I bought my television from a different Richer sounds shop in London (my second TV from the company) but after verifying my details Ben did not hesitate to help me with replacing a faulty remote on the generous warranty offered with my TV. No fuss, no bother, on its way to me within 24 hours. I have always had good service with Richer Sounds, thank you Ben!

Resposta da Richer Sounds - Southampton
We always shop at Richer Sounds because their Product knowledge and experience in all audio and visual products is excellent and we always get the right product for us.
Customer service is 5 stars and brilliant warranty on all items.
Ben and Tom sorted our purchase very efficiently 5 stars

Resposta da Richer Sounds - Southampton
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