Would give them ten stars if I could. Best customer service. Communications, updates and speed if delivery is excellent. Moped is also very good. Unfortunately I didn't get the name of the customer se... Ver mais
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Veja o que dizem as avaliações
Wonderful moped. Good experience ordering my sons moped. My son chsnged hi minda about which one he wanted... twice 🤦♀️ i emailed customer services about changing our order and they were extremely n... Ver mais
Good well made scooter. Got rid of a vesta recently. This one is equally as good. Can tell that a lot of effort has gone into all design aspects of the scoiter. Good customers service from their team... Ver mais
Ive got a panther scooter a few weeks ago. I don't usually write reviews but thought I would ask I had such a good experience. It gets me from A to Z with zero stress. Very reliable and rides very wel... Ver mais
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Respondeu a 100% das avaliações negativas
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The whole team looked after us…
The whole team looked after us brilliantly. Good selection of mopeds. Delivered on time. Very happy 😊
Top scooters
We were let down by another scooter shop. Contacted them and had two panther scooters to us next day. We use them daily. Excellent!
Absolutely amazing service
Absolutely amazing service. Had to arrange Saturday delivery which was no problem for them. Moped arrived in perfect condition on a pallet. Would 100% recommend them to anyone.
Big thank you to the whole team
Big thank you to the whole team. Got my ninja 50cc scooter next day delivery. Comes straight out of the box fully working. Helpful customer service staff. Hassle free purchase using klarna. the ride is excellent and very nippy.
Recently bought a python last week
Recently bought a python last week. Excellent service. The delivery time was next day. Over the moon with it. Thanks guys
Excellent moped
I purchased my moped around 1 year ago and waited now to review it. I can confidently say I am very satisfied with my purchase. I was looking for a change in pace from cycling. This moped definitely delivered on that, it is a blast to ride around town. The price is well worth the quality of the parts and the moped as a whole. Ive ridden it several miles every day for the past year and it still looks and rides like brand new. The staff are also super helpful. Much appreciated Matt.
I bought a ninja scooter for my sons…
I bought a ninja scooter for my sons birthday. He loves it. Looks very sturdy.
Delivery was quick also well packed.
Thank you
This seller is an absolute scam
This seller is an absolute scam. They sell bikes for which there is no parts available neither online nor in physical repair shops. I bought a 125cc Scorpion 2025 from Direct Bikes last year and now its front fairings is broken and I cannot find it anywhere online and after two weeks of Online search I got disappointed. When I called Direct Bikes they asked me for £487 to supply it in 30 days which is very unfair to monopolise the parts of a scooter you sell. Even when I call the scrap compnaies to come and collect it, they do not do so once they know about the model. It is absolute waste of money and very unjust sellers. Never ever in my lifetime do I recommend to anyone to buy from Direct Bikes.
Good all round
Good all round. From my initial enquiry their customer service has been superb. The scooter is great too, simple to get going, delivered as promised and good fun to ride. Would highly recommend them.
Lovely scooter
Lovely scooter. Team was very responsive and helpful and made the purchase easy with klarna. I placed order on Monday and by Wednesday mid day I had my scooter!!! Very happy with my purchase. Thank you!
Great moped and great customer service.
Great moped and great customer service.
They have been very helpful throughout.
I would recommend the ninja moped, I've done over 6000 miles on it and still going strong.
Amazing scooter and brilliant…
Amazing scooter and brilliant communication. I got acobra model and I'm so pleased with it.
Definitely the best scooter I have owned.👏 👏
I have a ninja 125 moped
I have a ninja 125 moped. It is an excellent moped. It looks and sounds great. Handles well and has good performance. I'm very happy with my moped 👍
I bought a venom and scooter arrived…
I bought a venom and scooter arrived next day. The scooter quality is fantastic. The service I received from direct bikes was very good. Every question was answered within an hour. They clearly truly care about their customers. Thank you direct bikes.
My python moped has been a game changer…
My python moped has been a game changer for my daily commute to work! 🚀 It's reliable, easy to ride, and cuts down my travel time significantly. I highly recommend this company.
No contact
Avoid this company bought a moped last year only did 200 miles had 2 services and couldn't get rid of engine management light (that was on when I bought it) can't get them on phone only through email to discuss problem with moped cutting out I paid for an extra year warranty but won't send part without payment up front!!!..I asked what's the point of warranty and they won't reply gave me 2 garages to look into it and theywon't go near it as had problems with this company in past ...I love the bike but you won't have any help with problems as no phone number nightmare and they post a contract number but that's not true as when you phone it immediately directs you to email them so you can't speak to anyone about issues

Resposta da Direct Bikes
Order the Ninja 125 on Sunday night
Order the Ninja 125 on Sunday night, It arrived Wednesday mid day so happy with that. The build quality is better then expected but for £2000 you expect decent. Once I've registered it and done about 1000miles I'll update my review.
The scooter arrived bang on when they…
The scooter arrived bang on when they said it would. I'm extremely happy with both quality and also price. Rides very well. You really can't go wrong with one of these. Puts a smile on my face every time I take it out. Thanks 👍
They made my new moped purchase so easy
They made my new moped purchase so easy, hassle free and fast. Couldn't have asked for better service. I would definitely buy again from them.
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