I have been with Romans for 28 years and they manage my Bath property. I live in Australia and rarely get the chance to visit them in person. I have always found that I they have managed my property... Ver mais
Localização
Trocar localização34 Southgate Street City Centre, BA1 1TP Bath, GB
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Veja o que dizem as avaliações
I would want to express my gratitude to Jasmine Hardie for her tireless efforts. She goes above and beyond to assist with any problems pertaining to the rental of your property, whether it's a simple... Ver mais
A empresa respondeu
Our experience of Romans (Bath) has been very poor. The property was not clean when our daughter moved in (including cigarette ends left by previous tenants) and faults do not get fixed. After a year... Ver mais
A empresa respondeu
Completely awful agents. Throughout out time of being their tenants, the house wasn’t cleaned on arrival, tried to charge us twice when a previous tenant had already paid for a damage, we was given th... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Romans - Bath
Escrito pela empresa
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.
Your local property experts
Escrito pela empresa

- Whether you're looking to sell or let your home, our teams are on hand to help.
From start to finish, we cover all aspects of your property journey with our full range of services.
No matter your property goals, we work tirelessly to achieve them
Informações de contato
34 Southgate Street City Centre, BA1 1TP, Bath, Reino Unido
Genuinely local, truly expert
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very smooth process to secure flat for Uni
Very smooth process to secure flat for my daughters final year at Bath Uni next year with her friend. very efficient , responsive and personable approach .would recommend. Thanks Amy as its not always like this!!

Resposta da Romans - Bath
I was recommended to speak to Romans…
I was recommended to speak to Romans after a friend had a really positive experience with them. So with this in mind, I popped in without an appointment late on a Friday as I happened to be passing and was greeted by the lovely Brittany. She was friendly, knowledgeable about the area and gave me all the time I needed to pick her brains on rentals in and around Bath. In addition to this, she followed up and emailed me everything that she said she would and was punctual in her response when emails were exchanged which went a long way for me! Great customer service, professional and a letting agency I look forward to working with in the near future!

Resposta da Romans - Bath
Being someone on housing benefit
Being someone on housing benefit, it was hard for me to get a place to Rent, however Safferon at Romans was incredibly helpful, kind and reassuring throughout the whole process. Stellar communication at every step of the way and easy to understand guided steps made everything very simple and easy to follow!
Thanks again.

Resposta da Romans - Bath
New journey
What made my experience great was that Saffron was there for us all throughout, she was just awesome pilot....

Resposta da Romans - Bath
Highly Recommend!
I have rented a property that is managed by Romans for the last 3 years and have never had any problems! They have always been on hand to help with any questions and dealt with all administration so quickly! We’re so grateful for their help and kindness along the way! Thank you to Jessica, Amy and all those at Romans! :)

Resposta da Romans - Bath
Thank you so much to Brittany
Thank you so much to Brittany, Amy and Saffron at Romans you have all been so helpful!

Resposta da Romans - Bath
Very friendly and helpful
Went into the office without a clear idea of what I was actually wanting (except that I'm looking for a place to rent). Amy was very patient with me as she was able to communicate very clearly practises in renting. In addition, she responded very quickly to my emails. Made a scenario which is normally outside my comfort box quite pleasant.

Resposta da Romans - Bath
Appreciation of staff members
I want to place on record that Amy Southby-Forward is an excellent member of Roman's. As a landlord I have allways been greeted positively and efficiently and more importantly the issues get dealt with.I have been with Romans for a number of years now and I have to say that Emma (Swindon) and now Amy are the best.
That's why I remain with Roman's. Management take note.
Martin Abbey View.

Resposta da Romans - Bath
Saffron was extremely helpful during…
Saffron was extremely helpful during the viewing of the property. We highly recommend Romans and her for anyone looking to rent a home.

Resposta da Romans - Bath
A great team …
The girls in the office have been fantastic, I’ve been in a few times now and there’s always a warm welcome.
They are always happy to explain the process and make it easy. They are a credit to the company. I will happily return and recommend to others.
Thank you team

Resposta da Romans - Bath
Very helpful and supportive
Amy was very understanding and helpful. She replied very quickly and thoroughly to all my queries. I especially appreciated her help in clarifying practices in renting in England and little tips on how to approach looking for properties without getting overwhelmed.

Resposta da Romans - Bath
Excellent service I have received from…
Excellent service I have received from Most of the staffs working in Romans. Amy is one of them who is responding very quickly for my Emails. Highly recommend.

Resposta da Romans - Bath
Very impressed
I viewed a property yesterday. Although the property didn't meet my needs I was very impressed by the young lady Saffron who showed us around. She was honest about renting even as a person on universal credit. I have not found some other letting agents to be truthful about this. Infact I've been told several times that I cannot rent properties on universal credit, this is actually illegal.
Saffron allowed us to have a really good look around without rushing us and answered all our questions. I would be happy to rent with Romans as they seem to know what they are doing.

Resposta da Romans - Bath
Laura Stubbins is easy to work with
Laura Stubbins is easy to work with, communicative and responsive. She has gone above and beyond. A safe pair of hands.
Sometimes there can be a bit of a gap in communication between the various departments of the business but overall positive.

Resposta da Romans - Bath
No Deposit Option..???
It seems unless you take the NDO you're unlikely to get a successful application. Can someone explain why a timely application after speaking to an agent, a extremely good credit history, full-time employment and a very good salary was not suitable to rent the property?
After over a week of waiting and no communication, the application was rejected and the property remained available/advertised.
As there is still no explanation for this, one can only presume that this is because if you don't take up the expensive NDO option and want to pay the deposit in full.....you're application will be rejected.

Resposta da Romans - Bath
Ema was very helpful and friendly
Ema was very helpful, great at communicating and attentive to needs and details whilst staying very professional. Moving in is always a hassle but that didn’t seem to be the case here. Many thanks!!

Resposta da Romans - Bath
Viewing with Ema
I really enjoyed the viewing provided by Ema!! She gave us lots of useful information and was very quick to respond!!

Resposta da Romans - Bath
Ema antalova was so lovely and…
Ema antalova was so lovely and attentive when searching for our home , would definitely recommend . Very professional.

Resposta da Romans - Bath
Friendly and Professional.
Friendly, effective and efficient, would recommend.

Resposta da Romans - Bath
Amazing service
Amy and the team have been amazing in finding tenants for my property. Extremely happy with their service, would definitely use again

Resposta da Romans - Bath
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