Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... Ver mais
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Been shopping with richer sounds since the late 80’s, always experiencing excellent customer service. My streamer developed a fault after 5 years service which could not be fixed. The steamer w... Ver mais
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I’ve been a HiFi enthusiast since the seventies and own a pretty top end system. When my CD player began to fail the tech service dept at Naim pointed me towards a CD transporter which they told m... Ver mais
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I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much e... Ver mais
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Just wanted to say Daniel at Richer Sounds, Southgate brunch was very helpful when I bought Denon avc x 4800 receiver and speaker package. Gave me a great deal and arranged delivery. I am also very ha... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
157-159 High Street, N14 6BP, London, Reino Unido
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Helpful advice and good product. I’d like to give a shout-out for Dan in Southgate who served me even tho the shop wasn’t yet open. A very kind gesture.

Resposta da Richer Sounds - Southgate
I had a fantastic experience at Richer Sounds Southgate thanks to Daniel. I recently purchased the Cambridge Audio CXN100 and the service was excellent from start to finish.
Daniel was incredibly knowledgeable, patient, and genuinely passionate about audio. He took the time to explain the features of the CXN100 clearly, answered all my questions, and made sure I understood how to get the best out of it with my system. It never felt like a sales pitch—just honest, expert advice.
What really stood out was how friendly and helpful he was throughout the whole process. It made the purchase feel enjoyable and reassuring, especially when investing in quality hi-fi equipment.
The CXN100 is fantastic and I’m really pleased with it, but the level of customer service from Daniel made the experience even better. Richer Sounds Southgate is lucky to have him. Highly recommended!
If you'd like, I can also write a shorter version perfect for Google Reviews (which usually gets more visibility).

Resposta da Richer Sounds - Southgate
Excellent customer service. Called to let me know my earphones had arrived and were very pleasant whwn I went to pick them up.

Resposta da Richer Sounds - Southgate
First class customer service! Price matched the TV and arranged free delivery. I specially like to thank the store manager of Southgate Ali, for being a gentleman and honouring the price match by offering a free soundbar.
I highly recommend this store.

Resposta da Richer Sounds - Southgate
Excellent service and knowledge on my purchase, and efficiency on the refund as a result of damaged TV on delivery (not Richer Sound's fault).

Resposta da Richer Sounds - Southgate
Following my call to Telesales trying to source a specific LG television, the person handling the call (the store manager at Southgate) could see just one branch seemed to have the tv in stock. He explained he would have to phone them to confirm they indeed had the tv and phoned me back later to confirm they would be able to ship to me. That was great as I had drawn a blank on all UK big name shops, none had that particular tv in stock. I appreciate the time taken by Ali to satisfy my order, which was low value.

Resposta da Richer Sounds - Southgate
Richer Sounds Southgate Store
Mak was extremely helpful and went the extra mile for us, finding us a deal that matched what we were looking for.
All the staff were comfortable to be around, very knowledgeable and just pleasant to talk to.
They even threw in some goodies for us which was amazing.
10/10

Resposta da Richer Sounds - Southgate
Helpful and knowledgeable staff plus money off the product chosen. Choice of products very good and comparable to larger stores.

Resposta da Richer Sounds - Southgate
Very helpful staff! Demonstated several speakers for me to compare.

Resposta da Richer Sounds - Southgate
Dan was very knowledgeable and helpful in my choice of TV for existing g leads and figments.

Resposta da Richer Sounds - Southgate
Great attentive staff , very patient and helpful, thankyou ✊

Resposta da Richer Sounds - Southgate
Excellent support and guidance regarding our hi-fi requirements by the Store Manager.
Speedy delivery follow up ahead of initial expectation.

Resposta da Richer Sounds - Southgate
From the moment I called the store, the guy who answered, I think his name was Matt, couldn't have been any more helpful. In this day of unhelpful online purchasing, this was a breath of fresh air!
Great advice and service!
I'll definitely be using Richer Sounds for any of my tech purchases in future.
Keep up the good work!

Resposta da Richer Sounds - Southgate
Ordered a Hisense 55 inch Smart TV. Got it delivered the next day. Best Price with 6 year warranty. All staff from the sales to delivery very courteous and helpful all along the process.

Resposta da Richer Sounds - Southgate
After deciding to head to richer sounds in Southgate. My wife and I received fantastic service from Mak. He listened to our wants and budget. Selected the perfect TV. Unboxed and checked the tv was fully working before we left the shop. And I forget to mention he stayed almost an hour after closing. What dedication. If only I could find staff for my business with his dedication.

Resposta da Richer Sounds - Southgate
I spoke with Mak at the Southgate branch. He was helpful, direct and provided me with all the information and advice I needed, so the next day I called back and purchased our 55" TCL P7K-UK QLED TV for less than I imagined I'd need to pay for such a great TV.

Resposta da Richer Sounds - Southgate
What can I say! Richer Sounds - what an excellent company in all ways. They have vast selection, competative prices, knowledgable, approachable and friendly staff and nothing is too much for them. They are always our go to store. Bought a TV and Soundbar this time. Thank you Richer Sounds.

Resposta da Richer Sounds - Southgate
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