RTA Direct Avaliações 

70
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They screwed me over, steer clear of this company. I ordered an entire kitchen of cabinets from RTA Direct. Most of the order came, except a base cabinet, a sheet of plywood, and some trim that they i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

100% recommend using RTA. We recently bought a house that needed all new cabinets and after getting in contact with Jared he was able to build us a whole new kitchen layout with some awesome cinder sh... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Ordered the cabinets some months ago, finally at the point in rebuilding where it's time to put the kitchen together, the first one was good but the following three were used, full of stripped screw h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jared has been super amazing at helping me purchase additional items I've needed for my kitchen. I do suggest speaking to whoever is going to install your cabinets to make triple sure every... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Remodelador de cozinhas
  2. também em
  3. Loja de Acessórios para Banheiros
  4. Loja de utensílios de cozinha
  5. Reforma de Banheiros

Escrito pela empresa

The best Low Cost Kitchen Cabinets at 50% less than big box stores. Fast easy online design and ordering without leaving your house! Samples available & free shipping on select orders. Bathroom Cabinets, Laundry Room Cabinets, Bar Room Cabinets, Office...


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

70 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(70)

2 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Your company has done an excellent job

Your company has done an excellent job. I received the sample cabinet piece promptly as promised.

Thanks

17 de abril de 2020
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Resposta da RTA Direct

Thank you for your kind words! We’re glad to hear the sample cabinet arrived promptly and met your expectations. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Great Quality and Great Customer Service

I have to say - buying something for $5000 without seeing it is very stressful. The ONLY thing we regret is not reading the description fully (it was all there in black and white)! Jared was extremely responsive to emails and very accommodating when I realized I had forgotten to order something or something came damaged (VERY minor). The cabinets are excellent quality, real wood, and not flimsy at all. They are very sturdy and look great in our new kitchen!

20 de novembro de 2019
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Resposta da RTA Direct

Thank you for your honest feedback! We understand buying such a big purchase sight unseen can be stressful, and we’re glad Jared was able to assist you quickly and accommodate your needs. It’s great to hear you’re happy with the quality and look of your cabinets. We appreciate your support and are here if you need anything else!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Both Jared and Lisa were very helpful and knowledgeable about kitchen design and installation. 5 stars for their professionalism and customer service. I’ve not received the RTA cabinets yet but from what I read, they are an excellent value. I’ll post back after delivery, assembly, fit and finish. Thank you Lisa and Jared for your patience and advice.

24 de setembro de 2019
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Resposta da RTA Direct

Thank you for your kind words! We’re glad Jared and Lisa could provide helpful and professional support throughout your design process. We look forward to hearing your feedback after delivery and assembly. Please don’t hesitate to reach out if you need any assistance along the way!

Avaliado com 3 de um total de 5 estrelas

Need better communication about cabinet arrival

I would have given four stars because of how quickly the order was filled and the cabinet quality. However, the communication was lacking as to when the shipment was to arrive. I was under the impression I would have been given a 24 hour notice when the cabinets would arrive. Did not hear anything until my neighbor called me to tell me the cabinets were sitting in the street next to the curb. Thankfully, no one bothered them and the weather was clear. Still need to open all the boxes, but they look to be in good shape. Everything that I ordered arrived.

6 de julho de 2019
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Resposta da RTA Direct

Thank you for your honest feedback. We want to clarify that our third-party freight carriers are required to call and schedule delivery appointments in advance. We apologize that this didn’t happen in your case and are working to improve communication. Please reach out anytime if you need assistance—we’re here to help!

Avaliado com 5 de um total de 5 estrelas

Outstanding quality of the cabinets!

Outstanding quality of the cabinets. With Jared’s help over the phone, I received everything I needed. Great customer service as well!

20 de junho de 2019
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Resposta da RTA Direct

Thank you so much for your kind words! We’re thrilled to hear that someone assisted you over the phone and that you’re happy with the cabinet quality and customer service. We appreciate your support!

Avaliado com 1 de um total de 5 estrelas

I paid for overnight shipping and it came two days later.

I paid for my piece to be overnighted and it arrived two days later. This delayed the project and when I called and spoke to Jared he blamed me. Not sure how that works. I will use Kitchen Cabinet Kings from now on who offer way better service. I believe I deserve a refund for the shipping.

14 de maio de 2019
Avaliação não solicitada
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Resposta da RTA Direct

We are very sorry to hear about the inconvenience. All orders ship within 2-3 days of order placement. We have a rush option available that would have had the order shipped same day for an additional fee. This option was presented to the customer. Customer opted not to pay the rush fee.

Avaliado com 5 de um total de 5 estrelas

Love how Easy it is to find exactly…

Love how Easy it is to find exactly what type of kitchen cabinets that you want .....so many choices ....such Great prices

13 de abril de 2019
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Resposta da RTA Direct

Thank you! We’re glad you found it easy to find the perfect cabinets and that you like our wide selection and great prices. We appreciate your support!

Avaliado com 4 de um total de 5 estrelas

Labor involved in assembly is…

Labor involved in assembly is significant. Instructions can be a bit vague. But overall quality is good and savings over the ready to install cabinets is significant.

5 de abril de 2019
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Resposta da RTA Direct

Thank you for your honest feedback! We understand assembly can be time-consuming and are continuously working to improve our instructions. We’re glad to hear you’re happy with the overall quality and the savings compared to ready-to-install cabinets. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

GREAT experience!

Jared and Lisa from RTA direct went above and beyond my expectations. They were quick in responding to my inquiries, quick to return phone calls and extremely helpful in helping me design my kitchen. They even accommodated my delayed shipping request and last minute changes I needed to make to my order. I would most definitely recommend this company. Such a high level of customer service is hard to come by!

28 de março de 2019
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Resposta da RTA Direct

Thank you for your wonderful review! We’re so glad they were able to make your experience smooth and stress-free. Your kind words about our service mean a lot, and we truly appreciate your recommendation!

Avaliado com 5 de um total de 5 estrelas

so far during this process everything…

so far during this process everything has been great have cabinets installed had order few more filler than originally thought needed they came in timely fashion when i get everything complete will send rta pics of total job

28 de fevereiro de 2019
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Resposta da RTA Direct

Thank you for sharing your experience! We’re happy to hear everything went smoothly and that your additional pieces arrived quickly!

Avaliado com 5 de um total de 5 estrelas

Jared was super in mailing sample doors…

Jared was super in mailing sample doors same day!!! 😁

14 de fevereiro de 2019
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Resposta da RTA Direct

Thank you for the kind words! We’re glad we were able to get your sample doors out the same day. 😁 We hope they helped you with your decision!

Avaliado com 5 de um total de 5 estrelas

Love my new cabinets

Love my new cabinets. Ordered and one week later the beautiful Shaker White Cabinets arrived. Thanks Jared. You rock.

6 de fevereiro de 2019
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Resposta da RTA Direct

Thank you so much! We’re thrilled you love your new Shaker White Cabinets. 😊 You rock too! We hope you're enjoying your beautiful kitchen!

Avaliado com 5 de um total de 5 estrelas

This company is fantastic to work with

This company is fantastic to work with. They answered all of my questions and worked with me to place my order. The cabinets were delivered ahead of schedule and are perfect.
Thank you!

31 de janeiro de 2019
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Resposta da RTA Direct

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that your cabinets arrived ahead of schedule. We hope you're enjoying your beautiful new kitchen!

Avaliado com 5 de um total de 5 estrelas

Great cabinets

Quick turn around from the time I ordered and received the cabinets. Just started putting them together so far they seem to be a good quality cabinet and you can't beat the price.

21 de dezembro de 2018
Avaliação não solicitada
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Resposta da RTA Direct

Thank you for your feedback! We’re happy to hear your cabinets arrived quickly and that you were impressed with the quality.

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