Richer Sounds - Websales Avaliações 

21.093
O TrustScore é 5 de um total de 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had never heard of you until my son in law recommended. We wanted a small TV for a spare room but were overwhelmed with choice. I really liked the layout of your website and the questionnaire to hel... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went looking for a turntable to see what was available within my price range. Received excellent advice from some really friendly knowledgeable staff. Came away extremely satisfied with my new turntab... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

When my Denon cd player decided to bite the dust following seven years loyal service, I turned back to Richer sounds and replaced it with a current version but with upgraded speakers. Far better deal... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a Cambridge MXN10 on a Sunday, I had an email to say it was awaiting my collection on Monday! I perhaps expected Tuesday, but this was exceptional service. The MXN10 is a really great bar... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Hi-fi
  2. Loja de Eletrônicos
  3. Loja de Televisão

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

21 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(21.093)

24.752 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I ordered a Cambridge MXN10 on a…

I ordered a Cambridge MXN10 on a Sunday, I had an email to say it was awaiting my collection on Monday! I perhaps expected Tuesday, but this was exceptional service.

The MXN10 is a really great bargain....I already have a Quad streamer, but it uses Playfi app - the Streammagic app is superior in every way, and has Qobuz Connect and, important for me, internet radio, and it all works like a dream.......happy customer!

19 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Item dispatched immediately

Item dispatched immediately. Excellent service.

19 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Went looking for a turntable to see…

Went looking for a turntable to see what was available within my price range. Received excellent advice from some really friendly knowledgeable staff. Came away extremely satisfied with my new turntable and can now listen to all my old vinyl. Great staff would fully recommend.

16 de fevereiro de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Really pleased to have found you

I had never heard of you until my son in law recommended. We wanted a small TV for a spare room but were overwhelmed with choice. I really liked the layout of your website and the questionnaire to help us decide which model was best for us (eg we dont watch sport). Very competitive prices and free delivery within a couple of days.

15 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

Great service and price

Great service and price. I ordered the Bowers & Wilkins M-1 speaker (Black) x 5 for my PC to upgrade my 25+ year old set-up (Creative Inspire 5.1). I had been searching for about a year trying to find 5.1 channel speakers specifically for PC and couldn't find anything that provided the sound quality I was looking for, as I use my PC for many things other than gaming, i.e. music production, watching movies, listening to music etc. I decided to look on Richer Sounds and found the perfect bookshelf speaker for the space I have. I done a little browse to compare prices with other retailers and found Richer Sounds to be the best and decided to place my order. The service from Richer Sounds was prompt, I placed my order on the Thursday evening (16 July) and received my order on Monday (20 July). The 6 year guarantee at no extra cost is a bonus which you don't find anywhere else. The overall quality and build of the speaker is excellent, and the sound quality and clarity of the B&W M-1's is amazing compared to my 25+ year old speakers. Great work guys, and thank you! 5 Stars well deserved!

17 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

Turntable purchase

Ordered online and had an issue with PayPal but the team at Richer Sounds checked and reassured me and the item was delivered quickly. I’m currently enjoying streaming my vinyl through my wireless sound system and it sounds great!

17 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Avaliado com 5 de um total de 5 estrelas

I had a problem with the delivery

I had a problem with the delivery, DPD delivered to the wrong address which was in the same cul-de-sac as mine. Fortunately, my neighbour spotted what had happened and brought the parcel to me. I contacted Richer Sounds and dealt with Kieran, he was great, he raised a complain with DPD, I furnished him with a photo of my property and told him that DPD failed to inform me that my parcel had been delivered. If my neighbour hadn't spotted the error, my £400 amplifier may well have been lost. By-the-way, the amplifier was great value for money, and Richer Sounds are always my first choice of hi-fi retailer.

18 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Will definitely use Richer Sounds again 5/5

17 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

My experience

The purchasing experience was very professional and any help that I needed was always forthcoming

16 de julho de 2026
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Resposta da Richer Sounds - Websales

Thank you for your 5 star review!

Avaliado com 4 de um total de 5 estrelas

As always Richer support is second to…

As always Richer support is second to none . Delivery company messaged and turned up when they said they would. Only issue I had was I took advantage of a pretty decent discount and ordered the LG G6 TV , no mention of it being a pre order . Took over a month to arrive despite taking my money first , that annoyed me considering John Lewis having them in stock and Richer hadn't. I'd still deal with Richer regardless.

17 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. My turntable arrived quickly and was well packaged. It was also super easy to pop it together by watching the installation video on the Richer Sounds website. Would not hesitate to order from them again.

8 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Avaliado com 5 de um total de 5 estrelas

Great order and delivery

Needed to order a new TV so went with Richer Sounds and so pleased that I did. It arrived less than 24 hours after I ordered, the delivery guys were fantastic and really helpful.
Highly recommended and great to order from a company with personal customer service and pay tax in the UK.

7 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thank you for your 5 star review!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, great products and great prices.

6 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Avaliado com 5 de um total de 5 estrelas

On Line Purchase

I ordered a CD player from the website on Friday morning and it was delivered the following day in the afternoon. Great service.

17 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Avaliado com 5 de um total de 5 estrelas

Great Service

Ordered Friday afternoon and received next day at a price unmatched on line. Great experience.

17 de julho de 2026
logotipo da Richer Sounds - Websales

Resposta da Richer Sounds - Websales

Thank you for your wonderful feedback

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