Romans - Bath Avaliações 

82
O TrustScore é 4 de um total de 5

4,2

34 Southgate Street City Centre, BA1 1TP Bath, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been with Romans for 28 years and they manage my Bath property. I live in Australia and rarely get the chance to visit them in person. I have always found that I they have managed my property... Ver mais

Avaliado com 5 de um total de 5 estrelas

I would want to express my gratitude to Jasmine Hardie for her tireless efforts. She goes above and beyond to assist with any problems pertaining to the rental of your property, whether it's a simple... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Our experience of Romans (Bath) has been very poor. The property was not clean when our daughter moved in (including cigarette ends left by previous tenants) and faults do not get fixed. After a year... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Completely awful agents. Throughout out time of being their tenants, the house wasn’t cleaned on arrival, tried to charge us twice when a previous tenant had already paid for a damage, we was given th... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Imobiliária
  2. Investimento em propriedades
  3. Avaliadora de imóveis
  4. Inspetor de imóveis

Sobre Romans - Bath

Escrito pela empresa

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Escrito pela empresa

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Informações de contato

  • 34 Southgate Street City Centre, BA1 1TP, Bath, Reino Unido

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,2

Muito Bom

O TrustScore é 4 de um total de 5

82 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(82)

172 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

House Review

We were very happy with Saffron, whom we met at 61 College road for a house viewing. The service was pleasant. She clearly took us through and elaborated every detail.

7 de outubro de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Sylvester

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Saffron a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Super professional

Super professional, efficient and most importantly...Human! A very smooth onboarding and rental process enabled by the excellent and lovely Hannah. Thank you kindly for making our family move so easy.

25 de setembro de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Rupert

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hannah a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful

Saffron went above and beyond finding me a property to view that suited my needs. Had a great viewing with Hannah, she was able to answer all of my queries perfectly.

29 de agosto de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Alastair

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Saffron a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful and friendly staff

Helpful and friendly staff
Saffron and Hannah have both been really helpful in identifying suitable properties we may be interested in, arranging viewings for these and answering our questions. Quick and polite communication. Also, I appreciated that Romans letting agency were happy to conduct virtual viewings, which really helps when relocating from beyond Bath.

30 de agosto de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Marianne

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hannah and Saffron a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Had a great viewing with Hannah on…

Had a great viewing with Hannah on Friday , such a nice young lady who really knows her stuff and is very helpful and polite. Would 100% recommend Romans in Bath.

23 de agosto de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Aisling

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hannah a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thank you Amy

Thank you Amy you were very professional and confident, It was lovely for you to say what a lovely house I have.
Nothing was too much trouble for you, you explained everything. A genuine lovely person.

11 de julho de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Theresa

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Had a viewing recently with Saffron

Had a viewing recently with Saffron, was great, all our questions were answered and the viewing was good

6 de julho de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Max

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Saffron a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Nice experience viewing a house

We had a great experience viewing a house with Saffron. She was very professional, had good knowledge of the house and was really nice.

2 de julho de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Gretel

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Saffron a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

great experience with Saffron

great experience with Saffron, was punctual, friendly and made the whole experience work well, A++

2 de julho de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Paul

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Saffron and the team a 5 star rating!

Many thanks
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Worked with Saffron Willmot Marla

Worked with Saffron Willmott Marla.
Polite, punctual and easy to talk to.

Agency picks up calls immediately. Offer many options, for described preferences.

Would recommend

25 de abril de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Leonid Zh

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Viewings

Had two great viewings with Saffron. Very informative and easy to arrange, would definitely recommend!

24 de abril de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Jake Tansey

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

viewing

Today I had a viewing with Saffron. She is one of the best agent's I've seen. She's so kind and really helpful.

18 de abril de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Dafne

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great responsive service

Throughout the process, their staff has been really helpful and has offered excellent service. They've been professional and responsive, from figuring out what we needed to comprehending it and providing it. A great option for anyone looking to move to Bath.

14 de abril de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Ines Rotaeche

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Really great viewing from Saffron…

Really great viewing from Saffron Willmott! Very friendly and makes everything very clear

11 de abril de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Samuel Whitby

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

I am a first time landlord who has let out my property using the 'premier' fully managed service. The work, advice and guidance they have delivered was excellent. I cannot recommend them highly enough.

11 de abril de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Mr Rouault

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Property viewing experience

I went into the office to book a potential viewing, and I was looked after by Saffron - she was super helpful and booked me in for a viewing on the next day. She also took me around the property, informed me of all I needed to know and was very accommodating!

11 de abril de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Pomme Jivavichakul

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Saffron conducted a fantastic virtual…

Saffron conducted a fantastic virtual viewing as I was unable to meet in person as I am relocating from London to bath. Thanks for giving great detail and showing me round the flat via video chat.

10 de abril de 2024
Avaliação não solicitada
logotipo da Romans  - Bath

Resposta da Romans - Bath

Dear Alice

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Amy Southby-Forward has been…

Amy Southby-Forward has been outstanding. Professional, superbly efficient , friendly, objective and always available for advice . My flat was let within two weeks of initial consultation. Amazing!
Her colleagues Saffron Willmott and Hettie Dewing both very effective and efficient added to the Romans Bath experience.
I can’t thank you all enough.

12 de março de 2024
Avaliação não solicitada

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