RingCentral UK Avaliações 

681
•
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Fuming. Set up all good, then a business verification 3 days later. shuts the line down. noone calls, noone emails. Just dead lines. The only way to communicate is a number with a stupid AI receptio... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The verification process can be better when there is an issue. Sending a generic email does not say why the initial documents were not accurate. It will be helpful if someone can take the time to actu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

RingCentral Really Good We have been using RingCentral for a couple years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost effective. Interrogatio... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I need a specific requirement for two companies and a switchboard. Ring central were not the cheapest quote but their member of staff Fayo really gave me confidence in what they did and they even got... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de telefone e internet

Escrito pela empresa

All inclusive: voice, conferencing, HD video meetings, collaboration, contact centre & more! RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. We offer our customers a true enterprise grade solution, regardless of their size. With over 350,000 customers on our platform, we service customers of all sizes and industries globally.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

681 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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3,1

Todas as avaliações

(681)

27 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Best Account Manager

Although we had some issues with the Ringcentral system initially however Sania is brilliant in resolving issues and handled everything extremely well. We are very satisfied by her way of dealing with issues and coming up with the resolutions. Definitely recommend to speak to her at Ringcentral if you are looking for a good telephone system solution.

5 de março de 2024
Avaliação não solicitada
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Resposta da RingCentral UK

Thank you for sharing your experience! We are glad that Sania was able to resolve the issues you encountered and provide excellent support. We appreciate your recommendation and are here to assist with any future needs you may have!

Avaliado com 4 de um total de 5 estrelas

100% improvement in service!

Since January we have been working with Sam at RingCentral. Sam has always been happy to help, always on hand and eager to supply us with solutions. Since working with Sam, our RingCentral experience has certainly improved! Thanks Sam for being so helpful!

6 de março de 2024
Avaliação não solicitada
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Resposta da RingCentral UK

Thank you for your glowing review. We are thrilled that Sam has provided exceptional service and positively impacted your experience with RingCentral!

Avaliado com 5 de um total de 5 estrelas

RingCentral Really Good

RingCentral Really Good

We have been using RingCentral for a couple years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost effective. Interrogation with an app onto smart phones makes it easy for the company staff to stay in contact.

When we did have an issue Liam was fantastic in sorting it in a speedy manner so the service we receive is just as good as Ring central itself thanks to Liam.

1 de dezembro de 2023
Avaliação não solicitada
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Resposta da RingCentral UK

We are delighted that RingCentral has effectively met your communication needs, especially during challenging times. Liam and our team are dedicated to providing exceptional service, and we are thrilled that he could resolve any issues promptly for you. Thank you for your fantastic review and for choosing RingCentral!

Avaliado com 5 de um total de 5 estrelas

Haaris was very helpful

Haaris was very helpful in sorting out our account to ensure we could call the countries we needed to on it.

5 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Thank you for sharing your positive experience! We are thrilled that Haaris was able to assist you in configuring your account to meet your specific needs.

Avaliado com 5 de um total de 5 estrelas

Very helpful from start to finish

Very helpful from start to finish, excellent customer service.

5 de março de 2024
Avaliação não solicitada
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Resposta da RingCentral UK

Thank you for your feedback! We are happy you had a positive experience with our customer service team. Providing helpful support is what we strive for; we are glad we could meet your expectations!

Avaliado com 5 de um total de 5 estrelas

Liam was super helpful in assisting me…

Liam was super helpful in assisting me in choosing new phones and accessories.

5 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

We are proud that Liam provided excellent assistance in choosing your new phones and accessories. At RingCentral, we strive to provide personalized support to meet each customer's unique needs, and we are glad to hear that Liam delivered on that promise. Thank you for being a loyal RingCentral customer!

Avaliado com 5 de um total de 5 estrelas

Exceptional Service from Liam Smith


Exceptional Service from Liam Smith at RingCentral

Rating: ⭐️⭐️⭐️⭐️⭐️

Review:
I cannot speak highly enough of the exceptional service provided by Liam Smith at RingCentral. From the moment I reached out with inquiries about their services, Liam was attentive, knowledgeable, and incredibly helpful.

Liam took the time to understand our specific business needs and offered tailored solutions that exceeded our expectations. His expertise in RingCentral's products and services was evident, and he patiently guided us through the setup process, ensuring that everything ran smoothly.

Not only was Liam responsive and professional, but he also demonstrated a genuine commitment to ensuring our satisfaction. He went above and beyond to address any concerns or questions we had, providing prompt assistance whenever needed.

Thanks to Liam's guidance and support, our transition to RingCentral was seamless, and we've already begun to experience the benefits of their powerful communication platform. I have no hesitation in recommending Liam Smith to anyone seeking top-notch service and expertise at RingCentral. Thank you, Liam, for your outstanding assistance!

5 de março de 2024
Avaliação não solicitada
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Resposta da RingCentral UK

Thank you for sharing your wonderful experience with Liam and for choosing RingCentral! We are thrilled that Liam provided exceptional service and made your transition to our platform seamless. Delivering tailored solutions and ensuring customer satisfaction are our top priorities, and we are glad to hear that Liam went above and beyond to meet your needs!

Avaliado com 5 de um total de 5 estrelas

Have had a great experience opening my…

Have had a great experience opening my ring central, thanks to Fayo Akinbisehin for making it an easy process throughout.

5 de março de 2024
Avaliação não solicitada
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Resposta da RingCentral UK

The Review Team appreciates your positive feedback! We are proud that Fayo provided you with excellent service and made your RingCentral experience smooth. We strive to ensure that every step of your journey with us is seamless and satisfactory. Thank you for choosing RingCentral!

Avaliado com 5 de um total de 5 estrelas

RingCentral Really Good

RingCentral Really Good

I have been using RingCentral for a few years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost affective. Looking forward to SMS capability for the UK coming soon which can only enhance RingCentral even more! Love it.

5 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Thank you for your wonderful review and for choosing RingCentral! We are pleased our platform has been reliable, easy to navigate, and user-friendly for you over the years, especially during such challenging times. We appreciate you and your business!

Avaliado com 5 de um total de 5 estrelas

Been with Ring Central for well over a decade.

I have been with Ring Central for well over a decade now and would happily recommend them.

5 de março de 2024
Avaliação não solicitada
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Resposta da RingCentral UK

Thank you for your loyalty and for recommending RingCentral! We are honored to have served you for over a decade, and we greatly appreciate your continued trust in our services. We value your feedback and look forward to continuing to meet and exceed your expectations for many years to come!

Avaliado com 5 de um total de 5 estrelas

It was a great experience

It was a great experience, sorted all my needs over the phone, great doing business with them.

5 de março de 2024
Avaliação não solicitada
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Resposta da RingCentral UK

Thank you for choosing RingCentral for your communication needs! We appreciate your fantastic feedback.

Avaliado com 4 de um total de 5 estrelas

Adviser was clear great customer…

Adviser was clear great customer service.
So far service is great.

5 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Thank you for your review; it is great to hear that our service has been excellent for you thus far!
If you would like to share more about your experience, please email the Review Team at review@ringcentral.com.

Avaliado com 5 de um total de 5 estrelas

Great support from Sarika

I am yet to use ring centrals services properly as I’ve only just onboarded. However, I’d like to leave a special review to Sarika who has been very supportive during the onboarding process. She’s helped me get ahold of the onboarding team and has supported me with getting things sorted with my account. I’ve heard many good things about ring central so I’m looking forward to my sales team using it.

5 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Thank you for your kind words! The Review Team is thrilled to hear about your positive experience with Sarika during your onboarding process. We are confident that you and your sales team will find great value in RingCentral's services. We are proud to welcome you to RingCentral!

Avaliado com 5 de um total de 5 estrelas

Good service

Quick support. Sorted out setup quickly and even get some discount

5 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Thank you for your fantastic review; we are proud to provide you with quick and reliable support consistently!

Avaliado com 5 de um total de 5 estrelas

RingCentral really tries hard to please

They offer 'human' phone support 24/7/365. Their staff is courteous, Knowledgeable, and strives to provide excellent service. This is not easily found with the majority of vendors who either charge for support or provide an 'online' chat service.
Additionally, over the last 9 years that I have been using the product, RingCentral has always been continuously improving and updating it, with new features, that are relevant to businesses, without a prohibitive additional cost.
Thoroughly recommend it.

4 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Thank you for your glowing recommendation, Peter! We take pride in offering round-the-clock human support and continuously improving our services to meet the evolving needs of businesses like yours. Your satisfaction is our top priority, and we are grateful for your loyalty over the past nine years.
We look forward to many more years together. We are here to support you whenever you need us!

Avaliado com 5 de um total de 5 estrelas

Great system and service

Our company has been with Ring Central since 2016. We find the system very easy to use. Support are always speedy at replies and very helpful.

5 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Thank you for your continued trust in RingCentral; we are proud to be your chosen communication platform for several years now, and we look forward to serving you for several more! We are delighted you find our system easy to use and that our Support Team has always been responsive and helpful. Providing excellent service is our priority, and we are here to support you every step of the way!

Avaliado com 5 de um total de 5 estrelas

Ringcentral works!

Ringcentral works!

I use it daily as a useful internal & external communication platform and find it very easy to use.

5 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

The Review Team appreciates your feedback! We are glad that RingCentral has become an essential and beneficial part of your daily internal and external communications. Our goal is to provide a platform that is not only effective but also user-friendly! Thank you for being a loyal customer.

Avaliado com 5 de um total de 5 estrelas

Great Cloud Based System

We have used a RingCentral for our business since 2016 and have never encountered any issues using a cloud based communication platform. Great functionality for calls, texts, contacts, audio and video conferencing. Having a system which can be used across multiple devices is invaluable to us when working remotely. We are due to expand the business and contacted the RingCentral support team for advice. 'Haaris' one of the technicians was very helpful and was able offer suggestions for making changes to the current set up and adding additional lines.
Excellent customer support, I would not hesitate to recommend RingCentral to other businesses.

5 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Thank you for your support and kind words! We are thrilled to have been your trusted communication partner since 2016. It is fantastic to hear that our platform's functionality and flexibility have been instrumental in supporting your business needs, especially during remote work. We appreciate your high praise of our customer support and recommendation; thank you again for being a loyal RingCentral customer!

Avaliado com 4 de um total de 5 estrelas

Ring Helpfulness

Team has a lot of patience for those that are novices in IT and Phone, really appreciate the support and helpful learning picking up the system. pretty simple system to learn and utilise effectively!

5 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Thank you for your feedback! The Review Team is proud that our team's patience and support have made your experience with RingCentral positive. We strive to provide user-friendly solutions and assist our customers in navigating our system effectively. We appreciate you and your business!

Avaliado com 5 de um total de 5 estrelas

Glad we moved to Ringcentral

Very good solid platform for calls. Easy system to use and the setup was easy. Good support addressing questions and we also have a UK Account Manager. SMS coming soon which will be very handy.

5 de março de 2024
Avaliação não solicitada
logotipo da RingCentral UK

Resposta da RingCentral UK

Thank you for your feedback! We are glad you find our platform easy to use and that our Support Team and your Account Manager are great at assisting you and answering your questions. We appreciate you and your business!

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