RingCentral UK Avaliações 

681
•
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Fuming. Set up all good, then a business verification 3 days later. shuts the line down. noone calls, noone emails. Just dead lines. The only way to communicate is a number with a stupid AI receptio... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The verification process can be better when there is an issue. Sending a generic email does not say why the initial documents were not accurate. It will be helpful if someone can take the time to actu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

RingCentral Really Good We have been using RingCentral for a couple years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost effective. Interrogatio... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I need a specific requirement for two companies and a switchboard. Ring central were not the cheapest quote but their member of staff Fayo really gave me confidence in what they did and they even got... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de telefone e internet

Escrito pela empresa

All inclusive: voice, conferencing, HD video meetings, collaboration, contact centre & more! RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. We offer our customers a true enterprise grade solution, regardless of their size. With over 350,000 customers on our platform, we service customers of all sizes and industries globally.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

681 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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3,1

Todas as avaliações

(681)

27 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Positive ecperience

Switched from another provider to RingCentral and so far have had a really good experience. Customer service team on hand to respond to help required.

10 de novembro de 2023
Avaliação não solicitada
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Resposta da RingCentral UK

Yasser, this is great news! And we appreciate you taking the time to share your experience with us. We're here to help!

Avaliado com 5 de um total de 5 estrelas

I can't remember the last time I logged on, it just sorts itself.

I started using Ringcentral in 2010. From the start I had support on setting up the system and how to make the most of multiple numbers for my business.
It was easy then to be able to follow on and manage the system myself knowing there's someone to speak to if there's an issue.
So far there's been no need to contact anyone with issues and I only went on the system to set it up initially, after that I can't remember the last time I logged on, it just sorts itself.

17 de novembro de 2023
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Jayne, Wow! This is quite a testament! Thanks for sharing your use of the product - our hope is always that it's just that easy!
While we may not hear from you, we're always here to support you. Please reach out if we can.

Avaliado com 5 de um total de 5 estrelas

We’ve been using ring central for two…

We’ve been using ring central for two companies for over six years and find them to be cost effective and very flexible for set up purposes especially with internationally based personnel.

17 de novembro de 2023
Avaliação não solicitada
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Resposta da RingCentral UK

David, This is so lovely to hear! With your use case of two companies on RingCentral, it's certain you have an understanding of the product. That you find it cost-effective and flexible is music to our ears.
Please stay in touch to keep us updated on how it's going.
We're grateful for your patronage!

Avaliado com 5 de um total de 5 estrelas

Since starting a tech company with my…

Since starting a tech company with my son we have found using the app very useful as we can be out and about but still answering customers queries. I would definatley recommend the services of Ringcentral UK to anyone starting a tech company.

17 de novembro de 2023
Avaliação não solicitada
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Resposta da RingCentral UK

How exciting to hear that RingCentral has been with you on your company journey! We're so glad to know it's keeping you connected.
Your recommendation is an honor and we hope you'll stay in touch should you need us.

Avaliado com 5 de um total de 5 estrelas

Very easy and straightforward to use

Very easy and straightforward to use. We basically set it up and since then have been letting it do its thing. Very reliable.

17 de novembro de 2023
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Plug and play! We love hearing customer stories about getting everything set up and then smooth sailing!
Reliability is a core value for us to make sure our customers can move forward.
Thanks for taking the time, Ben! Stay in touch!

Avaliado com 5 de um total de 5 estrelas

Reliable service

I have never encountered a problem with RingCentral, their service or staff. Whenever I've needed advice on anything they have been quick in helping me and very professional. I would thoroughly recommend them.

17 de novembro de 2023
Avaliação não solicitada
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Resposta da RingCentral UK

Debbie, Your recommendation is an honor. So pleased to hear that your experience has been good. We'll continue to support you and hope you'll stay in touch!

Avaliado com 5 de um total de 5 estrelas

Easy to use

I use RingCentral every day. It's easy to use and directs our customers in the right direction for their query. The voicemail area makes it easy to handle the missed calls.

We had a few crackling issues, it was reported and dealt with.

All in all, I think it works really well for what we use it. I would recommend.

17 de novembro de 2023
Avaliação não solicitada
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Resposta da RingCentral UK

Lawrie, So good to hear from you.
We're glad to hear that the product is making your life easier and that the issues you experienced were promptly dealt with.
We are grateful for your recommendation and hope you'll stay in touch to keep us updated!

Avaliado com 5 de um total de 5 estrelas

System works very efficiently

System works very efficiently! Happy to be a Ring Central Customer.

17 de novembro de 2023
Avaliação não solicitada
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Resposta da RingCentral UK

We are happy to have you! Thanks so much for taking the time to share your experience! We hope you'll keep us posted on how things are going - please reach out if we can be of assistance.

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, low cost platform. Lots of additional features including video calls, call recordings and internal chat. Very happy with this as the VoIP phone solution for our business. Friendly and UK based support which is second to none, if you're lucky like me you might even get Cameron Wickenden as your point of contact!

17 de novembro de 2023
Avaliação não solicitada
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Resposta da RingCentral UK

Becky, Thanks so much for sharing your experience with RingCentral. We are fond of our UK team as well and it's lovely to hear that Cameron has supported you.
We're thrilled to have you with us and encourage you to reach out should you need anything!

Avaliado com 5 de um total de 5 estrelas

I have used ring central for 6 years…

I have used ring central for 6 years now and it was the best move we made.. there system is superb and great to use.. is full of well thought out features too and all at no extra charge and there service is superb on the phone too.. just xxellent

16 de novembro de 2023
Avaliação não solicitada
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Resposta da RingCentral UK

Six years! John, what a milestone!
We're thrilled to have you with us and hope there's many more years to come!
We're always here to support you! Please reach out should you need us.

Avaliado com 5 de um total de 5 estrelas

Customer service is great and so is the product

Customer service is great and the they are knowledgeable about the product. Ring central works well and we have no problems

16 de novembro de 2023
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Ruth, We're pleased to hear that you're getting the best service! We work hard to deliver great products and focus on making our team your team!
Sounds like we're hitting the mark, but if you should need any assistance, please don't hesitate to reach out to us! We're here to help.

Avaliado com 5 de um total de 5 estrelas

Easy - Straightforward - Reliable

Ringcentral make it so easy for me to receive phone calls from certain geolocations that i wish to be present & market. Call comes straight though to my mobile. Dashboard makes out of office / holiday auto messages easy to apply. Been using for 7 years and haven't had any issues :-)

16 de novembro de 2023
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

The title says it all, doesn't it? Thanks for sharing such a great review! And 7 years with RingCentral speaks to how well it's working. We're grateful to hear from you and hope you'll keep us updated on your growth!

Avaliado com 5 de um total de 5 estrelas

Great service over all

We had a few hiccups porting my number over to begin with but this was more BT fault then ring central.

Been using them for a few years now and had no problems the portal is great.
Love the voicemail system and the app makes it easy to call customers back when I'm not even in the office.

As for pricing and support I have nothing but good things to say, a bargain of a service overall.

16 de novembro de 2023
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Thanks for taking the time to share your experience. We're sorry to hear about the hiccups, but it sounds like it's smooth sailing now.
We couldn't be happier to hear from you and hope you'll stay in touch to let us know how you're doing.

Avaliado com 5 de um total de 5 estrelas

Great facilities, easy to use and very reasonably priced

We use Ring central for the office and when I am out on the road to see clients all over the world. It is very easy to use, total integration with what we use for example phone mobile a landline and the internet.
I would recommend trying it to see how it compares to you existing system or to enhance and move to the latest in technology driven solutions.

16 de novembro de 2023
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Steve, We're always pleased to hear about customers who require flexibility and get that from RingCentral!
Your recommendation is an absolute honor! Stay in touch - we'd love to get updates about your teams.

Avaliado com 4 de um total de 5 estrelas

Easy to use and intuitive

We've been using RingCentral for many years now and we find it easy to use and intuitive. The customisable features make things very streamlined. The Customer Care team are responsive and efficient. We can thoroughly recommend RingCentral.

16 de novembro de 2023
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Mary, Thanks so much for your recommendation and feedback.
We work really hard to create products that can be customized/optimized for every business. And we're pleased to hear that you are getting the support you need.
We're here to support you and appreciate you taking the time.

Avaliado com 5 de um total de 5 estrelas

Full flexibility for the modern business

Ringcentral is a great platform offering flexibility for our business. We are based in three locations across Europe and benefit from seamless communication and team collaboration as if we were sitting next to each other. We can easily take and transfer calls, adopt the very user friendly messaging and video-calling features, even benefit from one external number in each Country. It is also very easy to scale up or down. We would definitely recommend Ringcentral to any modern business.

16 de novembro de 2023
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

We love hearing from our customers who have a distributed workforce because the speak to the value of flexibility!
Thanks so much for leaving this great feedback!
We are honored by your recommendation - please stay in touch to keep us updated on your business.

Avaliado com 5 de um total de 5 estrelas

Great Team

Spoke to Cameron (our business rep), he was very friendly and easy to talk too. He was quick to answer any queries and was open to any feedback! Ring central is a big part of our business and I would recommend their service.

15 de novembro de 2023
Avaliação não solicitada
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Resposta da RingCentral UK

Madi, So lovely to hear from you! It's great news that you had a nice chat with Cameron - and we're exceedingly pleased to learn that RingCentral is a big part of your business! Your recommendation is hugely appreciated and hope you'll reach out if we can be of assistance to you.

Avaliado com 5 de um total de 5 estrelas

A solid system that does what it says

A solid system that does what it says. Pricing is good.

It might not be the most intuitive UI for setting up, but their customer service is helpful. I do recommend them to other people.

15 de novembro de 2023
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

James, we're so pleased to hear from you about your experience with RingCentral.
We know we offer a lot of features, but we're so glad to know that Support has helped you along the way.
Your feedback is important to us and we'll be sure to let the UX/UI team know your feedback.

In the meantime, we're so grateful for your recommendation and hope to be partnered for years to come. Please reach out if we can be of assistance.

Avaliado com 5 de um total de 5 estrelas

Really great service

Really great service, gives us full flexibility to work where we like, so remotely and in the office.

15 de novembro de 2023
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Nicola, Flexibility is the name of the game! And we're so glad that your teams have that flexibility wherever they go. Thanks for sharing your experience and please do stay in touch!

Avaliado com 5 de um total de 5 estrelas

Trouble free service

Trouble free service, system works well diverting calls to our mobiles.

15 de novembro de 2023
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Richard, Great to hear that your team is reaping the benefits of flexibility via our app. We love to hear trouble-free, but if you happen to experience any challenges, please don't hesitate to reach out!

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