RTA Direct Avaliações 

70
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They screwed me over, steer clear of this company. I ordered an entire kitchen of cabinets from RTA Direct. Most of the order came, except a base cabinet, a sheet of plywood, and some trim that they i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

100% recommend using RTA. We recently bought a house that needed all new cabinets and after getting in contact with Jared he was able to build us a whole new kitchen layout with some awesome cinder sh... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Ordered the cabinets some months ago, finally at the point in rebuilding where it's time to put the kitchen together, the first one was good but the following three were used, full of stripped screw h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jared has been super amazing at helping me purchase additional items I've needed for my kitchen. I do suggest speaking to whoever is going to install your cabinets to make triple sure every... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Remodelador de cozinhas
  2. também em
  3. Loja de Acessórios para Banheiros
  4. Loja de utensílios de cozinha
  5. Reforma de Banheiros

Escrito pela empresa

The best Low Cost Kitchen Cabinets at 50% less than big box stores. Fast easy online design and ordering without leaving your house! Samples available & free shipping on select orders. Bathroom Cabinets, Laundry Room Cabinets, Bar Room Cabinets, Office...


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

70 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(70)

2 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

RTA Direct has revolutionized my…

RTA Direct has revolutionized my shopping journey. Their intuitive platform and swift delivery turn every purchase into an exhilarating experience. As a passionate shopper, I find endless motivation here. Seize this chance to elevate your style and embrace the excitement today.

3 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

RTA Direct exceeded my expectations.

RTA Direct was a great company to do buisness with. Jared was great to deal with his communication was excellent and prompt. I recieved the products on time and was impressed with the quality and ease of assembly. Products were packed good, secure and no damage. I will be doing buisness with RTA Direct in the near future and highly recommend them.

24 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% recommend using RTA

100% recommend using RTA. We recently bought a house that needed all new cabinets and after getting in contact with Jared he was able to build us a whole new kitchen layout with some awesome cinder shaker cabinets. Can’t say I’m excited to tackle another kitchen project but when I do I know who I’ll be using!!

29 de julho de 2025
Avaliação não solicitada
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Resposta da RTA Direct

Thank you so much for your fantastic recommendation! We’re thrilled to hear we were able to help design your new kitchen layout and that you love the cinder shaker cabinets. We totally get that tackling a kitchen project can be a big job—so when you’re ready for the next one, we’ll be here to make it as smooth as possible. Thanks again for choosing RTAdirect.com!

Avaliado com 1 de um total de 5 estrelas

They screwed me over

They screwed me over, steer clear of this company. I ordered an entire kitchen of cabinets from RTA Direct. Most of the order came, except a base cabinet, a sheet of plywood, and some trim that they informed me should arrive soon. never came, and heard nothing. I emailed and called frequently for two weeks with ZERO reply, they ghosted me. I ended up having to order from a different company and am still awaiting a refund from RTA Direct. I recommend ordering from RTAcabinetstore, the customer service is light years beyond RTA direct. But whatever you do, avoid RTA Direct like the plague.

8 de junho de 2025
Avaliação não solicitada
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Resposta da RTA Direct

We’re sorry to hear about your frustration with this order. This purchase did include a few backordered items, and while most of our orders are delivered within 2 weeks, backordered products can occasionally face delays outside our control. In this case, the order was delivered in full within 30 days of being placed, but we understand that the lack of timely communication during backorder process caused unnecessary stress. Since then, we’ve improved our order tracking and customer update process to make sure every customer is kept informed from purchase to delivery. We appreciate your feedback, as it helps us continue to improve both our service and communication.

Avaliado com 5 de um total de 5 estrelas

Good quality and price!

22 de abril de 2022
Avaliação não solicitada
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Resposta da RTA Direct

Thank you so much for your kind words! We’re glad you’re happy with the quality and price. If you ever need anything else or have questions, feel free to reach out to info@rtadirect.com!

Avaliado com 5 de um total de 5 estrelas

It's always a pleasure working with…

It's always a pleasure working with Jared. I've had to buy more things twice since I've redone my kitchen and he is always very helpful!

2 de dezembro de 2021
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Resposta da RTA Direct

Thank you so much for your kind words! It’s always a pleasure working with you too. We’re glad that he has been helpful throughout your kitchen projects. Whenever you’re ready for round three (or beyond!), we’ll be here to help!

Avaliado com 5 de um total de 5 estrelas

Do it…you wont regret it!

When you get the delivery call and then the delivery it all seems a bit janky. I was concerned they would be poor quality. Being a woodworker and having built cabinets for myself and customers I was weary of these for the price and details like dovetail drawers and soft-close everything. Why didnt i build myself? Time. I dont have the time, im not a pro cabinet maker, I can, but its a lot of work. Let me tell you, these are absolutely perfect! You cannot beat the price. The shipping cost sucks but if you buy a whole kitchen or house its worth it. Hell we just bought 2 cabinets and its still worth the $295 shipping cost. The hardware and build quality is great. Yes, if you are a pro, you will find the hardware holding the boxes together a little disappointing but totally functional and with a little glue, its great. Solid wood doors and drawers and quality plywood boxes that will last because the finish is solid. You get a quality hardware kit that has a million ways to adjust every drawer and door for that perfect look. I built a 36” wide base cabinet in about an hour, at night, in the corner of my garage, we just moved so no woodworking shop setup yet. You cant go wrong.

30 de agosto de 2021
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Resposta da RTA Direct

Thank you so much for taking the time to share such a detailed and honest review! Coming from a skilled woodworker like yourself, your positive feedback really means a lot to us. We’re glad the quality, hardware, and build met your expectations—especially given your high standards. We completely understand the balance between time and craftsmanship, and we’re happy we could provide a solution that saves you time without compromising quality. Thanks again for choosing us, and we’re here whenever you’re ready for your next project!

Avaliado com 5 de um total de 5 estrelas

Consistent good service puts RTA Direct…

Consistent good service puts RTA Direct ahead of the competition.

14 de agosto de 2021
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Resposta da RTA Direct

Thank you for your kind words! We’re proud to consistently provide great service and appreciate you recognizing what sets us apart. Looking forward to serving you again!

Avaliado com 5 de um total de 5 estrelas

Thanks!

RTA Direct is second to no one in their ability to satisfy customers. Their product knowledge is first hand (not read off a screen), they work with you to figure out how to best solve what you need done, and their follow through is amazing. Thanks for everything!! I will definitely use you again and I do highly recommend you to anyone. Again, thanks!

3 de junho de 2021
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Resposta da RTA Direct

Thank you so much for your amazing review! We’re thrilled to hear you value our product knowledge and commitment to finding the best solutions for you. Your recommendation means a lot to us, and we look forward to helping you again with future projects. Thanks again for choosing RTA Direct!

Avaliado com 4 de um total de 5 estrelas

Cabinet Line Discontinued Last Minute

Notified me last minute that the cabinet line I was about to order had been discontinued. They even prompted me to order a door sample, which I did, then an hour later I find out the line has been taken off the market. Might have been an innocent mistake, but I did have to back pedal and go with my second choice of cabinets, which were much more expensive. RTA Direct could have handled this better.

25 de maio de 2021
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Resposta da RTA Direct

Thank you for your honest feedback. We sincerely apologize for the inconvenience caused by the last-minute notice about the discontinued cabinet line. We understand how frustrating it must have been to order a sample only to find out the product was no longer available. We’re taking your comments seriously and reviewing our communication process to ensure this doesn’t happen again. We appreciate your patience and hope your second choice cabinets serve you well. Please don’t hesitate to reach out if we can assist you further.

Avaliado com 5 de um total de 5 estrelas

EXCELLENT CUSTOMER SERVICE

EXCELLENT CUSTOMER SERVICE. GREAT PRICES.

19 de maio de 2021
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Resposta da RTA Direct

Thank you so much! We’re thrilled to hear you’re happy with our customer service and prices. We look forward to helping you again!

Avaliado com 2 de um total de 5 estrelas

Expect nonsense.

Ordered the cabinets some months ago, finally at the point in rebuilding where it's time to put the kitchen together, the first one was good but the following three were used, full of stripped screw holes in critical places and missing pieces. We only have about a week left in our hotel so we have to hire a cabinet guy to come make sense of the mess we have now.

1 de maio de 2021
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Resposta da RTA Direct

Thank you for sharing your experience. We’re truly sorry for the difficulties you faced with your order. Since then, our supplier has made significant improvements to their quality control and customer support to prevent issues like this. We appreciate your feedback as it helps us keep getting better. If you ever need assistance in the future, we’d be happy to help.

Avaliado com 5 de um total de 5 estrelas

Buying

From start to finish Jared has been very detailed and helpful about helping me about my order, the process and response time was great! The design sample was on point and up to my standards and made my buying decision that much easier, also the prices where great compared to showrooms, again thanks for all your help jared!

16 de abril de 2021
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Resposta da RTA Direct

Thank you so much for your kind words! We’re thrilled to hear that Jared’s detailed help and the design sample made your buying decision easier. It means a lot that you found our prices competitive and our service responsive. We appreciate your business and look forward to assisting you again!

Avaliado com 5 de um total de 5 estrelas

Jared is the BEST!!!

I have been putting off my Kitchen upgrade for years, until I found RTA Direct! With Jared's help I was able to purchase the perfect cabinets! The quality is awesome, and they are very easy to put together. I would highly recommend them!!!! Thank You Jared!!!

24 de março de 2021
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Resposta da RTA Direct

Thank you so much for your wonderful recommendation! We’re so happy we could help you find the perfect cabinets and make your kitchen upgrade a reality. Knowing the quality and ease of assembly met your expectations means a lot to us. Thanks again for choosing RTA Direct!

Avaliado com 5 de um total de 5 estrelas

The best cabinets and most simplified…

The best cabinets and most simplified assembly I have ever done. Every detail was very well thought through.
Jared the design assistant was very helpful and fast to respond to our emails, answering all the technical questions we had. Wonderful guy and very knowledgeable of their product.

28 de fevereiro de 2021
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Resposta da RTA Direct

Thank you so much for your kind words! We’re delighted to hear that you found the assembly straightforward and appreciated the attention to detail. Jared will be thrilled to know his help made a difference. We truly appreciate your feedback and look forward to assisting you with any future projects!

Avaliado com 3 de um total de 5 estrelas

Not What I Had Hoped For!

While I appreciate the pricing and ease of assemble of my RTA cabinets, I can only say I am mostly disappointed at the amount of damage I found when I opened my shipment. When I inquired about correcting the many issues I found with my cabinets, I was told that RTA only accepts unopened boxes as returns, that’s a terrible policy given the fact that one must open a box to see what’s inside. I would only recommend going with RTA if you have no better option in the same price range. UPDATE: much of what you will read in the response by RTA to my original post is true, it is not wholly accurate. We were on a strict timeline as this was a live-in renovation which meant we were existing without the use of our kitchen. As for not wanting to ship items back then wait for replacements, that would have been a nightmare seeing that I had assembled many of the cabinets before finding the damages I ultimately noted. It is true, as far as I’ve been told, that RTA advocated on my behalf with their supplier to remedy the situation. However, I received no direct contact from said provider, so I cannot know what was discussed. What I do know is that there were damages to at least 1/3 of the $4300+ cabinet order, yet the supplier offered just $100 in compensation (in the form of a refund). That’s approximately 2.2-2.4% compared to the 10% I requested. This amount doubled (to $200) when we received what was listed as a ‘credit for future purchases nearly 2 months after reviving the initial order. They say they were fair, I say they allowed sub-standard products to be shipped to a customer (me).

30 de dezembro de 2020
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Resposta da RTA Direct

Thank you for your feedback. Due to the nature of LTL shipments, damage does occasionally occur in transit. We offered to replace all of this customer's damaged cabinets. Customer was in a hurry and was not interested in waiting the few days for their replacement items to arrive. In addition, we went above and beyond to satisfy this customer after the fact by contacting the manufacturer/importer on their behalf.

Avaliado com 5 de um total de 5 estrelas

RTA was helpful in providing a sample…

RTA was helpful in providing a sample ASAP prior to cabinets shipping. Then I can go shopping for flooring and countertops. Great customer service.

16 de dezembro de 2020
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Resposta da RTA Direct

Thank you for your kind words! We’re glad we could get the sample to you quickly and help with your kitchen planning. If you need anything else, don’t hesitate to reach out!

Avaliado com 5 de um total de 5 estrelas

Jared has been super amazing at helping…

Jared has been super amazing at helping me purchase additional items I've needed for my kitchen.

I do suggest speaking to whoever is going to install your cabinets to make triple sure everything works out.

1. Opening of doors so they don't hit the way or another side piece.
2. How to finish the island.
3. Layout changes in case things don't fit.
4. Additional kick boards or sides in case someone cuts wrong!!

All in all, I'm super happy with my kitchen!!

21 de novembro de 2020
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Resposta da RTA Direct

Thank you so much for your detailed feedback and kind words! We’re thrilled that we have been helpful throughout your kitchen project. Your suggestions about coordinating with your installer are SPOT ON and really helpful for future customers. We’re so glad you’re happy with your kitchen and appreciate you sharing your experience!

Avaliado com 5 de um total de 5 estrelas

I love the cabinets

I love the cabinets. Jared was so helpful and patient with me in choosing the correct cabinets to fit my kitchen layout. The cabinets arrived faster then expected.. unfortunately 2 panels arrived damaged.. Jared executed executive professionalism in getting replacements sent to me in order to finish my install.. I highly recommend Jared and RTA for your cabinets.

23 de setembro de 2020
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Resposta da RTA Direct

Thank you so much for your kind words! We’re glad Jared was able to assist you patiently and professionally, and we appreciate your understanding regarding the damaged panels. It’s great to hear the replacements arrived promptly so you could finish your install. We truly appreciate your recommendation and are here whenever you need us!

Avaliado com 5 de um total de 5 estrelas

Outstanding! Will definitely be back!

The professionalism exemplified by this company is far above most online retailers. It truly was a joy to do business with them and I look forward to using them in the future for any of my cabinet needs.

22 de setembro de 2020
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Resposta da RTA Direct

Thank you for your wonderful feedback! We’re delighted to hear that our professionalism stood out and made your experience enjoyable. We look forward to assisting you with your future cabinet needs!

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