SecureFix Direct Ltd Avaliações 

Brilliant customer service! Excellent communication and would use again 👍🏻

I had a problem with an item bought through eBay. Jason replied immediately to my eBay message requesting a photo of the problem. As soon he received the photo he arranged next day delivery of a replacement by DPD. Amazing service.

If i could give 10 stars, i would!! Great service, fast and efficient. Excellent communication by staff. Thanks Jason!!
Prices are really good, and they happily delivered to the isle of man.. i would use them again in a heartbeat!!!

After a multitude of problems getting the pump delivered Secure fix went out of their way to resolve my clients problems. Despite the pump being a day late this was the fault of the carrier and not the Securefix. Thank you

“A breath of fresh air” ! I made my order thru eBay and my Boat lights were sent promptly but Royal Mail failed to deliver(Nothing new) - The sign of an exceptional company is how they deal with problems - simply outstanding in my case as the replacements were sent with out fuss and immediately! Happy with my purchase and great value for money to - Keep up the exceptional service ! One that I can highly recommend and will use again, Thank You Again ! J

Problem with damaged parcel on delivery but sorted out with no fuss.Very professional outfit

This is a first class company, let down by Royal Mail was posted Monday by 48 hour delivery arrived Saturday Jason was excellent in sorting it out, communication with them was handled brilliantly Very highly recommended

Brilliant service we were desperate for our anchor so it was sent out next day delivery free postage
Brilliant communication
Thankyou
Jason

Great company, with 5 star after sales service as well. Highly recommended.

Brilliant service had scratches on item and they sent out a new one next day,

I had a problem with delivery due to the Royal Mail delay which finally delivered the item after a very long time. I thought item was lost and informed SecureFix Direct about it. Seller sent a replacement item. Very reliable seller and great and friendly customer service. Highly recommended.

I have had two orders fulfilled by securefix, the first for a winch which was priced well and was delivered very quickly. The second order was for some bow shackles I needed for a specific job which was cancelled at the last minute. I emailed SecureFix to see if I could cancel the order and the person dealing with my request, Jason, could not have been more helpful and sorted out a refund almost immediately, despite the order being on route. Excellent customer service.

I bought a boat hook from secureFix when it arrived it was that bent even the postman asked if it was meant to be that shape. I let them know Just so they could change courier or make amendments to packaging. Jason offered me a refund or replacement straight away even though it was not their fault. I would certainly use and recommend this company to any of my family and friends 1st class👍👍

Great company to deal with. Goods were lost by Royal Mail during the lockdown, messages the company , another parcel was sent and arrived next day. Thanks Jason for looking after me.

Great company to deal with first class service thanks

Excellent service, very good quality product, excellent communication and very well packaged. 5+ Seller, Highly recommended .

We ordered a canoe trolley, however on unpacking found it wasn’t quite the right item. We messaged via eBay and Jason responded almost instantly on a bank holiday and posted the correct item next day delivery free of charge. As a goodwill gesture they even asked me to keep the original item.

This is by far the best customer service I have ever received, online or in the shops.....my faith in mankind is restored.

All the very best and I hope business is kind to you.

Quick delivery of quality items.
Excellent customer service.

Ordered a 3 kgs stainless anchor from Jason, unfortunately ,item was lost in post. On contacting Jason he offered a bigger anchor as replacement which arrived in 2 days.no extra charge.
This one turned out to be too heavy for me.
As soon as I mentioned this, I was offered to have it collected, with full refund
This is amazing customer service, and I cannot recommend Jason and this company enough

William Lewis (Cardiff)