scottishspca.org Avaliações 61

Reported neighbours dogs being neglected around 7 times and SSPCA did not think these dogs were in need of help after 5 visits. The two out of three dogs living at the property are now DEAD. Shocking so called charity.

Blocking people that do not agree with closing a centre that covered ~10% of Scotlands land mass. Not abusive messages i must add, just genuine concerns with a strategic change

Whilst in full awareness of what was happening, you left the poor sheep stranded by herself below a mountain for 2 years!!

No effort, concern, or bother whatsoever.

Shameful. What is even the point of you if you don't fulfill the main purpose of your organisation.

Bravo to all those involved who saved Fiona.

Lots of reports about a sheep stranded at the bottom of a mountain for two years. No urgency to rescue what so ever. Even though the weather is getting worse and the poor thing has no food and has been completely alone for two years. Absolutely disgusting from a company who is supposed to care about animals in desperate need.

I phoned to report 3 birds inside Sainsburys in kelso. The sspca told me to go back to the store and get store to call sspca, as they can not go to the store without being invited. 3 birds are flying around inside the store . I explained. I am 80, ill and had already left the store. I told the girl that was why i phoned sspca, to give advice if not help to the store. Agent refused, telling me to go back or tell the store to phone them.they refused to contact Sainsbury's .Sspca deplorable charity. No wonder a 2.2 rating. They dont care.

Waste of time they are not what they used to be they have no care or professionalism any more all they do is take donations then euthanise animals instead of saving them the organisation is not fit for purpose

You cannot report a genuine case of cruelty unless you give your details (ie can't stay annoynmous). When you live in a small remote area, there's a potential threat of retaliation..... so the poor animal is left to suffer. The SSPCA runs just like any other business. The welfare of all animals should be top and centre of their priorities. Very upset they haven't followed up my call to investigate that poor animal. Won't be getting any more of my money in support.

Reported injured deer at 9.44am. Assisted the staff by identifying on google maps where the young injured animal was positioned - left my telephone number as I live within a few minutes from the John Muir path and could have assisted with the whereabouts - no call was made but according to the member of staff I spoke to 24 hours later staff attended the area but couldn't find the injured animal. This is outrageous as during my first call I spent a long time identifying the exact spot unfortunately it was obvious the member of staff was struggling and I asked to speak to another member of staff. I wish I had insisted as my impression of her competence was unfortunately correct - clearly this organisation is failing the animals it claims to care about - uses money raised by animal lovers but no one had the sense to call me to ask for assistance when the couldn't identify the spot the injured deer was lying. It definitely couldn't move as it was attempting to stand up and collapsed. Shame on you all for the callous conduct. I suspect no one attended and if as they allege the did attend and couldn't find the animal can anyone explain why the didn't contact me for assistance. Something has to be done about the this service and they should be accountable for their lack professionalism - someone needs to be sacked!!! Absolute disgraceful organisation. The outcome was after my second call that I should phone the council to have the now deceased animal picked up.

Reported my cat was hit and killed by a car in port seton east lothian and asked for advice,was told to ,either put it back to the side of the road for the coun cil to remove,or put it in the wheely bin,never experienced such heartless atitude from a so called animal careing society,will never support this organisation ever and will spread this information around wherever I can,thouroghly disgusted

Due to 3 VISITS , Each with same Complaint, "Beat my dog " , is Chained up, ONCE AGAIN , ALL COMPLAINT BY 1 SICK TWISTED NEIGHBOUR,
I have taken Legal Advice & am Suing SSPCA, For defamation of Character & HARASSMENT

I'm an experienced dog owner,having had a rescue dog before.
This time I'm really not getting anywhere. It's ridiculous...an ugly 6ft high fence is required in an enclosed garden,no other animals, children. I'm retired and fit and experienced in dog training. My garden is safe enough in a great area in Glasgow.
My applications for 2 dogs were ignored.

I phoned them to ask them to come and help a wood pigeon I had managed to rescue from the neighbours cat. It looked ok at a glance, but cudnt fly and there was cats all around it. Within 5 mins I had a phone call back and within 30 mins were at my house to try and help the poor thing unfortunately there were wounds on belly and under wings that I didn't see and it had to be put to sleep. I appreciate the fast response and the humane death although very sad it cudnt be saved. The call handler and the lady that attended where extremely professional and caring.

honestly wish I could give them 0 stars, after a pigeon was mauled by a cat at had its leg torn off and open wounds all over its body we phoned the spca as they are there for “helping and rescuing animals in distress” after the first phone call at 3:10pm they had said they would come quickly, after 5 hours i phoned again to say the severity of the situation and this pigeon needed assistance and they said they had it on the next call and they were coming immediately, after another 2 hours my neighbour phoned and they said they were on route! total lies every phone call just telling us what we wanted to hear, sadly this pigeon was left to bleed out and be in excruciating pain for 7 and a half hours and sadly passed away! regardless of what animal is needing assistance weather it be a bird they should make the effort to do there job correctly if you have no interest in saving or helping every animal do not do the job!! this pigeon was going to pass away regardless due to the severity of its injuries but to not come out and take it to put its out it’s misery I found down right appalling! the SPCA pick and choose what jobs to go to clearly and staff are not there for the right reasons what so ever! yes it’s just a bird but no animal should have to die the way this poor pigeon did. absolutely disgusting! and too the callers who answered the phone call i really question if there ever was a request to come and save this bird! vile act of service. sadly it’s the only option we have for a animal helpline!

The one star is from the reception lady who actually helped and understood. I'd give 0 stars from the other lady who came to 'help and advise' us. We have really fallen on hard times due to work vehicles being off road so my partner cannot work. I'm heavily pregnant and don't work just now. Our cat got run over this morning and we were pointed to the sspca's direction for help as we couldn't find a vet who could do payment plans. I have never felt so judged and looked down upon. Our animals are well kept and looked after it's just this month has been tight and we didn't bargain in having a cat being clipped. Instead of helping, all I had was 'if you can't get this cat to a vet we will cease and force you to surrender your cat' which put myself into allot of distress as I love my animals. What we can't afford this month we can usually afford next month. She did try and phone around and after failing to find someone to help herself, again repeated 'you need to surrender your cat, if you cannot take it to the vet we will take him by force.' she was blunt and rude and very judgemental. We spend over a grand on our cat when he was poorly at the start of the year so it's not like we can't afford him it's just this month! SSPCA ARE NOT THERE TO HELP THEY ARE THERE TO JUDGE AND TAKE YOUR BELOVED PETS, FORCING YOU TO SURRENDER THEM!!! I will never ever ask the sspca for help ever again! You help junkies and their pets but families who have hit it hard you will scare and force them to surrender their family pets! I'm absolutely appalled by the sspca today. I have, after hours of being on the phone, been able to find a vet for the next day in fear you will forcibly take my cat away from me! I am not an irresponsible pet owner hence why I asked for help! I wouldn't leave him in pain and agony! I asked for help and all I got was judged and told that you would cease my pet and to surrender him! Sort your staff out please! Because having staff who don't have very good people skills really put bad light on your charity! Over my dead body will you ever take my cat away from me!

I can not be more agree with previous reviews. I been trying to adopt a cat from them, long story short, one of the excuses they have gave me it was that I did send an old/expired application with authorization from my landlord, which it was not true. How they arrived to this conclusion, I do not know, they gave more excuses, but the one explain, it was the one that shock me the most. The worse is, when I tried to answer them to explain the application was for the cat that I wanted to adopt, I send the email, and I find out that was block, so the email came back to me again. I have tried to contact them in different way, but they never came back to me. I feel very sorry for the cats, dogs and rest of the pets that they said they help. Untrustable people, truspilot should have the option of minus to give the chance to leave a comment, but giving better rate of the services when it is just wrong... really wrong.

I've always been wary of/unimpressed by the SSPCA and after the way they have treated a good friend of mine I now have nothing but contempt for them. During COVID and whilst my pal actually had covid there was an incident from which they and their child were lucky to escape unhurt/alive. Distressingly a number of animals did die. The conduct of the so called inspector was most unprofessional, there were lies, over reach of powers and inadequate investigation. It seems that they thought my friend, who has a number of health/personal issues would just roll over and give them an easy win. Fortunately this friend is made of sterner stuff and has a good support network. Plus we had contacts and secured the services of a legal aid solicitor with experience defending against the SSPCA. After a number of very stressful months their prosecution case was dropped by the PF due to the case being poor: their evidence was conflicting amongst other things They were not worthy of the title inspector as this gives the impression that they have adequate training, intelligence, integrity and authority when in a lot of cases it would seem they don't. I know that real Inspectors (Police & others) have to have a degree to apply, pass a rigourous selection process, gain a post grad diploma, have a lot of in house training & supervision, a fair amount of legal trainng and pass a 2 year probation. I would argue that their applicants for jobs are well meaning but on the whole less well educated, that the selection criteria inadequate/lacking and that their training especially re the law leaves a lot to be desired. That is not to say that a person with few formal qualifications could not be trained to do the job properly. The Police have standards they are supposed to meet and a regulator to make sure they do. Who performs that role for the SSPCA, where are their standards? It is a sad state of affairs that I do not feel it is safe, for my friend, for me to give more specifics of all that happened. I am genuinely fearful that the SSPCA will be vindictive towards them and target them, ie continue the bullying.

I needed advice and support on rehoming my lovely dog due to behaviour issues. I was upset and crying. I phoned the helpline for advice and support. The man that answered the phone was horrible his manner was sharp and he even said I don't know what advice you are looking for. He said all the shelters were full and ended the call. He sounded as if I was being a pest. He made what is a horrible experience 20 times worse. I have just called dogs trust and they were brilliant the exact opposite.

My daughter lives galasheils. Shes reported seeing stray cats round her area. Now two have got injuries. She phoned these again. They told her not to feed them. Now this is neglect. Call yourselves animal lovers. I think youre disgusting. Shouldnt be allowed to work with animals. I have 3 cats. All well fed and loved. If i didnt feed those what would you do. Take me to court thats what 😡😡😡😡

Been constantly bullied by sspca staff, because I have a problem with a member of staff the officers name is e j budge a volunteer who has animals herself and who's own animals are in dire straits, very rude and despicable member of staff who parades herself on face book with animal skins and skulls, her pigs keep escaping, she think shes a police officer and lie all the time. I'm not afraid to give my name and many people on here on this island are prepared to club together and bring a private prosecution against them for victimisation if need be.

After reading ex employees reviews on the sspca on indeed.com.most complaints was made in relation to the bullying that goes on at the balerno branch so I can only state that some of thier inspectors don’t stop the bullying at the centre . I had the experience of meeting one of the balerno based inspectors and experienced her bullying first hand and I was taken away by ambulance .
Whilst I was at the hospital they took my horse as he supposed to need expert sspca care ? Another horse who went as a companion sspca verified as none case horse in court papers
The horses never entered sspca care at all they was driven to a riding centre owned by an inspectors mum on the 2nd may 2012 and on the 5th of June the case horse was found dead after dying overnight in the field , I owned this horse for 15 years the sspca had him 4 weeks 3 days and he dies ,
Did the sspca notify me of his death no they even went as far as telling me in phone calls he’s fine even after my horse was dead the sspca LIE
The sspca then waited a further 9 days after horse dies in thier care and submitted papers to the court so I would be prosecuted based on what the sspca and thier vet wrote
Thier vet report was written on the 15th july by the vet that is the seizing inspectors own vet so bear in mind horse was seized on the 2nd may died on the 5th June the post Mortom papers dated 6th June stated horse was a good weight yet the sspca vet stated emaciated the sspca refused to give me any paperwork in relation to my horse they refused to give the vets permission to give me paperwork now this is a charity what could they have to hide ? The fact that they illegally took my horse failed in thier own duty of care to my horse resulting in him dying they refuse to answer any questions one sspca inspector who drove my horses away was actually stated as being a none witness ? The none case horse lost a lot of weight in sspca so called care and they asked me to sign her over to the sspca ? I refused and I rehomed her to the home I chose not the sspca but it appears in the press release written by the sspca it was worded as if the sspca rehomed her and the picture they released of that horse shows a very thin horse now this horse was a none case horse so did the sspca fail in the duty of care to her you bet that they did .
The charity has seriously lost its way it’s no longer the great charity it was first set out to be nowadays it’s more target driven some staff use thier uniforms for thier own personnel gains and horses seized end up at the riding centre the sspca are not intrested in complaints everything is done in-house there’s no transparency no monitering
The charity needs to get rid of its bad apples and reform back to the charity it used to be