Very easy website to navigate and order specifically what I required, and competitively priced. Custom made units turned around in about 2 weeks with both telephone and emails to confirm despatch/deli... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Only wanted x1 small window but this wasn't a problem, excellent quality, exactly to size and quick delivery. Friendly comms from Maisie who kept me up to date with my order. Will recommend to friends... Ver mais
A empresa respondeu
Ordering online is fraught with difficulty when you don't know the company. Not with these guys. Extremely happy with to quality and the delivery. I shall be measuring up tomorrow so I can order more... Ver mais
A empresa respondeu
Easy ordering on their website, unit arrived well within the estimated delivery date. Great quality. You even get a follow up check-in from Maisie to ensure everything was good, which is a really nice... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.
Informações de contato
Thames Development, Charfleets Road, SS8 0PQ, Canvey Island, Reino Unido
- 01268 686528
- sales@sealedunitsdirect.co.uk
- www.sealedunitsdirect.co.uk
4,9
Excelente
175 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service! Staff friendly and helpful
Having never changed a window panel before, I found the website easy to use and order from. The customer support was great - Maisie answered all my (sometime basic!) questions and was very helpful. Ive now replaced 30 units in my house with all panels delivered without issue.
16 de maio de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your wonderful feedback! We're delighted to hear you found our website easy to use and that Maisie was able to help throughout the process. It's great to know all 30 units arrived safely and met your expectations. We truly appreciate your support!
Many Thanks
Sealed Units Direct
Super duper
Super Maisie. Super delivery. Super D/G units. Super service …-º
12 de junho de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for the fantastic review! We're thrilled to hear everything was super, from Maisie's service to your delivery and D/G units. We really appreciate your support!
Many Thanks
Sealed Units Direct
Fabulous service and product
Fabulous service and product . Vicky was fabulous and very attentive in arranging delivery and follow up ! Would definitely recommend this company for any of your replacement window needs .
16 de junho de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your kind words! We're delighted to hear you had a great experience with Vicky and our team. Your recommendation means a lot to us, and we appreciate your support!
Many Thanks
Sealed Units Direct
Great service from these guys and…
Great service from these guys and girls. I dealt predominantly with Maisie.great service and follow up on delivery. My unit was ordered and delivered within ten days. If you need a sealed unit supplier you can't go wrong here.
2 de junho de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your wonderful feedback! We're delighted to hear you received great service and a smooth delivery experience. We'll be sure to pass your kind words on to Maisie. We really appreciate your recommendation!
Many Thanks
Sealed Units Direct
Quick and Efficient
Quick, efficient, and exactly as ordered. Really good customer serive, support and updates from Maisie as well.
16 de junho de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your kind feedback! We're delighted to hear everything was quick, efficient, and exactly as ordered. We'll be sure to pass your compliments on to Maisie. We appreciate your support!
Many Thanks
Sealed Units Direct
Easy purchasing process and great…
Easy purchasing process and great communication. Vicky was great and our units were delivered when they told us with no problems.
30 de março de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your kind review! We're delighted to hear that the purchasing process went smoothly and that Vicky was able to assist you. We appreciate your feedback !
Many Thanks
Sealed Units Direct
Excellent
Excellent! Easy to order, nicely priced, and excellent service from Vicky, both before and after delivery. I hope I never need another window replaced, but if I do, I know where I'll go! Thanks.
9 de junho de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your kind words! We're delighted to hear you found the process easy and the service excellent. We'll be sure to pass your compliments on to Vicky. Thanks again for choosing us!
Many Thanks
Sealed Units Direct
Having broke a glass window panel in…
Having broke a glass window panel in our conservatory, I ordered a replacement from Sealed Units Direct. Their website was easy to use and explained various options and how to size up. I have now received and fitted the replacement glass from them, a good price, quick delivery and a quality product. Great follow-up from their staff (many thanks Vicky!), will use them again if I need glass. Thank you.
10 de junho de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your wonderful review! We're delighted to hear that you found our website easy to use and were happy with the quality, price, and delivery of your replacement glass. We'll be sure to pass your kind words on to Vicky. We truly appreciate your recommendation and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct
Amazing product - Great service
Amazing product, great quick service and friendly follow up check to make sure I was happy, 5 Stars. Thanks very much.
5 de junho de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for the fantastic review! We're so pleased to hear you're happy with both the product and service. We really appreciate your 5-star feedback and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct
5* Service
Ordering online was quick and simple through the website. Great customer service from Vicky, who contacted me pre delivery and also after delivery to make sure everything was ok. I would recommend Sealed Units Direct - I’ll be using them again.
3 de junho de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your kind feedback! We're delighted to hear that ordering was quick and easy, and that Vicky provided excellent service before and after delivery. We really appreciate your recommendation and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct
Resposta da Sealed Units Direct
Thank you for your kind words! We're delighted you were happy with the quality and service. We’ll be sure to pass your feedback on to Vicky.
Many Thanks
Sealed Units Direct
Ordered a replacement unit for a bifold…
Ordered a replacement unit for a bifold door. Sealed units direct were competitive and efficient. Great communication and a pleasure to deal with. Will definitely use again.
2 de junho de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your kind review! We're delighted you were happy with our pricing, service, and communication. We appreciate your support and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct
I ordered multiple windows from Sealed…
I ordered multiple windows from Sealed Units Direct and they were all absolutely perfect.
Unfortunately, I made a mistake with my own measurements on two of them. When I contacted customer service (Vicky) she was incredibly understanding and helped me get the two replacements sorted out without any hassle.
The replacements are arriving quickly, and the customer service has been top-tier. They really save the day when you make a mistake—I will definitely use them again!
23 de maio de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your fantastic review! We're delighted to hear you were happy with your windows and that Vicky was able to help get your replacements sorted quickly and smoothly. We really appreciate your kind words and look forward to helping you again in the future! 😊
Many Thanks
Sealed Units Direct
No response
I have emailed this company twice to see if they can do one bathroom window unit, but no reply or acknowledgement, very disappointing.
20 de maio de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your feedback. We're sorry you felt our response was delayed. We did reply to your enquiry, but we apologise if this wasn't as quickly as you expected. We always aim to respond promptly and appreciate your comments as they help us improve our service.
Many Thanks
Sealed Units Direct
Poor Customer Service & Supply
Ordered a large glass unit, took payment then after chasing them a week later have been advised they cannot make this and will refund my payment which will take another two working days.
21 de maio de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your feedback. We're sorry we were unable to fulfil your order and for the delay in communicating this to you. We apologise for the inconvenience caused and appreciate your patience while your refund is processed.
Many Thanks
Sealed Units Direct
Easy to order,Great product at a good…
Easy to order,Great product at a good price, promptly delivered. All good.
A follow up call from Vicky a week later to check that everything was OK ,was greatly appreciated.
19 de maio de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your lovely review! We're delighted to hear you found the ordering process easy and were happy with the product, price, and delivery. We're also pleased that Vicky's follow-up call was appreciated. Thank you for your support! 😊
Many Thanks
Sealed Units Direct
All simple to order
All simple to order. Vicky was helpful. Thanks
19 de maio de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your review! We're pleased to hear the ordering process was simple and that Vicky was able to help! 😊
Many Thanks
Sealed Units Direct
Excellent service
Excellent service, kept informed of when production would be completed and delivery arranged, also follow up to check all was okay. Will use again.
12 de maio de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your great review! We're delighted to hear you were kept informed throughout the process and that everything went smoothly. We really appreciate your support and look forward to helping you again in the future! 😊
Many Thanks
Sealed Units Direct
Easy to order and fast delivery
Easy to order website, good communication and efficient delivery.
Vicky was great with the follow-up making sure the whole process had gone smoothly.
1 de maio de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your lovely review! We're so pleased to hear everything went smoothly and that Vicky was able to help. We really appreciate your support! 😊
Many Thanks
Sealed Units Direct
Excellent service and great value
Excellent service and great value. Worthy of mention is Vicky who always goes that bit further to ensure the customer is informed and happy. Thank you
13 de maio de 2026
Avaliação não solicitada
Resposta da Sealed Units Direct
Thank you for your kind words! We’re so pleased to hear you were happy with our service and value. We’ll be sure to pass your lovely feedback on to Vicky — she’ll really appreciate it. Thanks again for your support!
Many Thanks
Sealed Units Direct
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