Sealed Units Direct Avaliações 

175
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very easy website to navigate and order specifically what I required, and competitively priced. Custom made units turned around in about 2 weeks with both telephone and emails to confirm despatch/deli... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Only wanted x1 small window but this wasn't a problem, excellent quality, exactly to size and quick delivery. Friendly comms from Maisie who kept me up to date with my order. Will recommend to friends... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordering online is fraught with difficulty when you don't know the company. Not with these guys. Extremely happy with to quality and the delivery. I shall be measuring up tomorrow so I can order more... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy ordering on their website, unit arrived well within the estimated delivery date. Great quality. You even get a follow up check-in from Maisie to ensure everything was good, which is a really nice... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Conserto de Vidros

Escrito pela empresa

At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

175 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(175)

163 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service no problems and delivered…

Great service no problems and delivered in time Vicky was excellent keeping me informed all the time

1 de maio de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re delighted everything went smoothly and that your order arrived on time. We’ll be sure to pass your kind comments on to Vicky — she’ll be pleased to hear she kept you well informed throughout!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Easy to use website and straightforward…

Easy to use website and straightforward to order. The prices were also competitive.

Maisie from Customer Service was very helpful and provided updates for the delivey and after service.

The sealed units arrived on time and they are a well made product

8 de maio de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your lovely feedback! We’re so pleased to hear you found our website easy to use and our prices competitive. We’ll be sure to pass your kind comments on to Maisie. It’s great to know you were happy with the delivery, aftercare, and quality of the sealed units!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service. I ordered a sealed unit and found the edge to be slightly chipped, Vicky emailed me to check everything was okay with my order I mentioned it was chipped and she organised a replacement to be made and sent out immediately at no cost. The replacement was good. Vicky then again followed up to check everything was okay. Great service!

9 de maio de 2026
Avaliação não solicitada
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Resposta da Sealed Units Direct

Thank you for your kind feedback! We’re sorry there was an issue with the original unit, but we’re pleased Vicky was able to resolve it quickly for you. We really appreciate your patience and are delighted you were happy with the replacement and service provided!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Great discovery

Great discovery. Building windows for a garden room, and the online ordering couldn't have been easier. + excellent service and delivery.

27 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re delighted to hear the online ordering process was easy and that you were happy with the service and delivery. Best of luck with your garden room project, and we hope to help again in the future!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

This is my first time ordering from…

This is my first time ordering from sealed units direct, I have to say the service and product was excellent. Vicky called to advise of the delivery day and followed up by giving an approximate time.

All in all a good experience nice friendly and polite people to deal with, I won't hesitate to order again or recommend other people

24 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your wonderful feedback! We’re so pleased to hear your first experience with us was a great one. Vicky will be delighted to hear your kind comments. We truly appreciate your recommendation and look forward to helping you again in the future!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Good product and Price

The unit was a good product at a good price. Very pleased with the service, the delivery team and particularly, the friendly, helpful communication with Vicky. Highly recommended.

27 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re glad you’re happy with the product, price, delivery, and service. We’ll pass your kind words on to Vicky. Thanks for recommending us!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Look

I was asked to replace a blown double glazed unit for a friend. I had no idea where I could get one or how to go about ordering since the glass also had a lead pattern.
I found Sealed Units Direct on a quick search and I found their page to be super easy and self explanatory for providing all the details they needed. The price was fine, much as expected considering the work and materials involved, So I ordered the window.
A little while later I received an email with a diagram of their interpretation of my details to confirm. I thought that was really good, because the lead pattern had been my main concern. The diagram I received was exactly as required, so I could relax. Thanks for that Maisie!
The window unit arrived shortly after and it was perfect. I fitted it the next morning without any issues and I’m really pleased.
I found Sealed Units Direct to be really very good and a company I will undoubtedly use in the future. They even emailed after the delivery to confirm everything was good! - never had that before! Only potential customers get that elsewhere, not, has been’s. So thank you Vicky, you’ll go far!

28 de abril de 2026
Avaliação não solicitada
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Resposta da Sealed Units Direct

Thank you for your detailed and kind feedback! We’re really pleased everything went smoothly and that the unit was exactly right. We’ll pass your thanks on to Maisie and Vicky. Great to hear you’d use us again—we appreciate it!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Using this firm again and will recommend

delivered within times specified. Really pleased with the 1st order so will replace all my blown sealed units using "Sealed Units Direct" with confidence. Progress and follow up calls from Vicky were much appreciated.
Great customer service...Thanks

17 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re delighted you’re pleased with your order and service. Vicky will be happy to hear your kind words. We appreciate your recommendation and look forward to helping again!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Ordering was easy on line

Ordering was easy on line, took out a failed unit to get measurements.
Communications with company was first class, thank you Vicky. Delivered and put in place in an hour Units were exactly as ordered and of good quality.
Will use again if I get any more failed units.

21 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind feedback! We’re glad ordering was easy and everything went smoothly. We’ll pass your thanks on to Vicky. Happy to help again anytime!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

sealed double glazed units

Ordered sealed double glazed units online—delivery was quick and everything arrived well packaged. Installation was easy to do myself and the quality is great too.

Vicky was really helpful and checked in after delivery, which was a nice touch. Would definitely recommend.

17 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re glad everything arrived safely, was easy to install, and met your expectations. Lovely to hear Vicky’s support made a difference too. We really appreciate the recommendation!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

First-class product and service

My "misted" window needed a replacement and Sealed Units Direct made the job easy, cost efficient and a task that sees a first-class quality new pane in its place.

Vicki Neale at SUD was supportive and kept in touch before and after delivery. She really cared about me having a good customer experience. Thank you. To quote the great Arnie: "I'll be back."

20 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your lovely feedback! We’re so glad you’re happy with the quality and service, and that Vicki took great care of you.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Great units, fast delivery, great communication.

Straight forward ordering online, completely understandable web site. Units personally delivered within a week, and kept up to date throughout the process by Vicky, who was extremely helpful.

14 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re glad you found the ordering process simple and the communication clear throughout. I’ll be sure to pass your kind words on to Vicky—delighted everything went smoothly!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

A great company to deal with

A great company to deal with. The windows arrived on time and were great quailty. Maisie was really helpful from start to finish.

18 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind feedback! We’re so pleased you’re happy with the quality and timely delivery. I’ll pass your comments on to Maisie—glad she was able to help throughout!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Excellent service from Vicky and great…

Excellent service from Vicky and great windows at very reasonable price. Will defineately be ordering further windows from them.

15 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your kind feedback! We’re delighted you’re happy with the service and value. I’ll pass your comments on to Vicky—looking forward to your next order!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Double glazed Conservatory unit

Ordered a replacement unit for the conservatory on line which was easy. Vicky confirmed the order and notified us when the order was ready and when the delivery would be. The unit was delivered by a cheerful driver and fitted perfectly. I would recommend and use this company again.

14 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your great feedback! We’re glad the ordering process was easy and that Vicky kept you well informed throughout. Fantastic to hear the unit arrived smoothly and fit perfectly. We really appreciate the recommendation and look forward to helping you again!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Sealed units direct and Vicky Neale a…

Sealed units direct and Vicky Neale a pleasure to deal with. Will definitely use them again.

13 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your lovely feedback! We’re so pleased you had a great experience with Sealed Units Direct and Vicky Neale. We look forward to helping you again in the future!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Good price, quality and service.

Good price, excellent quality and service with Vicky keeping me updated and checking that everything had gone well. Thanks guys, impressed.

9 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for the kind words! We’re delighted you’re happy with the price, quality, and service. I’ll be sure to pass your thanks on to Vicky—glad everything went smoothly!
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

A good well made double glazed unit

A good well made double glazed unit. Good price for size of pane. Arrived within time frame.

13 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thanks for your feedback! We’re glad you’re happy with the quality, pricing, and delivery—appreciate your support.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Quick efficient service

Quick efficient service. Vicky was great letting me know when they were being delivered and checking we happy afterwards. All in all a happy customer!

7 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your lovely feedback!
We’re delighted to hear you were happy with the quick and efficient service. I’ll be sure to pass your kind words on to Vicky—she’ll be thrilled.
Many Thanks
Sealed Units Direct

Avaliado com 5 de um total de 5 estrelas

Units came within the delivery…

Units came within the delivery timeframe and good communication of when they would be delivered. Unfortunately one of the units was cracked but the driver reported it and received an email within the hour from Vicky apologising and ordering a replacement. Great communication from Vicky, thanks

1 de abril de 2026
Avaliação não solicitada
logotipo da Sealed Units Direct

Resposta da Sealed Units Direct

Thank you for your feedback!

We’re glad the delivery was timely and that our communication kept you informed. We’re sorry about the cracked unit, but pleased Vicky could resolve it quickly and arrange a replacement.

Many Thanks
Sealed Units Direct

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