Richer Sounds - Websales Avaliações 

Oh dear Julian. Can you tell me what went wrong rather than the other way round?

As a customer for over 30 years I was used to good experience. However I bought a new Audio Technica turntable and after having spent an hour unpacking and assembling it it turned out the the motorised drive made a loud whining sound. I sent it back and received another next day. Hats off to you for this quick service. But I had to repackage the original which was no easy task. So when the new one arrived and after all the rigmarole of above I turned it on. I didn't press any buttons just plugged it in and flicked the switch. The turntable started and would not stop. I pressed everything I could to no avail. It seems that the controls on the deck were overridden by a fault. So off it went back to Richer Sounds for a refund. After another problematic repackaging exercise. The question is was this a bad batch or was it a batch of B Stock/Seconds? Thats the concerning thing.

Website accurate, best price around, delivered on time. Everything as expected. I would use Richer sounds again.

When my Denon cd player decided to bite the dust following seven years loyal service, I turned back to Richer sounds and replaced it with a current version but with upgraded speakers. Far better deal than I had expected and a little bit of discount added to the great value. Sounds great and the player is perfect and hopefully will serve me a little longer than the previous one.

Excellent headphones. Arrived the following day. First class service all the way. Thank you.

Top notch tech experts and fantastic after sales support no complaints here

Fast friendly and fair.
Even phoned me up and made sure I was happy lol
Personal touch goes a long way.
Thanks

Secure website and easy to use.
Competitive prices for quality products. Long trusted company with a strong reputation and buisness ethos.
Delivery quicker than quoted.

Excellent service from Richer Sounds! Great communication throughout, friendly and helpful staff, and everything went smoothly. Very happy with my purchase and would definitely recommend. Thank you!

Fair price & v good service

Great service and quick delivery as always from Richer sounds
The item was faulty on arrival ( not their fault) and they arranged a replacement the very next day with no fuss at all

A seamless service offering a wide choice and value.

Simple ordering process, quick, next day delivery 5 stars!

Good quick del

Good communication, customer services team were very responsive.
Cheers

Easy to order, good description of tv, happy with the price and delivery. Quite easy to set up even for a couple with limited tech ability. We have purchased from you before and will be happy to do so again

the Denon CD Player is fabulous ....... the customer help was very good .... after problems with my order being processed were solved with the help of your man on the phone .... thanks very much , ivan

Very good website, correlates with independent reviews. Ordering straightforward, delivery on time. Product as advertised and works perfectly- great sound

I made a mistake with my order and although it was quite complicated sorting it out I was impressed with the way all the staff I spoke to were so willing to help. It was certainly a much better experience than I felt I deserved! A special mention to Jeff in Telesales who sorted the perfectly-executed swap and to the tolerant staff at Oxford.

A quick prompt service… have used this company twice this year… very happy with the service