Roko Health Clubs Avaliações 

290
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The gym was bought by Everlast and with some improvements to the sauna and steam room, the main problem is the its dirty!! the pool tiles are falling of and the jaquzi never works. Its a shame as when... Ver mais

Avaliado com 5 de um total de 5 estrelas

Been a member of Roko for many years. Loving the classes in particular Rok-X, Tabata and Bootcamp, would like to see more ‘Sweat’ classes throughout the week (evenings preferably) Great coaches, Jen... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I returned to Roko Health Club after an absence of eight years. Wanting yo focus on my health i plunged straight back in with regular Aqua Aerobics classes which led on to Pilates and Bone Density Pil... Ver mais

Avaliado com 5 de um total de 5 estrelas

Never been to a gym before in my life (other than once to use the hot tub). Was self-conscious about my lack of upper body strength and worried everyone was going to laugh at me. Got to an age where I... Ver mais

Detalhes da empresa

  1. Academia

Escrito pela empresa

As you may be aware Roko Health Clubs were acquired in December 2024 by the Frasers Group and will soon be trading under the Everlast Gyms brand.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

290 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(290)

2 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Joe 90

Fantastic staff and great classes 100%sport on

1 de fevereiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi David,

Many thanks for taking the time to review the club, we are delighted that your experience has been so enjoyable and in particular that our team has been able to contribute to this.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Myself and my partner came into the…

Myself and my partner came into the Club for a tour. We had a great chat with Joe. Perfect service.

4 de fevereiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Joe,

Many thanks for taking the time to review the club, we are delighted that your experience has been so enjoyable especially regarding Joe's customer service.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Thank you Joe!

Have just joined this gym after a fab tour by Joe! He has been super friendly and helpful with me and my partner in joining as members. Thank you!!

4 de fevereiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Molly,

Many thanks for taking the time to review the club, we are delighted that your experience has been so enjoyable especially regarding Joe's customer service.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Give Yoga a go

Like many facilities that have a significant volume of people passing through everyday ROKO is no different there are always a few maintenance issues. However this little niggles are out weighed by all the positives.
Amazing trainers friendly and helpful, it feels they are all there for the right reasons non judgmental environment.
Good range of classes would prefer a few more lower impact aerobic classes suitable for the older client group they use to have a stretch and core class that was excellent but sadly got cancelled.
Yoga classes are excellent good variety of instructors offering different styles. Steve is amazing come out feeling stronger, flexible and such a great class for mental well-being.
The energy and atmosphere Mark creates in Pilates is a real tonic during cold wet winter months.
Finally a thumbs up mention to the cafe team, great soup good coffee (when the finally) got a new machine and always a smile and cheerful disposition.

3 de fevereiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Katrina,

Many thanks for taking the time to review the club, we are delighted that your experience has been so enjoyable and in particular that our team has been able to contribute to this as well as the great classes.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Super Carla …

Carla has a bubbly personality and is an enthusiastic teacher. She has devised a varied programme of Zumba routines and uses enjoyable music that makes taking exercise a pleasure.

19 de janeiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Averil,

Many thanks for taking the time to review the club, we are delighted to hear your positive feedback about Carla.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Roko is a perfect gym and pool for us

Roko is a perfect gym and pool for us. Very helpful and friendly staff

13 de janeiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Lisa,

Many thanks for taking the time to review the club, we are delighted that your experience has been so enjoyable and in particular that our team has been able to contribute to this.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Dance fit is great fun

Dance fit is great fun. We have learnt a lot of the dances and now put them into practice, great instructor too

28 de janeiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Karan,

Many thanks for taking the time to review the club, we are delighted to hear your positive feedback about the Dance fit class and instructor.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Brilliant Body Combat classes with Kara

Absolutely LOVE Body Combat classes with Kara. Such a great full body workout. Kara’s energy and enthusiasm is utterly infectious and always gives me a massive boost ready for the weekend. If totally recommend it!

12 de janeiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Claire,

Many thanks for taking the time to review the club, we are delighted to hear your positive feedback about Kara and her amazing class!

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Great fun dance class Tara makes it so…

Great fun dance class Tara makes it so much funx

28 de janeiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Hayley,

Many thanks for taking the time to review the club, we are delighted to hear your positive feedback about Tara.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

LBT Class - Sarah

I joined ROKO last year and I feel this is best thing I have done for myself.I found most of the training classes very beneficial, and I feel more confident and good. I love Saturday morning LBT class with Sarah . She is very good and professional trainer. Thanks

18 de março de 2023
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Sima,

Many thanks for taking the time to review the club, we are delighted that your experience has been so enjoyable and in particular that our amazing instructor Sarah has been able to contribute to this.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Seven months, 1 1/2 stone lighter and six inches off the waistline!

Seven months ago I took early retirement and went for a gym fit session with Harry. He developed two sets of exercise with me, listening to my goals of losing weight and getting fitter. With plenty of walking, gardening and two times a week in the gym; following the programme, I am 11/2 stone lighter, I have lost six inches off the waistline and my type 2 diabetes is in remission. I have now had a second session with Harry and we are looking at heavier weights and good practices. Harry is very patient and has a friendly attitude which helps immensely.

24 de janeiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Neil,

Many thanks for taking the time to review the club, we are so pleased that you had such a wonderful experience with Harry and would like to congratulate you on your amazing achievements!

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Excellent swimming lessons

My two children have had swimming lessons here with Jenni, Dougie & Bliss,

The team are absolutely brilliant, they have come on so much & look forward to their lessons every week.

I couldn’t recommend them enough - and in fact have to a number of friends!

Thank you for everything

15 de janeiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Ruthy,

Many thanks for taking the time to review the club, it is great to hear about your positive experience with the swimming instructor team.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Get great physical and mental health

R0KO Health club is very welcoming and friendly has a
Spar with an adult pool and a childrens pool and a recently refurbished Gym and classes if required. The trainers are professional and understanding. The bistro is great to relax and chat.
There is a seprate Beauty studio. With reasonable fees it is a great place to meet and keep moving.

4 de janeiro de 2024
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Mr Burke,

Many thanks for taking the time to review the club, we are delighted that your experience has been so enjoyable and for your positive comments.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Pt induction with Harry

I feel that Harry listened to, asked me relevent questions and supported my needs fabulously. Overall was a very smooth enjoyable process

25 de janeiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Scott,

Many thanks for taking the time to review the club, we are so pleased that you had a good experience with Harry and greatly appreciate the feedback.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Out of all the gyms in Medway

Out of all the gyms in Medway, Roko still stands out as the best in my opinion, friendly and welcoming, the front of house team, personal trainers and gym team are friendly, funny and easy to be around making Roko an enjoyable place to workout for new and old members. Keep up the good work😊

25 de janeiro de 2024
Avaliação não solicitada
logotipo da Roko Health Clubs

Resposta da Roko Health Clubs

Hi Scott,

Many thanks for taking the time to review the club, we are delighted that your experience has been so enjoyable and in particular that our team has been able to contribute to this.

We are very grateful for all our members, and genuinely appreciate the feedback that we receive.

Kind regards,

Your Roko Team

Avaliado com 5 de um total de 5 estrelas

Great Swimming Lessons

We have used Roko for swimming lessons for both our children over the past few years. It's a great place to learn, the pool is always warm and changing rooms very good. Dougie and Bliss are fantastic with the children and Jenni as the swimming manager is brilliant to deal with.

22 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our Son attended swimming lessons with…

Our Son attended swimming lessons with Doug. Prior to starting at Roko he attended another Sports Centre and developed a fear of water. Doug not only encouraged him to enjoy swimming he actually got into the water with our Son and taught him strokes. He is now able to jump into the water, loves swimming and loves being under the water. We will never forget how patient Doug was with him and we highly recommend the swimming academy.

25 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Induction feedback

I had an induction with Harry on Monday. I wasn’t sure what to expect. I have recently become injured from running which is a big part of my life. I’m not keen on the gym. However Harry really listened to my goals and created a programme that was individual to my recovery/rehab needs. He made me feel much more confident about the gym. I went independently yesterday and followed his programme and I loved it. Thank you Harry. You are really good at what you do!

22 de janeiro de 2024
Avaliação não solicitada

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