Sofa & chair where delivered 30 minutes earlier than was stated in the email. The men were professional and friendly. There were no issues putting the items together. Great experience. The sofa & c... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Service on purchase was ok, needed to find someone despite having spent 10 minutes looking about the shop. Deliver service was excellent. The guys were friendly and helpful making sure furniture was w... Ver mais
A empresa respondeu
We were kept informed every step of the way on how long our new suite would take and then what date and time it was going to be delivered. The two young men were very pleasant, respectful and profess... Ver mais
Sean and Paul delivered our new suite yesterday and were excellent. They were very polite, checked the route to our living room prior to starting unpacking the suite and worked quickly to complete th... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre poltronesofà - South Shields
Escrito pela empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito pela empresa
Informações de contato
Crossgate, 0, NE33 5QX, South Shields, Tyne and Wear,, Reino Unido
- 0191 731 3300
4,7
Excelente
730 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
G Plan
I’m glad I’ve choose the G Plan Stratford. Three seatee. I would recommend very comfortable. The delivery drivers were very helpful.
8 de junho de 2024
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Danielle at south shields was amazing…
Danielle at south shields was amazing helping with advice I needed to choose what best fitted to me
12 de junho de 2024
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SCS SOUTH SHIELDS - amazing store and staff!
We visited the SCS store in South Shields to purchase furniture we’d found on their website. We had made an online appointment and were met by Danielle.
Danielle was amazing. She went above and beyond to show us the different fabrics, colours and fillings that we could get for our chosen furniture. She was very knowledgable and gave us prices for different options and went through all the finance options too. We honestly could not fault her in any way. She was patient with our questions, and was happy, helpful and courteous throughout our visit. We made a purchase and are now awaiting delivery information.
Thank you SCS for helping us finally get our dream furniture and, especially, thank you Danielle for making our visit perfect. You are an asset to SCS. I wouldn’t hesitate to return to this store for future purchases and will definitely recommend you to family and friends in future!
1 de junho de 2024
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Quick and easy and plenty of help
Bought in South Shields branch. Julie was very helpful and full of knowledge in helping with our choice, made it easier and sorted everything what we required, Thanks.
10 de junho de 2024
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful
Staff were very helpful showing us sofas that might be better for us didn't feel like we were rushed into buying any.
2 de junho de 2024
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The delivery guys were polite &…
The delivery guys, mick & jake, were polite & professional.
6 de junho de 2024
Avaliação não solicitada
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
My replacement settees were delivered…
My replacement settees were delivered on time by Sean abd Kai who were very polite abd helpful abd took great care, thanks to both of them.
30 de maio de 2024
Avaliação não solicitada
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
From first going into the shop your…
From first going into the shop your salesman John came across as very friendly and knowledgeable and was not pushy at all.
When we explained what products we wanted he went out of his way to get us the best package for our needs. We would have no hesitation in recommending John and your store for service and quality.
16 de maio de 2024
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Bobby and Kai delivered my sofa on the…
Bobby and Kai delivered my sofa on the 21st they were polite and professional no damage was caused
21 de maio de 2024
Avaliação não solicitada
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
really good staff and very helpful
19 de maio de 2024
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Didn't feel rushed and the staff…
Didn't feel rushed and the staff answered all our questions.
18 de maio de 2024
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The lads were on time and left no…
The lads were on time and left no damage.
7 de maio de 2024
Avaliação não solicitada
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
First Class Delivery Service by the two…
First Class Delivery Service by the two gentleman who delivered our furniture.Nothing was any trouble.Customer Service skills second to none. Thank you to you both from Gibson Removals.
4 de maio de 2024
Avaliação não solicitada
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Seamless Instalation
The delivery guys, Bobby & Kai were very professional, installation looks perfect, no hassle and very polite and friendly.
30 de abril de 2024
Avaliação não solicitada
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very friendly and helpful
29 de abril de 2024
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent stress free delivery today
Sofa delivered today, I was contacted with approx time of delivery yesterday, then received text today, to confirm narrower one hour time slot, plus tracking advice to keep up to date. Paul and Sean were my delivery drivers, very friendly, worked very professionally, bringing the sofa into my living room, removing plastic covering and fitting caps to make sliding easier. All done in about 10 minutes, no stress, no fuss
26 de abril de 2024
Avaliação não solicitada
Resposta da poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.